2 indoor pools, free pool cabanas, pool loungers
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Reviews of Vilnius Grand Resort

4 out of 5
Vilnius Grand Resort
Ežeraiciai village, Ežeraiciu g. 2, Highway A2, 19th Km, Kalikstiškes, Vilnius

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 284 reviews" "
Rating 8 - Good. 113 out of 284 reviews" "
Rating 6 - Okay. 29 out of 284 reviews" "
Rating 4 - Poor. 7 out of 284 reviews" "
Rating 2 - Terrible. 4 out of 284 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Vaida

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place would stay again, yes its dated but still got class, the spa and pool facilities are lovely.
Stayed 4 nights in Oct 2023

6/10 Okay

Emma

Liked: Cleanliness, staff & service
I was expecting a very relaxing spa space. From the pictures it looks glorious, however in reality the spa is very noisy from the various jacuzzi and waterfall machines…. It just wasn’t relaxing. The facilities are great though. The rooms were excellent, very spacious. The breakfast hall and breakfast buffet was like something from the 90’s…. Very much in need of an update! We had an excellent waiter called Alex who was very attentive and well mannered.
Stayed 4 nights in Aug 2023

8/10 Good

Vilmantas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ir Vilniuje ir ne Vilniuje.
Gera kaina. Vieta pakenciama. Baseinas kuris iskaiciuotas - perpildytas. Pusryciai - neblogi.
Stayed 2 nights in Aug 2023

8/10 Good

Mindaugas

Liked: Amenities
Aplinka ir servisas puiku, norėtusi jau kambarių renovacijos.
Stayed 2 nights in Aug 2023

6/10 Okay

Nicholas

Stayed 2 nights in Aug 2023

8/10 Good

Laima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

gene

Stayed 1 night in Jul 2023

8/10 Good

Klaidas

Stayed 1 night in Jul 2023

8/10 Good

Egons

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, room comfort
Pleasant place
Resort was nice but did need some updating. The only negative was that there was a Nato contingency staying there for the Summit and security made things difficult; i.e. registering and parking car. Communication between security and resort was not in sync.
Stayed 1 night in Jul 2023

2/10 Terrible

Dariusz

Stayed 1 night in Jul 2023

8/10 Good

Anna

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jun 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The spa facilities were a nice break from the city
Stayed 2 nights in Jun 2023

10/10 Excellent

Pawel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place as a start point for trips around the Vilnius.
Stayed 4 nights in Apr 2023

10/10 Excellent

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Arvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Sarune

Travelled with group
Liked: Cleanliness, staff & service
Great place for weekend relax
Weekend relax, great place, nice pool, a little bit dissapointed the restaurant, but overall everything is great.
Stayed 1 night in Feb 2023

8/10 Good

Klaidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Kind regards, VGR team on 28 Oct 2022
Dear Klaidas,thank you for your stay with us! We appreciate you taking the time to rate us. Looking forward seeing you again!

8/10 Good

Donata

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Remigijus

Stayed 1 night in Sep 2022
Response from Kind regards, VGR team on 27 Sept 2022
Dear Remigijus,Thank you for your stay with us! Looking forward seeing you again!

10/10 Excellent

Mantas

Stayed 1 night in Sep 2022
Response from Kind regards, VGR team on 27 Sept 2022
Dear Mantas,Thank you for your stay with us! Looking forward seeing you again!

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Kind regards, VGR team on 27 Sept 2022
Dear Tomas,thank you for such a good review. We look forward to welcome you back again.

8/10 Good

Katsiaryna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2022
Response from Kind regards, VGR team on 27 Sept 2022
Dear Katsiaryna,thank you for such a good review. We look forward to welcome you back again.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Patrick

Travelled with family
Service
Had a few service hiccups. Sat at least 45 minutes in Bora Bora waiting for something the waiter had forgotten. It was 11am and he certainly wasnt over stretched. Hotel itselbsdly in need of a revamp.
Stayed 2 nights in Aug 2022
Response from Kind regards, VGR team on 24 Sept 2022
Dear Patrick, thank you for your honest review. We have passed your comments on to the people responsible and will do our best to prevent a similar situation from happening again.

6/10 Okay

Kristina

Travelled with family
Liked: Staff & service
Spacious but rather dated
We had a family room for one night stay. Firstly, the reception could not find out booking. When we finally got the room, we were given the ''older'' part of the hotel. The rooms are very spacious but lacks modern vibe, had rusty tap, radiator in the bathroom. There was no drinking water in the room provided and I had to request for it. Walls are thin as we could hear music from other room very clearly. Also, TV kept blurring, buzzing or blacking out. In the restaurant, lack of staff was felt, queue for coffee was huge. But food was tasty! Other than the above, the hotel has a nice spa area, stunning grounds, nice little beach area.
Stayed 1 night in Aug 2022
Response from Kind regards, VGR team on 24 Sept 2022
Dear Kristina, thank you for your honest review. We have passed your comments on to the people responsible and will do our best to prevent a similar situation from happening again.

