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Reviews of Beachwoods Resort

4 out of 5
Beachwoods Resort
1 Cypress Knee Trail, Kitty Hawk, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 231 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samy, Chesapeake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our third visit this year. And it is better every time. Very friendly staff. Pool was very clean and crystal clear.
Stayed 1 night in May 2024
Response from Michele on 14 May 2024
Thank you for your feedback. We are glad to hear you have enjoyed your stay at Beachwoods. Please visit us again soon.

10/10 Excellent

alana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for family or anyone waiting to enjoy the area
Stayed 3 nights in Mar 2024
Response from Michele on 13 May 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Michele on 13 May 2024
Thank you for your feedback. We look forward to seeing you again soon.

2/10 Terrible

Kennedy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff, a bunch of amenities were closed and still paid $559 for one night. A big on one of the beds, was told “there’s nothing we can do”. Watersides were rusted and unappealing to look at.
Stayed 1 night in May 2024
Response from Michele on 11 May 2024
We are sorry to hear your experience was not what you expected. Our website audit reveals that the slide closure is clearly stated. When we are notified of guest concerns prior to check-out, we do our best to address the concern during their visit. I'm sorry we were not given the opportunity to address your concern until check-out.

10/10 Excellent

Lindsay, Hubert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful! We loved the homey vibe and all the available amenities. We will definitely be staying here again on our next trip to OBX!
Stayed 1 night in Apr 2024
Response from Michele on 11 May 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay The room and the grounds were very very nice and the staff was very upbeat and helpful We were very impressed !!!!
Stayed 1 night in May 2024
Response from Michele on 7 May 2024
We are pleased to hear you enjoyed your time here. Thank you for the feedback. Please come back soon!

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool for children and paddle boats kid friendly Staff very nice to children
Stayed 2 nights in Apr 2024
Response from Michele on 4 May 2024
Thank you for your feedback! We hope to see you again soon.

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michele on 3 May 2024
Thank you for your feedback. We look forward to seeing you again soon.

6/10 Okay

Eugene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. We weren't real impressed by the check-in apparently, the facility was short staffed. The rooms were nice and clean, bit noisy due to the thin walls.
Stayed 2 nights in Apr 2024
Response from Michele on 26 Apr 2024
Thank you for your feedback. We hope you will come see us again soon!

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service
We liked the lake, water park and paddle boats for the kids. Beachwoods exclusive parking for beach access is nice. Need to get the big slide operational or replace with something else. Also the game room wasn't open which was disappointing for our kids. We stayed in one of the older models and it could really be felt in the floors and seen on the exterior. Overall it was a good experience with a few inconveniences.
Stayed 5 nights in Apr 2024
Response from Michele on 26 Apr 2024
Thank you for your feedback. We are pleased that you had a good experience.

10/10 Excellent

Stephen N

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the crafts activities for the kids. The boats were fun and of course the water parks was Great!! 2nd time there. Would recommend staying there
Stayed 2 nights in Apr 2024
Response from Michele on 22 Apr 2024
We are pleased to hear you enjoyed our resort. Thank you for your feedback!

6/10 Okay

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Biggest issue we had with staying here was that the entire indoor water park wash shut down for renovations and this is not disclosed while booking. Then after having booked the NON REFUNDABLE reservation we received a “thank you for booking” email and buried in all the fine print mentioning that the water park is closed. Now we were stuck with this hotel. Very sneaky. If the water park is a big deciding factor for you to want your kids to have a good time, be aware. You may consider calling to check first. Kind of a pain to be calling every hotel I’m considering to book to verify everything is open as advertised :(
Response from Michele on 18 Apr 2024
I am not sure which dates you are referring to. We have not had a water park closure recently. The large slide is closed, but the rest of the entire indoor pool has remained open. We hope you will visit with us again soon.

10/10 Excellent

booker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean
Stayed 2 nights in Apr 2024
Response from Michele on 12 Apr 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Aijia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and very clean (except for a dead cockroach we found, which kind of ruined it). However, it was WAY older and shabbier than the pictures; the walls are super thin, so we listened to the crying children next door all week; and we paid $150 in resort fees for amenities that were almost all closed. Anyone who sees this, please turn back now!! They do not offer refunds, and there are probably 10-15 way better hotels/resorts just within a couple miles. Don’t waste your money
Stayed 4 nights in Apr 2024
Response from Michele on 13 Apr 2024
Thank you for your feedback. We do apologize that your stay was not what you had expected. We hope you will give us another chance to make a better impression.

