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Reviews of Hoom Home & Hotel Jönköping

2.5 out of 5
Hoom Home & Hotel Jönköping
76 Huskvarnavägen, Jonkoping, Jönköpings län

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 174 reviews" "
Rating 8 - Good. 60 out of 174 reviews" "
Rating 6 - Okay. 34 out of 174 reviews" "
Rating 4 - Poor. 17 out of 174 reviews" "
Rating 2 - Terrible. 17 out of 174 reviews" "

7.4/10

Cleanliness

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Gunnar

Stayed 1 night in Nov 2023

8/10 Good

Sebastian

Stayed 2 nights in Nov 2023

4/10 Poor

Alexander

Stayed 3 nights in Nov 2023

10/10 Excellent

Elisabeth

Stayed 3 nights in Nov 2023

8/10 Good

Simon

Stayed 3 nights in Nov 2023

10/10 Excellent

Emmanuel

Stayed 1 night in Nov 2023

8/10 Good

Ida

Stayed 1 night in Nov 2023

8/10 Good

Carl

Stayed 1 night in Oct 2023

6/10 Okay

Mika

Stayed 1 night in Sep 2023

4/10 Poor

Carl

Stayed 2 nights in Sep 2023

8/10 Good

Suzann

Stayed 1 night in Sep 2023

8/10 Good

Mimi

Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sofie

Stayed 2 nights in Aug 2023

6/10 Okay

Zbigniew

Stayed 1 night in Aug 2023

8/10 Good

Amanda

Stayed 1 night in Jul 2023

10/10 Excellent

Eva

Stayed 1 night in Jul 2023

10/10 Excellent

Tor Villy

Stayed 1 night in Jul 2023

2/10 Terrible

Yara

Stayed 1 night in Jul 2023

8/10 Good

Andreas

Stayed 1 night in Jul 2023

8/10 Good

Daniel

Stayed 2 nights in Jun 2023

2/10 Terrible

Mir-Ezin

Stayed 1 night in Jun 2023

8/10 Good

Peter

Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Stayed 1 night in Jun 2023
Response from Aneta Guest Service Supervisor on 9 Jun 2023
Kära Peter, tack för du valde HOOM HOME & HOTEL. Vi blir glada och se att du haft en underbar vistelse hos oss och att personalen har varit hjälpsamma. Varmt välkommen tillbaka! Vänliga hälsningar,

4/10 Poor

Verified traveller

Business traveller
Sämsta kundservicen jag upplevt
I bokningen angavs att receptionen har öppet till 22.00 Dagen innan blir jag kontaktad och uppmanad att betala i förskott på Swish eftersom jag ankommer efter kl 18.00 och receptionen har stängt. Får betala med mitt privata konto som har Swish och kan ej använda företagskortet. Har ännu 3 dagar efter inte fått något kvitto/faktura på inbetalningen för att lämna ihop med reseräkningen. På plats finns inget inget rums-kort i den angivna boxen. Man har under dagen bytt till en ny box utan att meddela ändringen till mig. Det står ytterligare 3 personer utanför som saknar kort..... Får en timme senare en ny kod till den nya boxen men inte heller den fungerar eftersom personalen inte fått en komplett kod. 2 andra gäster ger upp och bokar in sig på annat hotell. När man ringer det service-telefonnummer som uppges svarar personalen att de jobbar på ett annat hotell och inget vet? Hur kan ett servicenummer fungera så?
Stayed 3 nights in May 2023

8/10 Good

Anders

Stayed 2 nights in May 2023

6/10 Okay

Carl

Stayed 2 nights in May 2023

10/10 Excellent

Peter

Stayed 1 night in May 2023
Response from Aneta Guest Service Supervisor on 9 Jun 2023
Kära , tack för du valde HOOM HOME & HOTEL. Vi blir glada och se att du haft en underbar vistelse hos oss och att personalen har varit hjälpsamma. Varmt välkommen tillbaka! Vänliga hälsningar,

8/10 Good

Thomas

Stayed 1 night in May 2023

10/10 Excellent

moaath

Stayed 6 nights in May 2023
Response from Aneta Guest Service Supervisor on 9 Jun 2023
Kära, tack för du valde HOOM HOME & HOTEL. Vi blir glada och se att du haft en underbar vistelse hos oss och att personalen har varit hjälpsamma. Varmt välkommen tillbaka! Vänliga hälsningar,

