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Reviews of NYAH Key West - Adults Only

3 out of 5
NYAH Key West - Adults Only
420 Margaret Street, Key West, FL

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1001 reviews" "
Rating 8 - Good. 280 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 97 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would definitely stay here again. Room could use a little cosmetic help but it was clean and fine for us. Super close to harbor, friendly staff and great common areas.
Stayed 2 nights in May 2024

10/10 Excellent

James, Columbia

Liked: Amenities, property conditions & facilities
I was on a motorcycle ride with 3 friends and this was a perfect place to spend the night after a long ride. Breakfast was good and the pool was wonderful.
Stayed 1 night in May 2024

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of this place! Our room was so spacious. The property is beautiful and comfortable. Only thing I would recommend is installing a better mirror in or near the restroom in our private room.
Stayed 1 night in May 2024

10/10 Excellent

karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful! The place was delightful. Clean. So enjoyed everything.
Stayed 2 nights in May 2024
Response from Reservations Representative on 15 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Great location.. easily walkable to everything.
Stayed 2 nights in May 2024
Response from Reservations Representative on 10 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest a weary soul
Stayed 1 night in Apr 2024
Response from Reservations Representative on 10 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and fun people. Met lots of new people. Will visit again.
Stayed 2 nights in Apr 2024
Response from Reservations Representative on 10 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and within walking distance to everything.
Stayed 2 nights in May 2024
Response from Reservations Representative on 10 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, know that you need to pay for parking or find a non residential space if driving in.
Stayed 5 nights in Apr 2024
Response from Reservations Representative on 10 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is definitely not your average hotel! It was clean and affordable. The comp breakfast was good. The staff were excellent and kindly offered to store our bags after checkout until ferry time. We were in an attic room. The a/c worked fine. The handrails up the stairs need attention as were broken in places. The hot tub was enjoyable. The hand shower holder was broken but water was hot and adequate. It would have been nice to have at least one chair in the room. Otherwise the room was adequate for a short stay. This is definitely an affordable alternative to accommodation in Key West. It was a short 4 block walk to Dival street. We tried many restaurants on Dival music wherever there was live music. The best was the early afternoon set at the “stinking crawfish on Duval Street.
Stayed 1 night in May 2024

8/10 Good

Aaron

Liked: Cleanliness
Cool place. Friendly staff.
Stayed 1 night in Apr 2024
Response from Reservations Representative on 10 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Rafael, San Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, really close to Duval st and dinning in old town.
Stayed 1 night in Apr 2024
Response from Reservations Representative on 1 May 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback and review!

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Room
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy, Ft Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice, quiet resort. First time staying here but I would stay again and will recommend to my friends.
Stayed 2 nights in Apr 2024
Response from Reservations Representative on 26 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There needs to be an understanding that chairs in front of a room that is not theirs are not common areas for people to be loud and hang out until late at night. There was a lack of window coverage for our bathroom where these people would sit and drink all afternoon and night and we felt uncomfortable showering etc. The pools are amazing so overall it was really nice!
Stayed 2 nights in Apr 2024
Response from Reservations Representative on 26 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests and we apologize for any inconvenience!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Need better water pressure for the shower.
Stayed 1 night in Apr 2024
Response from Reservations Representative on 26 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests and we apologize for any inconvenience!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Quick check in. Comfortable beds. Felt safe!
Stayed 1 night in Apr 2024
Response from Reservations Representative on 22 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Josette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the property because it met our primary needs: affordable, two beds, and a hot tub.... This property delivered. The front staff was welcoming....the housekeeping staff was less than ...like there was literally none...but we are fairly neat and tidy and it was no bother. Will definitely return. We rented a private room with a bunk. There is a power outlet and light at each bed. The Starbucks coffee is a nice touch and the drink prices were much cheaper than anything on Duval. We did pregame at the hotel bar a time or two.
Stayed 4 nights in Apr 2024
Response from Reservations Representative on 18 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests!

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is you can hear all the noise like where the other rooms open and close and when people are walking. However, love the fact that we were able to use the pool until at late night hrs. Everything is accessible. They need to renovate the shower head.
Stayed 1 night in Apr 2024
Response from Reservations Representative on 18 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big balconies and decks outside of rooms. Great pool area. Inside Old Town.
Stayed 3 nights in Apr 2024
Response from Reservations Representative on 12 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Sahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Representative on 10 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

8/10 Good

Iban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Reservations Representative on 10 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Representative on 5 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Reservations Representative on 5 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
A nice quaint, quiet property. I would go back.
Stayed 3 nights in Mar 2024
Response from Reservations Representative on 2 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

4/10 Poor

mike, auburn

Liked: Staff & service
Disliked: Cleanliness, amenities
Needs major upgrades . Not ADA and code compliant . Floor is caving in , shower doesn’t realy work , mold on tiles . 2 star resort . Photos are misleading in rooms
Stayed 3 nights in Mar 2024

2/10 Terrible

Dale, Raleigh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelation policy cost me a lot of money. Canceling a month in advance will cost you 5 months out of the year. With the 30 day cancellation policy will cost you. Not flexible at all for 1 day miss. Disappointed in hotel and Expedia. Disappointed enough to not want to go to hotel or keywest again. Switching me and company use from Expedia to other booking app.
Stayed 1 night in Mar 2024

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff
Stayed 4 nights in Mar 2024
Response from Reservations Representative on 29 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
The room needed work!! Floor boards falling apart. The rest was good.
Stayed 2 nights in Mar 2024
Response from Reservations Representative on 29 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests!

