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Reviews of Hotel Kungsbacken

3.5 out of 5
Hotel Kungsbacken
KUNGSGATAN 22, Katrineholm

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 146 reviews" "
Rating 8 - Good. 47 out of 146 reviews" "
Rating 6 - Okay. 23 out of 146 reviews" "
Rating 4 - Poor. 10 out of 146 reviews" "
Rating 2 - Terrible. 3 out of 146 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Sad to say not as good as it used to be
One of my go to places when in town but unfortunately I feel it wasn’t quite what is used to be. The breakfast for sure was a disappointment. During check-in I was asked when I was planning to have my breakfast to ensure no waste of food, which is great, but when I got there at said time, 45 minutes before end of service as requested, there were barely any food to choose between. To be fair the girl working there made me more coffee when I asked and also told me to let her know in case I was missing something, which was so much I felt bad having to ask for it all. After all, it’s a hotel that offers breakfast so in my opinion there should be at least a little bit of everything left.
Stayed 1 night in Jan 2024

10/10 Excellent

Nils

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very friendly staff. Excellent breakfast.
Stayed 1 night in Feb 2023
Response from Torgny on 24 Feb 2023
Vad härligt att ni trivdes hemma hos ossVarmt välkomna tillbaka

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff!!
We were delayed with the recent flight cancellations and the hotel staff went above and beyond to make sure we could check in later than normal, sent updates for us and couldn’t be more friendlier upon arrival. Great stay at the hotel and breakfast to match!
Stayed 2 nights in Jul 2022
Response from Torgny on 26 Jul 2022
Always at your service Thank you and welcome back

8/10 Good

Fredrik

Business traveller
Disliked: Cleanliness
Var endast där en natt. Bra säng, god frukost. OK rum.
Stayed 1 night in Feb 2024

10/10 Excellent

Leo.Hulkko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bo Göran

Stayed 1 night in Jan 2024

4/10 Poor

Lotten

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Konstig doft i runmet, lyhört både från gatan och korridor. Väldigt spartans frukost.
Stayed 1 night in Jan 2024

2/10 Terrible

daniel

Stayed 1 night in Jan 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt okej
Personalen är extremt duktiga
Stayed 1 night in Jan 2024
Response from Leif on 11 Jan 2024
Hej Andre,Kul att du uppskattar arbetet vi lägger ner :-)

4/10 Poor

Anton

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Ostädat och extrasängen (bäddsoffa) var som en hängmatta.
Stayed 2 nights in Dec 2023

6/10 Okay

Leif

Liked: Cleanliness, staff & service, room comfort
Trottoarerna plogas tydligen inte av kommunen så jag fick kliva ver snövallen fram till ingången,ågon i personalen kunde har skottat bort den.likaså gången till anexet var inte skottad. Annars trevligt bemötande vid incheckningen. Rummet ok ,duchen kallt golv inget duchdrapperi.Men ok för en natt.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Björn

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Jesper Alexander

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hårda sängar, tunna täcken. Hade 2 kuddar på varandra och kände ändå madrassen.
Stayed 1 night in Nov 2023

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal och service med skjuts till Kullbergska
Stayed 1 night in Nov 2023

8/10 Good

Jörgen

Stayed 1 night in Nov 2023
Response from Torgny on 22 Nov 2023
Tack för fin feedback och varmt välkommen tillbaka

8/10 Good

Markus

Stayed 1 night in Nov 2023
Response from Torgny on 22 Nov 2023
Tack för fin feedback och varmt välkommen tillbaka

6/10 Okay

Jens

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christer

Stayed 1 night in Nov 2023
Response from Torgny on 14 Nov 2023
Tack för fin feedback och varmt välkomna tillbaka

2/10 Terrible

Arne

Stayed 1 night in Nov 2023

8/10 Good

Sammy

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Torgny on 3 Nov 2023
Tack för fin feedback och varmt välkomna tillbaka

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Torgny on 3 Nov 2023
Tack för jättefin feedback och varmt välkomna tillbaka