10/10 Excellent

BHARAT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Pritpal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and the spa was amazing. Very relaxing stay and recommend highly. Only thing I would say negatively is that although there were a lot of options for breakfast it wasn’t the most amazing.
Stayed 1 night in Apr 2022

6/10 Okay

Viktorija

Stayed 1 night in Mar 2022

6/10 Okay

Davide

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okish
Lovely hotel The guy at reception could not find out reservation Took him over 20 minutes and 3 different room attempts to sort us a room that at neither matched the one we booked at the end I gave up as I could guess the gentleman was in training and bless him for trying. Someone was sitting at the back didn't bother to help him out which wasn't nice. I suggest get a grip on your booking system and customer service. Need some investments on the outside decor The room itself was very clean and comfortable, nice breakfast will return next time I stay in Vilnius
Stayed 1 night in Mar 2022
Response from Vilnius Grand Resort on 21 Mar 2022
Dear Okish, Thank you for your stay with us! We appreciate you taking the time to rate us and leave your comments. We will be delighted to share your comments with our staff. Looking forward seeing you again! Sincerely, Mila Taneva General Manager

10/10 Excellent

Agne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service! Thank you for amazing time in the hotel during New Year celebration
Stayed 1 night in Dec 2021
Response from Vilnius Grand Resort on 11 Jan 2022
Dear Agne, thank you for your feedback! Hope to see you again soon! Sincerely, Mila Taneva General Manager

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
A truly wonderful hotel, the grounds and spa made it one of the most relaxing stays I have had. The restaurant and bar both have excellent food.
Stayed 7 nights in Oct 2021
Response from Vilnius Grand Resort on 8 Nov 2021
Dear Jacqueline, We are delighted to read that you had an excellent stay – it is the biggest reward for us! Looking forward seeing you again!

10/10 Excellent

Nina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все чудово
Сподобалося все
Stayed 2 nights in Oct 2021
Response from Vilnius Grand Resort on 4 Nov 2021
Dear Nina, thank you for your feedback! Hope to see you again soon!

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
I am coming to Vilnius Grand Resort not a first time,but this time really didn't like it ... if I will need to write down everything what was wrong . .., it's will takes ages... mostly I didn't like service in Bora Bora on 25.07.21 app 3-4pm and 7-8pm... Was so unprofesionall,even rude attidute to me and other guest .Lady with short,blond hair and I think she will be over 35 or 40 years old. Ok,let's start when I ask or any table is free she said not here ,this tables reserved,just on another side ,but there are still dirty glasses after party... no problem I can wait. .. Was waitting 10-15min or even longer ,no one came over to clean a table ,just seen talking behind the bar and doing other things.... Even I been ignored ... Wasn't many people in Bora Bora...I just got mad , stopped another waitter young girl and asked then table will be ready ,received answer she will check for me... are serously I been waitting already then she took to that table where before I received what this tables is not free reserved... Are you serously? When what for been waitting?!!! Even yesterday for other hotels guest been told same way.. common you will loose yours guest for sure! And on the end at 11pm when we pop over to put signature on receipt ,we received like advise how to stop moscitos coming and bites too.. just put vodka on the body,hahah... can you see moscitos is not biteing us behind the bar... Common ??!!! From when she can talk to me like to a friend? I am a custumer !!!
Stayed 1 night in Jul 2021
Response from Vilnius Grand Resort on 2 Aug 2021
Dear, Your feedback is extremely valuable to us as we strive to improve with each and every stay. Our guests' comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. Regarding your comments about the customer service. Please accept my sincere apologies for the inconveniences caused in this respect. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. Rest assured that the relevant department heads have been briefed on the point in order to make sure to find a solution to avoid situations like this. Despite all mentioned issues we hope to have a chance to welcome you again in our Hotel and to get an opportunity to improve your opinion about us and to show our improvements. Best wishes, Mila Taneva General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2021

6/10 Okay

sighvatur

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Unfortunately the hotel is deteriorating and needs a lot of investment to make it up to date. Staff is wonderful and helpful. Spa is great!
Stayed 2 nights in Jul 2021
Response from Vilnius Grand Resort on 16 Jul 2021
Thank you for your valuable feedback. We are sorry to hear about your disappointments. Your comments have been shared with the relevant department heads and team members concerned.

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the service was nice however many of the facilities were closed due to COVID and this was not clear from the information on the webpages. Spa was wonderful if you paid the additional fee for premium. Regular spa which was part of room prices was really poor... I would recommend the place if you plan for few days of relaxing in the spa or play golf.
Stayed 3 nights in Jul 2020
Response from Vilnius Grand Resort on 29 Jul 2020
Dear Tina! Thank you for your feedback! Your comments have been shared with the relevant department heads and team members concerned. Hope to see you again at Vilnius Grand Resort!

10/10 Excellent

Karolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
They did not prepare room until 3:30pm, and during the breakfast they did not see that I booked a room including breakfast. They
Stayed 1 night in Feb 2020

10/10 Excellent

Raminta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Zenonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
A clean, Spacious and cosy room with a view of a lake. New sauna, pool and spa. It’s a perfect place to relax. A short drive to Vilnius. I would definitely stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Rupak129, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet resort which is 25 mins away from the city centre. The rooms are nice and big and the staff are extremely friendly. For the price I think it’s a great place to stay.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty food in the restaurant. Comfortable family rooms. Nice pool area.
Stayed 1 night in Sep 2019
Response from Vilnius Grand Resort on 17 Sept 2019
Thank you for choosing Vilnius Grand Resort and for taking the time to review your recent stay with us. We are delighted that you chose our hotel for your stay and we hope to welcome you again at Vilnius Grand Resort in a very near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Vilnius Grand Resort on 30 Aug 2019
Dear Monica, Thank you for taking time to review our property. We hope to welcome you back at Vilnius Grand Resort soon!

8/10 Good

Yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice forest and golf hotel nearby Vilnius
Awesome hotel, the only thing is that you need a car to get there.
Stayed 1 night in Jul 2019

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019