6/10 Okay

Carson

Travelled with family and small children
Pool hours were not as listed on website, and pool water slide was rusty and big slide was out of service and seemed to have been for a long time. We stayed there just for the water slides for the kids had we known only the small one worked we probably would not have stayed! And chlorine smell in pool area burned your eyes it was so strong, seemed way over treated so much so wster was very cloudy.
Stayed 1 night in Apr 2024
Response from Michele on 9 Apr 2024
We apologize for any inconvenience. The large green slide closure is listed on all our websites; we apologize you were not informed of the closure. Thank you for your feedback.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michele on 9 Apr 2024
Thank you for your feedback. Please come visit with us again soon.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unique; there were some very noisy kids above us at night, but other than that, it was a nice property. Get the top cabin!
Stayed 1 night in Apr 2024
Response from Michele on 7 Apr 2024
Thank you for your feedback! We hope you will visit us again soon.

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Will go back again
Stayed 2 nights in Feb 2024
Response from Michele on 7 Apr 2024
We appreciate your feedback and look forward to seeing you again soon!

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
The property itself is super nice. Maybe it was just really busy when checking in. The unit didn’t have sheets or blankets for the pullout sofa bed. Otherwise beautiful and comfy property
Stayed 1 night in Apr 2024
Response from Michele on 6 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay with us.

8/10 Good

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 4, including my 8 year old grandson. The indoor water park wasa huge hit with him, and the adults enjoyed the hot tib The beach is a short drive away. Games are provided to bring to your room. Close to restaurants. Friendly staff.
Stayed 2 nights in Apr 2024
Response from Michele on 6 Apr 2024
Thank you for your response. We are pleased to hear that you enjoyed your stay with us. We hope you come see us again soon!

8/10 Good

Austin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Michele on 6 Apr 2024
Thank you for your response. We are glad you enjoyed your stay with us.

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Michele on 3 Apr 2024
Thank you for your feedback. We are glad to hear you enjoyed your stay. Please visit us again soon!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great family resort
Stayed 3 nights in Mar 2024
Response from Michele on 1 Apr 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us. Please visit us again soon!

8/10 Good

Kolja, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s a good resort with some comfort but everything looks just a bit run down.
Stayed 2 nights in Mar 2024
Response from Michele on 1 Apr 2024
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. Please visit us again soon.

8/10 Good

heather

Travelled with family and small children
Liked: Cleanliness
Hot tub was out of service, gaming room was out of service all for maintenance. I wish this would have been advertised online as we booked during a day it rained all day so there was only the pool to get in which the heat should be warmer than 80 in the off season maybe like 85-90 would feel better
Stayed 2 nights in Mar 2024
Response from Michele on 30 Mar 2024
Thank you for your feedback. We do apologize for the inconvenience during your stay. The closures were unavoidable and for the safety of our guests. Please come visit with us again!

10/10 Excellent

Tawny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for the price and wonderful for a family with children.
Stayed 3 nights in Mar 2024
Response from Michele on 30 Mar 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. Please come visit us again soon!

8/10 Good

Verity

Stayed 4 nights in Mar 2024
Response from Michele on 22 Apr 2024
Thank you for your feedback. We hope you will visit us again soon.

10/10 Excellent

Stevan

Stayed 2 nights in Mar 2024
Response from Michele on 30 Mar 2024
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. Please visit us again soon!

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Went during off season (March). The resort is beautiful. Staff and rooms were great. It would have been nice if they had some sort of cafe. I believe they accommodate that during the peak season. Highly reccomend!
Stayed 1 night in Mar 2024
Response from Michele on 29 Mar 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. Please visit us again soon!

2/10 Terrible

Jenny

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Michele on 26 Mar 2024
We do apologize that your stay was not what you had expected. We hope you will give us another chance to make a better impression.

8/10 Good

Nikki

Stayed 1 night in Mar 2024
Response from Michele on 26 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Please come see us again soon!

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We were only there one night. When we first got to the room we noticed that the trashcan under the sink had not been emptied. Had a bunch of trash in it. Other than that, the room was fine. Bed mattress was ok. Front desk person and staff at inside pool were good. I didn’t really appreciate the “selling” experience at check- in. If I was interested in a timeshare or such, I would have asked. Other than my son getting his IPod stolen by cleaning staff at checkout, I thought the facility was fairly safe for the family.
Stayed 1 night in Mar 2024
Response from Michele on 26 Mar 2024
Thank you for your feedback. We are glad you were able to get your son's property returned to you. We are in the process of revising housekeeping standards to ensure better guest satisfaction in the future. We hope you will stay with us again in the future.