6/10 Okay

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var bra, ändå jag kan klaga på var att rummen var dåligt ljudisolerade så man hörde högt när någon gick utanför eller duschade i rummet brevid etc.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Torgny on 24 Oct 2023
Tack för fin feedback och varmt välkommen tillbaka

10/10 Excellent

Hilda

Stayed 1 night in Oct 2023
Response from Torgny on 10 Oct 2023
Tack för fin feedback och varmt välkommen tillbaka

8/10 Good

Markus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Torgny on 4 Oct 2023
Tack för fin feedback och varmt välkommen tillbaka

10/10 Excellent

Alexandra

Stayed 1 night in Sep 2023
Response from Torgny on 3 Oct 2023
Tack snälla och varmt välkommen tillbaka

10/10 Excellent

Sofia

Stayed 1 night in Sep 2023
Response from Torgny on 1 Oct 2023
Tack för fin feedback och varmt välkomna tillbaka

6/10 Okay

Tomas

Business traveller
Disliked: Property conditions & facilities, room comfort
Tycker att man kunde ha underlakan som täckte hela sängen, all låg i en tull när man vaknade vilket innebar att man låg på madrassen och det förmodar jag att de som låg där tidigare oxå gjorde. Inte så trevligt.
Stayed 3 nights in Sep 2023
Response from Torgny on 18 Sept 2023
Hej och tack för din feedback Vi ska genast se över detta Vänligen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Torgny on 12 Sept 2023
Tack och varmt välkommen tillbaka

8/10 Good

Nathalie Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Den va helt okej men inte något märkvärdigt tyvärr sängen va jätte skön
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Torgny on 4 Sept 2023
Tack och varmt välkomna tillbaka

8/10 Good

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Torgny on 22 Aug 2023
Tack för fin feedback och varmt välkomna tillbaka

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt bemötande o god frukost Bor här andra året I rad ang gokart tävling i valla
Stayed 1 night in Aug 2023
Response from Torgny on 20 Aug 2023
Tack för fina ord, och vad härligt att ni trivs hemma hos oss. Varmt välkomna tillbaka

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Torgny on 14 Aug 2023
Tack för fin feedback och varmt välkomna tillbaka

10/10 Excellent

Maria

Stayed 1 night in Aug 2023
Response from Torgny on 13 Aug 2023
Tack och varmt välkomna tillbaka

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Torgny on 4 Aug 2023
Tack och varmt välkomna tillbaka

6/10 Okay

Risto

Disliked: Cleanliness, room comfort
Erittäin kosteaa
Kuuma ja ennen kaikkea erittäin kostea huone, ei minkäänlaista ilmanvaihtoa. Pyyhe ei kuivunut koko aikana. Minimaalinen aamiainen. Helppo ilmainen pysäköinti.
Stayed 2 nights in Jul 2023

4/10 Poor

Marcus

Stayed 1 night in Jul 2023
Response from Torgny on 31 Jul 2023
Hej MarcusVad tråkigt att du inte är nöjd med din vistelse, vad är det vi behöver förbättra?

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Torgny on 27 Jul 2023
Tack så mycket och varmt välkomna tillbaka

6/10 Okay

Elof

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Torgny on 27 Jul 2023
Tack för feedback och varmt välkomna tillbaka

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2023
Response from Torgny on 26 Jul 2023
Tack snälla och varmt välkomna tillbaka

8/10 Good

Erik

Stayed 1 night in Jul 2023
Response from Torgny on 26 Jul 2023
Tack och varmt välkomna tillbaka

10/10 Excellent

Jonas

Stayed 1 night in Jul 2023
Response from Torgny on 26 Jul 2023
Tack och varmt välkomna tillbaka

10/10 Excellent

vivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Torgny on 26 Jul 2023
Tack och varmt välkomna tillbaka

10/10 Excellent

Bjarne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett bra och prisvärt hotel
Stayed 2 nights in Jul 2023
Response from Torgny on 24 Jul 2023
Tack och varmt välkomna tillbaka