Cocktail bar

Reviews of Courtyard by Marriott Katowice City Center

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 233 reviews" "
Rating 8 - Good. 38 out of 233 reviews" "
Rating 6 - Okay. 9 out of 233 reviews" "
Rating 4 - Poor. 6 out of 233 reviews" "
Rating 2 - Terrible. 2 out of 233 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Plastics Inc.

Stayed 1 night in Jan 2024

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant was really good the food excellent I was dissapoined to find only when i could not get a taxi this morning and was worried about getting to the airport that i learnt tgey offered this service. The girl on reception was helpful in booking this the the car service was brilliant and cheaper than a taxi
Stayed 1 night in Jan 2024

10/10 Excellent

Cleo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant for business, great room and shower. Bed was a bit too hard but I did sleep well. Will be visiting this place again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jaroslav

Stayed 2 nights in Sep 2023

2/10 Terrible

Byoungman

Stayed 1 night in Sep 2023

10/10 Excellent

Adetayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff friendly good job
Stayed 1 night in Jun 2023

6/10 Okay

SONIA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were lovely, was a little disappointed in the offering at the restaurant, very little food to choose from no local dishes, no bar snacks available. Some of the staff were really quite rude, especially after checkout when you’re still utilising hotel reception facilities. Great value for money overall, though the exception of the breakfast, it’s okay if you want to eat everything for a pastry and a coffee £20 each is a little extreme
Stayed 1 night in Apr 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect since arrival to departure!
Stayed 1 night in Apr 2023

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great Hotel, great breakfast, amazing wide parking.
Stayed 1 night in Mar 2023

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Petr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Leszek

Liked: Property conditions & facilities
Disliked: Staff & service
Poor management
The hotel is in a good location with amazing views. Unfortunately, I had an accident due to poor locker design - assistance was poorly and disorganized. I had to wait 1 hour for help to get a wound dressing kit, as they could not find it... No apologies, no sympathy. Just pay up and leave. Left a bitter aftertaste...
Stayed 1 night in Dec 2022

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing breakfest
Stayed 1 night in Oct 2022

10/10 Excellent

Douglas, DeForest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great quality and super quiet rooms.
Stayed 2 nights in Sep 2022

6/10 Okay

Adam

Stayed 1 night in Aug 2022

10/10 Excellent

Miguel

Stayed 1 night in Aug 2022

8/10 Good

Allister

Stayed 2 nights in Jul 2022

10/10 Excellent

doron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Shaun

Stayed 2 nights in Apr 2022

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect base to see Katowice.
Fantastic place to stay. The views across Katowice are amazing. Breakfast has a vast selection, good quality. Cocktail bar is a great way to spend an evening. The bed was amazingly comfortable and the linen of the highest quality. Staff were polite and friendly.
Stayed 1 night in Apr 2022

10/10 Excellent

Patrick, Beausejour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice close to many things especially the old part of the city.
Stayed 2 nights in Mar 2022

10/10 Excellent

Lea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent service.
Perfect location for doing business near their convention center. The rooms are efficiently designed. The breakfast offered is in a lovely top floor restaurant with a nice view of Katawice. They offer use of the gym in the building that is quite extensive and have a lovely staff.
View from my hotel room
View from my hotel room
View from the 27th floor restaurant
View from the 27th floor restaurant
Stayed 5 nights in Dec 2021

8/10 Good

Kristoff

Stayed 1 night in Sep 2021

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family
Hotel location is great, fantastic views from the bar on the 27th floor. Hotel staff were friendly & helpful. Room was a good size & the bed comfortable. Will definitely stay here again.
Stayed 7 nights in Sep 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
We came to the hotel the lift for the car park did not work very tempermental. AC did not work in the room. I asked to be moved/upgraded instead they waited at 1am for someone to come out and look into the issue. Which eventually got sorted but wasted so much time!
Stayed 1 night in Jun 2021
Response from Front Office Team on 15 Jun 2021
Dear guest, Thank you for your honest review. We are making our best efforts to make our hotel guests' stay the most enjoyable. Once the issue occur, we try to quickly solve it. The maintenance problems unfortunately are among the hardest and longest to resolve. Please accept our apology for the inconvenience. Thank you for your understanding, and hopefully we will see you again to make up for the trouble! Kind regards, Dominika/Front Office Team

6/10 Okay

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very well presented and clean.
Stayed 2 nights in Sep 2020