6/10 Okay

Elijah

Travelled with family and small children
Property was great just unfortunate that they were doing the floors in the arcade and that was not explained put in email to let guest know. Other than that great time
Stayed 1 night in Mar 2024
Response from Michele on 24 Mar 2024
We are glad you enjoyed your stay with us. Thank you for your feedback. Please visit us again soon!

6/10 Okay

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly….albeit to sell us a timeshare. Mai. Facility's seemed very nice. However, once we got to our room though clean, it is very tired and used. Because it is both a hotel and timeshare not sure if the rooms are the responsibility of hotel or individual owners. This trip was all adults. Room maybe be perfect if you have a lot of children running around
Stayed 1 night in Feb 2024
Response from Michele on 23 Mar 2024
Thank you for your honest feedback. We do apologize that your stay wasn't a 5-star stay. We hope you will give us another chance to serve you.

10/10 Excellent

Tyrone D

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family enjoyed it. Didnt get to try everything because some stuff wasnt open but overall a great time. We will be returning
Stayed 1 night in Mar 2024
Response from Michele on 18 Mar 2024
Thank you for your feedback. We are please to hear that you enjoyed your stay. We hope you will visit with us again soon!

10/10 Excellent

Janina

Liked: Amenities
We had a great time!
Stayed 1 night in Mar 2024
Response from Michele on 18 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay. Please visit us again soon!

6/10 Okay

Athena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at Beachwood Resort for a relaxing weekend with the kids. After looking at pictures online, we were excited about the indoor waterpark with 2 slides water basketball hoops, and the arcade. However, after we arrived, we learned that the big green water slide was permanently closed and looked like it had been for a very long time. There were no water basketball hoops either, so the pictures online are very misleading. The water park area is old and very rusty. The indoor pool water is VERY cold and the kids did not enjoy it. The arcade was closed the entire time we were there, which was such a bummer for the kids! There are not a lot of walking paths along the resort, so we had to walk in the road to get to the tennis courts and basketball courts. The resort is a little dated, however, we still made the best out of the circumstances, and enjoyed our time together! I would not go back unless the water is heated.
Stayed 2 nights in Mar 2024
Response from Michele on 18 Mar 2024
Thank you for your feedback. We do apologize that your stay wasn't what you had expected. We hope you will give us another chance in the future.

8/10 Good

Mark, Aston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. The only issue was the onslaught of pressure tactics to get me to attend a sales presentation. Not very professional.
Stayed 3 nights in Mar 2024
Response from Michele on 10 Mar 2024
Thank you for your feedback. We hope you will visit us again soon!

10/10 Excellent

Frank

Stayed 1 night in Mar 2024
Response from Michele on 30 Mar 2024
We are pleased to hear that you enjoyed your stay with us. Please come see us again soon. Thank you for your feedback.

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Michele on 12 Mar 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Good

Nichole

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had some nice amenities, pool is not a water park but had a slide and lazy river and a hottub. The extra areas are outdated the cabins are outdated but still really nice. They dont offer breakfast and there isnt good food options right close but within a 10min drive. Beach is about a 5-10 min drive as well. Overall a really nice place to stay and staff were great.
Stayed 6 nights in Mar 2024
Response from Michele on 10 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

NIGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Heather W. on 9 Mar 2024
Thank you for staying with us, we look forward to seeing you again!

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience.
Stayed 1 night in Feb 2024
Response from Michele on 27 Feb 2024
Thank you for your feedback! We hope to see you again soon.

10/10 Excellent

Arthur

Welcoming staff, nice setting, good facilities
Stayed 1 night in Feb 2024
Response from Michele on 25 Feb 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Come back soon!

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
A lot of construction by our room so views were not good. We had to pay for a facility fee of $30 some dollars for pool and amenities that we never used.
Stayed 1 night in Feb 2024
Response from Michele on 23 Feb 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Feb 2024
Response from Michele on 23 Feb 2024
We are glad you enjoyed your stay with us. We hope you will visit again soon!

10/10 Excellent

Kimberley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were huge, indoor water park was nice.
Stayed 1 night in Feb 2024
Response from Michele on 19 Feb 2024
We appreciate your feedback! Thank you for staying with us.

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Better then last time
Stayed 1 night in Feb 2024
Response from Michele on 18 Feb 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michele on 18 Feb 2024
Thank you for your response! We look forward to seeing you again soon!

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Great room and the wildlife kept me on my toes. Beautiful property, I did not get to use the amenities but they look great.
Stayed 3 nights in Feb 2024
Response from Michele on 16 Feb 2024
We are so glad you enjoyed your stay with us. Please come back anytime!