Save

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch
4.0 star property

Family-friendly hotel connected to a shopping centre in Birnam with full-service spa

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Exterior
Room, 2 Single Beds
Breakfast, lunch, dinner served; garden views
Reception
Shower, free toiletries, hair dryer, towels

Overview of Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
22 Whitely Street, Johannesburg, Gauteng, 2076
  • Popular LocationMelrose Arch Shopping Centre4 min walk
  • Popular LocationNelson Mandela Square6 min drive
  • Popular LocationSandton City Mall6 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)30 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
Champagne service
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
Champagne service
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
African Pride Melrose Arch Hotel, Autograph Collection
Pool
Free WiFi
Air conditioning
Gym
9.2 out of 10, Wonderful, (353)
The price is €108
includes taxes & fees
17 May - 18 May
African Pride Melrose Arch Hotel, Autograph Collection

About the area

Johannesburg

Located in Birnam neighbourhood, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is connected to a shopping centre. The Wanderers Golf Club and Killarney Golf Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Melrose Arch Shopping Centre and Sandton City Mall. Looking to enjoy an event or a match while in town? See what's going on at Wanderers Stadium. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours.
Visit our Johannesburg travel guideOpens in a new window

What's nearby

  • Melrose Arch Shopping Centre - 4 min walk
  • Wanderers Stadium - 16 min walk
  • Rosebank Mall - 5 min drive
  • Nelson Mandela Square - 6 min drive
  • Sandton City Mall - 6 min drive

Getting around

  • Rosebank Station - 8 min drive
  • Johannesburg Sandton Station - 12 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive

Restaurants

  • Chef Micky's Thai Dining - 4 min walk
  • Starbucks - 3 min walk
  • Mr. George - 5 min walk
  • tashas Cafe - 3 min walk
  • The Grillhouse - 3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Upscale family-friendly hotel near Melrose Arch Shopping Centre
Located close to James and Ethel Grey Park and Wanderers Stadium, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a facial or aromatherapy at Camelot Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), a porter/bellboy and meeting rooms
  • Massage treatment rooms, a TV in reception and ATM/banking services
Room features
All 197 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, baby baths and free infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 215 to 215 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Building
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 215 to 215 per person
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Self-parking fee: ZAR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on 17 May 2024 start from €100.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Self-parking is available for ZAR 65 per night.

What time is check-in at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Checkout is at 11:00 AM.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 760 per vehicle applies.

Where is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch located?

This family-friendly Johannesburg hotel is located in the entertainment district, within a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. Wanderers Stadium and The Wanderers Golf Club are also within 2 mi (3 km).

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 344 reviews" "
Rating 8 - Good. 132 out of 344 reviews" "
Rating 6 - Okay. 27 out of 344 reviews" "
Rating 4 - Poor. 18 out of 344 reviews" "
Rating 2 - Terrible. 11 out of 344 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Stayed 3 nights in Jan 2024

10/10 Excellent

Helen

Stayed 1 night in Jan 2024

10/10 Excellent

vered

Stayed 6 nights in Dec 2023

8/10 Good

david

Stayed 1 night in Dec 2023

10/10 Excellent

alison

Travelled with partner
Staff were very friendly and helpful. Hotel had everything we needed.
Stayed 4 nights in Nov 2023

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2023

10/10 Excellent

MsLaprea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
Stayed 3 nights in Nov 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service
Guest rooms, pool area and location are great! The lobby needs a complete refurbishment. The lobby is uninviting, dark, unwelcoming and old. It is the only reason why I did not rate it five stars.
Stayed 2 nights in Nov 2023

10/10 Excellent

Donnay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff we’re very friendly and helpful always
Stayed 11 nights in Oct 2023

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023