8/10 Good

Greg

Travelled with group
Liked: Amenities
Great location. Pool and hot tub area was nice. Highly recommend.
Stayed 4 nights in Mar 2024
Response from Reservations Representative on 2 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

2/10 Terrible

Marco

Stayed 1 night in Mar 2024
Response from Reservations Representative on 22 Apr 2024
Thank you for your review of your recent stay at NYAH. We truly care about the comfort of our guests and we apologize for any inconvenience!

8/10 Good

claudy-anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reservations Representative on 10 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

2/10 Terrible

basheer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worse hotel ever stayed. And the staff were very very rude.
Stayed 3 nights in Dec 2023

6/10 Okay

Yevhen

Stayed 1 night in Mar 2024
Response from Reservations Representative on 10 Apr 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Representative on 21 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Pandelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff, especially Jeremia and Dwayne were so polite and helpful, could not ask for more assistance. Also always a Smile and a Good Morning. Thank you all for making my stay at Key West Complete. Thank you so much, Pandelis Tsoflias
Stayed 1 night in Mar 2024
Response from Reservations Representative on 21 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

6/10 Okay

Haeigh

Stayed 1 night in Mar 2024
Response from Reservations Representative on 21 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

4/10 Poor

Nicholas

Stayed 5 nights in Mar 2024
Response from Reservations Representative on 21 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feedback!

10/10 Excellent

Maxwell

Travelled with group
Liked: Cleanliness, property conditions & facilities
Cool place, parking sucks tho
Stayed 1 night in Mar 2024
Response from Reservations Representative on 8 Mar 2024
Thank you for sharing your experience and for choosing NYAH Key West on this occasion. We look forward to welcoming you back soon!

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Reservations Representative on 8 Mar 2024
Thank you for sharing your experience and for choosing NYAH Key West on this occasion. We look forward to welcoming you back soon!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay, alote of nice people
Stayed 9 nights in Feb 2024
Response from Reservations Representative on 8 Mar 2024
Thank you for sharing your experience and for choosing NYAH Key West on this occasion. We look forward to welcoming you back soon!

6/10 Okay

Kimberly

Stayed 4 nights in Feb 2024
Response from Reservations Representative on 8 Mar 2024
Thank you for sharing your experience and for choosing NYAH Key West on this occasion. We look forward to welcoming you back soon!

10/10 Excellent

AMANDA

Stayed 5 nights in Feb 2024
Response from Reservations Representative on 21 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feeback!

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Great property, easy checkin and friendly staff. Multiple pools. The downfall was my bed needs replaced. Mattress was worn out and like a banana
Stayed 1 night in Feb 2024
Response from Reservations Representative on 29 Feb 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests.

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2024
Response from Reservations Representative on 29 Feb 2024
Thank you for sharing your experience and for choosing NYAH Key West on this occasion. We look forward to welcoming you back soon!

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Our Stay!
We had a wonderful time and will definitely be back. The configurations are great to accommodate friends traveling together!
Stayed 1 night in Feb 2024
Response from Reservations Representative on 29 Feb 2024
Thank you for sharing your experience and for choosing NYAH Key West on this occasion. We look forward to welcoming you back soon!

6/10 Okay

Jody

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
THE FLOOR IN OUR ROOM NEEDS SOME ATTENTION. THE LIGHT OVER THE KING SIZE BED THE GLASS WAS BROKE, THE PAINT OVER THE BATHROOM MIRROR WAS A GIANT WATER BUBBLE
Stayed 1 night in Feb 2024
Response from Reservations Representative on 29 Feb 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests.

10/10 Excellent

Karen

Stayed 1 night in Feb 2024
Response from Reservations Representative on 21 Mar 2024
Thank you for your review of your recent stay at NYAH. We appreciate your feeback!

2/10 Terrible

Jillian

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Reservations Representative on 21 Feb 2024
Thank you for your review of your recent stay at NYAH. We truly care about the comfort of our guests.

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did npt like being charged a resort fee in additoon to the price charged by Expedia. Resort fee was 89.00
Stayed 2 nights in Feb 2024
Response from Reservations Representative on 29 Feb 2024
Thank you for your review of your recent stay at NYAH. We appreciate your comments and concerns. We truly care about the comfort of our guests.