6/10 Okay

Malin

Stayed 2 nights in May 2023

4/10 Poor

Mikael

Stayed 1 night in Apr 2023

8/10 Good

Robbin

Stayed 3 nights in Apr 2023
Response from Aneta/Guest Service Supervisor on 9 Jun 2023
Kära , tack för du valde HOOM HOME & HOTEL. Vi blir glada och se att du haft en underbar vistelse hos oss och att personalen har varit hjälpsamma. Varmt välkommen tillbaka! Vänliga hälsningar,

6/10 Okay

Verified traveller

Liked: Cleanliness
Var väldigt hårda sängar. Lite parkeringar. Lyhört. Men städat och fint
Stayed 1 night in Apr 2023

8/10 Good

Hans-erik

Stayed 1 night in Apr 2023

8/10 Good

Arpan

Stayed 1 night in Feb 2023

8/10 Good

Annika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed, furniture, kitchenette, toilets, shower rooms all look sparkling clean and new. Except for the window blind which was totally wrong and too long for this setup, and had been torn by a window that had no hook or bracket to fix it into position when one wanted to open it for fresh air. So when a strong breeze blew in, the window frame would tear a bigger hole into the blind. I had to find duct tape to prevent it from tearing further (front desk didn't have any strong tape). Also, it was very difficult to keep the blind up/open.
Stayed 4 nights in Aug 2022
Response from Guest Service Supervisor on 28 Aug 2022
Dear Annika, thank you for choosing HOOM HOME & HOTEL. We are thankfull that you took your time to give us feedback. We are always working hard to be better. Welcome back! Best Regards, Manda Guest Service Supervisor.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Check in went smooth and fast. Got in 1 hour before said check in time. Personell wrote wrong wifi password on the note. The doorlock kept buzzing every now and then throughout the whole visit. And some sort of fan kept going on and off all night. Was really annoying. And no included breakfast. Even though the hotel and its own parking for visitors. The parking costed money. I think that would include in the stay. All in all the visit gave me what i needed for the stay. Would stay again.
Stayed 1 night in Jun 2022
Response from Guest Service Supervisor on 10 Aug 2022
Kära käst, tack för du valde HOOM HOME & HOTEL. Vi jobbar alltid hårt för att bli bättre, vi uppskattar ditt ärliga feedback. Har du några funderingar, tveka inte att kontakta receptionen! Vänliga hälsningar, Manda Guest Service Supervisor.

10/10 Excellent

Gianni

Stayed 2 nights in May 2022

2/10 Terrible

Max

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2022
Response from Guest Service Supervisor on 14 May 2022
Kära Max, tack för du valde HOOM HOME & HOTEL. Vi är tacksamma över att du tog din tid att ge oss feedback. Vi kommer absolut se över ditt omdöme och jobba hårt på att bli bättre, välkommen åter! Vänliga hälsningar, Manda Guest Service Supervisor.

8/10 Good

Arpan

Business traveller
Liked: Cleanliness, room comfort
Nice stay
Had a comfortable stay. The room and the facilities were clean and cosy. The price was also better compared to other places.
Stayed 3 nights in Apr 2022
Response from Guest Service Supervisor on 16 Apr 2022
Dear Arpan, thank you for choosing HOOM HOME & HOTEL. We are very happy to see that you had an great stay with us. If you have any questions, don´t hesitate to contact us. Welcome back! Best Regards, Manda Guest Service Supervisor.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from bra on 20 Nov 2021
Tack att du valde HOOM & Hotel Jönköping. Mvh receptionen!

8/10 Good

Marvin

Liked: Cleanliness
Stayed 1 night in Aug 2021
Response from Guest Service Supervisor on 17 Sept 2021
Kära Marvin, tack för du valde HOOM HOME & HOTEL. Vi blir glada och se att du har haft en trevlig vistelse hos oss. Tack för din fina feedback, har du några funderingar tveka inte att höra av dig. Vänliga hälsningar, Manda Guest Service Supervisor

6/10 Okay

Per

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Hotellet ligger nära Elmia. Rent och snyggt. Tråkigt att de inte har toalett på rummen - man måste ut i korridoren för toalett och dusch. Men billigt - man får vad man betalar för. Helt OK.
Stayed 2 nights in Feb 2024

8/10 Good

Lars Åke

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Håkan

Stayed 1 night in Feb 2024

2/10 Terrible

Mario

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Mattias

Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Janne

Stayed 2 nights in Jan 2024

4/10 Poor

Andreas

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024