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Reviews of Evergreen Resort Hotel (Jiaosi)

4.5 out of 5
Evergreen Resort Hotel (Jiaosi)
No.77 Jiankang Rd, Jiaoxi, Yilan County

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 3 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very nice property but I had thought it was going to be 5-stars (western standards). The staff was mixed. Nice front desk but less nice recreation area and hot spring front desk. Overall the facility was a bit tired but the springs were nice and the buffet was quite large and varied. The rooms were clean modern and spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Zhenjun, SUNNYVALE

Liked: Staff & service, property conditions & facilities
Great service!
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

Pei-Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful.
Stayed 1 night in Jan 2024

8/10 Good

Wai Kee

Stayed 2 nights in Jan 2024

10/10 Excellent

HSIEH

Stayed 1 night in Dec 2023

10/10 Excellent

Ning

Stayed 1 night in Dec 2023

10/10 Excellent

TZU-FAN

Stayed 1 night in Dec 2023

10/10 Excellent

Jaewoo

Stayed 2 nights in Dec 2023

10/10 Excellent

YUHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Chun-Wan

Stayed 1 night in Dec 2023

10/10 Excellent

TZUJUNG

Stayed 1 night in Dec 2023

10/10 Excellent

wanting

Stayed 1 night in Dec 2023

10/10 Excellent

Chilin

Stayed 1 night in Dec 2023

10/10 Excellent

Kok Sun, Singapore

Stayed 2 nights in Dec 2023

10/10 Excellent

YUAN-CHING

Stayed 1 night in Dec 2023

10/10 Excellent

Minghsiu

Stayed 1 night in Dec 2023

10/10 Excellent

Yingpei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kunfang

Stayed 1 night in Dec 2023

10/10 Excellent

FUSHENG

Stayed 1 night in Nov 2023

10/10 Excellent

Chia-chia

Stayed 2 nights in Nov 2023

8/10 Good

Tzu Chun

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023

6/10 Okay

Wan Chun

Stayed 1 night in Oct 2023

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost oerfect
Everything is nice except that the food served at breakfast and dinner do have rooms for improvement.
Stayed 2 nights in Sep 2023

10/10 Excellent

IOK TENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are with great hospitality, very helpful and polite. The shampoo and conditioner are so so, and the size is small so need to request more from front desk. The spa is excellent! The dinner buffet is excellent too definitely recommend to add the dinner when you book
Stayed 1 night in Aug 2023

10/10 Excellent

Chao-Min

Stayed 1 night in Aug 2023

10/10 Excellent

kwan Chen

Stayed 1 night in Jul 2023

10/10 Excellent

HSUEHBING

Stayed 2 nights in Jul 2023

10/10 Excellent

Elaine

Stayed 2 nights in Jul 2023

8/10 Good

SHEN-FANG

Stayed 2 nights in Jul 2023

10/10 Excellent

Hong Wen

Stayed 1 night in Jul 2023

8/10 Good

CHANG-YI

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, huge bed and spring water bath.
Stayed 2 nights in May 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic and friendly service!
Stayed 1 night in May 2023

8/10 Good

YIN CHING

Stayed 1 night in Apr 2023

6/10 Okay

Ada

Stayed 2 nights in Mar 2023

10/10 Excellent

Apinya

Stayed 2 nights in Mar 2023

10/10 Excellent

CHIN YEN

Stayed 1 night in Feb 2023
Response from 長榮鳯凰酒店 on 9 Mar 2023
親愛的貴賓您好: 感謝您選擇入住長榮鳯凰酒店(礁溪), 期待能再次為您服務,謝謝!!

10/10 Excellent

Yun-Ling

Stayed 1 night in Feb 2023
Response from 長榮鳯凰酒店 on 9 Mar 2023
親愛的貴賓您好: 感謝您選擇入住長榮鳯凰酒店(礁溪), 期待能再次為您服務,謝謝!!

8/10 Good

Nai-Huei

Stayed 1 night in Feb 2023
Response from 長榮鳯凰酒店 on 9 Mar 2023
親愛的貴賓您好: 感謝您選擇入住長榮鳯凰酒店(礁溪), 期待能再次為您服務,謝謝!!

10/10 Excellent

Hsiang-Lan

Stayed 1 night in Jan 2023
Response from 長榮鳯凰酒店 on 9 Mar 2023
親愛的貴賓您好: 感謝您選擇入住長榮鳯凰酒店(礁溪), 期待能再次為您服務,謝謝!!

10/10 Excellent

PEI-CHUN

Stayed 1 night in Jan 2023
Response from 長榮鳯凰酒店 on 9 Mar 2023
親愛的貴賓您好: 感謝您選擇入住長榮鳯凰酒店(礁溪), 期待能再次為您服務,謝謝!!

10/10 Excellent

Jasmine, Fremont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good service and free soft drink, teas and cookie inside the room. They even provide individual toothbrush and comb. We enjoyed their various hot springs tub and zumba classes
Stayed 1 night in Jan 2023
Response from 長榮鳯凰酒店 on 9 Mar 2023
親愛的貴賓您好: 感謝您選擇入住長榮鳯凰酒店(礁溪), 期待能再次為您服務,謝謝!!

10/10 Excellent

Julie, Millbrae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great
Stayed 1 night in Dec 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for families
Stayed 2 nights in Aug 2022
Response from Mena on 12 Aug 2022
感謝您入住我們的飯店及意見反應，期待您下次入住。

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort for young and old
Great hot spring resort for kids and elderly. We’ve been going for 8+years now and the kids have always enjoyed the semi-outdoor hot spring area, as well as, the kids playroom (air hockey, video games, ping pong, etc). The facilities haven’t changed much in all these years but they’re well maintained and clean. Meal times can feel hectic and rushed due to the sheer number of people w/two time slots available to choose from. The selection is good. Rooms are large and spacious. We did find a pair of used contact lens in the drawers of the bedside night stand, but this is the first time in all our years there that something like this happened. We’ll still go back during non-peak seasons (peak season meal times can be a bit overwhelming).
Stayed 2 nights in Dec 2021
Response from Hedy liao on 6 Jan 2022
感謝您入住我們的飯店及意見反應，期待您下次入住。

8/10 Good

Verified traveller

Stayed 1 night in May 2021
Response from 長榮鳳凰酒店(礁溪) on 7 Jun 2021
感謝您入住我們的飯店及評分反應，期待您下次入住。