10/10 Excellent

Aleksiej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We loved it here. Such friendly staff, great atmosphere and close to everything!
Stayed 1 night in Jan 2020
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 8 Jan 2020
It's great to receive a high rate from our Guest. Our priority is to ensure the best conditions of stay and thank you for appreciating it. We hope you will visit us again. See you.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ally lovely stay
Our stay was great. The staff looked after us very well and the hotel was really lovely. There were a few technical problems (phone in room not working, TV in room coming on v early in the morning and flashing), not quite sure what that was about. The view from our room was spectacular and the chairs so comfy that I want one for home!
Stayed 2 nights in Dec 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 8 Jan 2020
Dear Claire, thank you very much for choosing our hotel. We are glad that your stay was successful and we hope that the positive experience will make you visit us again. Thank you also for information about minor inconveniences. We assure you that our technical team has already taken care of it. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was great. The location, the services, the staff, the room, etc.
Stayed 2 nights in Dec 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 30 Dec 2019
Thank you very much for choosing Marriott Katowice hotel. We are happy that you spent good time in our place and we looking forward to see you again.

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 31 Oct 2019
Thank you very much for choosing the Marriott Katowice hotel. Thank you also for your note. We are sorry that you were not satisfied with your stay, but at however it is very difficult to relate to your note in any way, because you did not substantiate it or make any comments to the hotel staff during your stay. Please contact us because it is extremely important for us to identify places that may cause a reduce Guests's satisfaction.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 26 Oct 2019
Serdecznie dziękujemy za wybór naszego hotelu oraz za wysoką ocenę. Zawsze naszym nadrzędnym celem jest zapewnienie Gościom najlepszych warunków do odpoczynku oraz do pracy. Pozdrawiamy i zapraszamy ponownie.

10/10 Excellent

Olusola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 1 night in Oct 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 19 Oct 2019
Thank you for the high rate and kind words. On behalf of all employees of Marriott Katowice we invite you to come again. We ensure that every next stay will be even better.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 12 Oct 2019
Serdecznie dziękujemy za wybór hotelu Marriott Katowice. Dziękujemy również za wysoką notę odzwierciedlającą wysoką jakość oferowanych usług, profesjonalizm obsługi oraz idealną lokalizację. Pozdrawiamy i zapraszamy ponownie

10/10 Excellent

Rehanna

Stayed 2 nights in Jul 2019

4/10 Poor

Johann

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Despite the rude personal I‘d still recommend it
Very good hotel - new design, very well standard. Close to some sightseeing (New Silesian Museum etc.) and the Conference Center. The employee in the reception very unfriendly.
Stayed 1 night in Jul 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 25 Jul 2019
Thank you for choosing the Marriott Katowice Hotel. Thank you also for recommending us to other Guests. We are sorry for the inconvenience that you experienced during your stay. We apologize for them and, at once, thank you for your feedback - it will help us improve the quality of services and eliminate such situations in the future. We look forward to seeing you next time.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Radomir Krzesa Marriott Katowice Marketing Mngr on 13 Jun 2019
Bardzo dziękujemy za wybór hotelu Marriott Katowice. Jesteśmy przekonani, że to najlepszy wybór w naszym mieście. Świadczą o tym opinie naszych Gości przekazywane bezpośrednio naszym pracownikom oraz za pomocą platform opinii. Dziękujemy również za wysoką ocenę. Bardzo się cieszymy, że dobrze spędził Pan czas w naszym obiekcie i gorąco zapraszamy ponownie.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Radomir Krzesa, Marriott Katowice Marketing Mngr on 3 May 2019
Bardzo dziękujemy za wysoką notę. Cieszymy się, że pobyt w hotelu Marriott Katowice był satysfakcjonujący. Pozdrawiamy i gorąco zapraszamy ponownie.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Perfect choice. Stayed 2-nights and would recommend.
Stayed 2 nights in Mar 2019
Response from Radomir Krzesa Marriott Katowice Marketing Mngr on 27 Mar 2019
Thank you for choosing our hotel. It is true - there is no better choice. All thanks to the perfect location and perfect service. A beautiful view from the windows of comfortable and clean rooms is another reason to choose Marriott Katowice once again. Thank You for recommendation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Radomir Krzesa on 8 Mar 2019
Bardzo dziękujemy za wybór hotelu Marriott Katowice City Center. Zapraszamy ponownie.