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Reviews of Fiji Hideaway Resort and Spa

3.5 out of 5
Fiji Hideaway Resort and Spa
Queens Road, Coral Coast, Sigatoka, Nadroga, Korolevu, Nadroga-Navosa

Reviews

8.0

Very good

Rating 10 - Excellent. 270 out of 760 reviews" "
Rating 8 - Good. 302 out of 760 reviews" "
Rating 6 - Okay. 107 out of 760 reviews" "
Rating 4 - Poor. 44 out of 760 reviews" "
Rating 2 - Terrible. 37 out of 760 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hardeep Kaur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very terrible stay. My first room was dirty and smelly and then I upgraded a room and there was mouse and lizard in the room. When I complained nobody help me and change my room. I was suiting from 6am to 11:30am in the lobby area. Night staff said our manager will talk to u in the morning and front desk give me excuse every hour that manager is in the meeting. She didn’t come out and talk to me. Then I leave the hotel because I was so stressed and tired and find other hotel. They didn’t refund me and didn’t try to contact me even I send email to them and called them. My stay was there for 2 weeks and I paid almost 2000 dollars.
Stayed 15 nights in Apr 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Love view from Bura. Clear and warm ocean. Very friendly, helpful and accommodating staff. Don't like. Distance from airport. Outdated accommodation and facility.
Stayed 7 nights in Apr 2024

4/10 Poor

Ajay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no where to go around the property
Stayed 1 night in Jan 2024

6/10 Okay

jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs maintenance, pool broke down, food was average. People are great and snorkling off beach is good.
Stayed 5 nights in May 2024
Response from Team Hideaway on 13 May 2024
Thank you for bringing your concerns to our attention. We value your feedback, and we sincerely apologize for any inconvenience you’ve experienced. Our dedicated team is actively reviewing your concerns

8/10 Good

Logan Ten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Team Hideaway on 13 May 2024
BulaThanks you for choosing Fiji Hideaway Resort & Spa for your Holidays Destination.Hope to see you again in near futureVinaka

10/10 Excellent

sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Just a few little baby lizards in the room but so far was really good!
Stayed 1 night in May 2024
Response from Team Hideaway on 13 May 2024
BulaThanks you for choosing Fiji Hideaway Resort & Spa for your holiday DestinationHope to see you again in near future Vinaka

8/10 Good

ROger Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there twice before like more than 10 years ago. Nothing has changed, very friendly staff. Accomodation ok. Breakfast good, lunch ok, dinner terrible. I have no idea if they employ a chef or an apprentice. It is still a long way from Nadi airport on a very dangerous Queens Road that has been slightly repaired
Stayed 7 nights in Apr 2024
Response from Team Hideaway on 13 May 2024
BulaThank you for bringing your concerns to our attention. We value your feedback, and we sincerely apologize for any inconvenience you’ve experienced. Our dedicated team is actively reviewing your concerns Vinaka

6/10 Okay

Leyla

Travelled with family
Liked: Cleanliness, staff & service
Great beach with lots of marine life. Good hotel if you're looking for somewhere to remove yourself from technology as there is no internet connection in the rooms and no tv. Some other guests were saying that their rooms had bed bugs.
Stayed 7 nights in Apr 2024
Response from Team Hideaway on 13 May 2024
BulaThank you for bringing your concerns to our attention. We value your feedback, and we sincerely apologize for any inconvenience you’ve experienced. Our dedicated team is actively reviewing your concerns Vinaka

10/10 Excellent

Craig

Travelled with partner
Liked: Staff & service, amenities
You get what you pay for, so keeping that in mind. The star rating is relevant however the staff are 6 star in my books. Without a doubt the staff are amazing and very interactive. Absolute paradise right on beach front. We had one of the best relaxing holidays ever staying at the Hideaway and we are bring more of the family back next time.
Stayed 7 nights in Apr 2024
Response from Team Hideaway on 13 May 2024
BulaThanks you for choosing Fiji Hideaway Resort & Spa for your holiday DestinationHope to see you again in near future Vinaka

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 10 nights in Apr 2024
Response from Team Hideaway on 13 May 2024
BulaThanks you for choosing Fiji Hideaway Resort & Spa for your holiday DestinationHope to see you again in near future Vinaka

10/10 Excellent

Abhilekh

Liked: Staff & service, property conditions & facilities
The USP of the property is staff, they really make you feel at home. Rooms are really spacious and have basic amenities but no toothbrush or water is provided. The pool is clean and overlooking the sea. Saw a wonderful rainbow over the sea on the day of checkout! Overall a great stay and hope to be back again!
Stayed 7 nights in Apr 2024
Response from Team Hideaway on 13 May 2024
BulaThanks you for choosing Fiji Hideaway Resort & Spa for your holiday DestinationHope to see you again in near future Vinaka

8/10 Good

William

Travelled with partner
Liked: Staff & service
The staff was fantastic and had the Fijian hospitality to the max.If wasn't for them, the place would suffer. Did find that the maintenance of certain areas needed T.L.C. All in all it is a beautiful and very family orientated Resort and we would go back there again.
Stayed 3 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Thanks for staying with us and hope to see you again

8/10 Good

Christopher

Travelled with partner
Liked: Staff & service, amenities
It's a quite old property, but for the price very nice. Stuff is very friendly. I loved it there.
Stayed 2 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
thanks for staying with us

10/10 Excellent

Robert Teariki William

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Thanks you for staying with us

10/10 Excellent

Evans

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vito the bar tender deserves 1000 stars.Great service.
Stayed 3 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Noted with thanks

10/10 Excellent

Dinesh Bhai

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Price is high compared to the room conditions. Needs to be total upgrade.staff is very cooperative and humble. Rest is good.Check in and out was very quick.Everyone was nice to all customers.
Stayed 1 night in Apr 2024
Response from Team Hideaway on 1 May 2024
Noted with thanks

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is lovely, the beach is right on the doorstep. The rooms are spacious and the staff are wonderful. I was apprehensive before I left because of the reviews, but I was pleasantly surprised at every turn. Very well worth the money.
Stayed 5 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Thanks your for staying with us and hope to see you again in near future

8/10 Good

Satish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room by sea . Good views.
Stayed 5 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Thanks you for staying with us

10/10 Excellent

Sanjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and services
Stayed 2 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
noted with thanks

10/10 Excellent

Tendai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hospitality - you can easily develop friendships with the staff that could last a life time! Wonderful location near service stations and towns, convenient parking, excellent choice of food and beverages. The only thing stopping it being perfect is the very limited wifi network.
Stayed 3 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Noted with thanks

4/10 Poor

Shilpa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Team Hideaway on 1 May 2024
noted with thanks

4/10 Poor

Jenine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a second visit to this resort. the ocean front burres were beautiful however we arrived late at night with no water in the room ! Finally fixed after lunch ! The room has stunning views and great snorkeling out front. The resort pool area is run down and needs retiling and proper cleaning especially with a bunch of Aussie 16 year old footballers staying. and taking over the pool. The food was terrible very limited and not good quality. Ended up with Fiji Belly the last night from dinner not pleasant when travelling home. The spa was fab and enjoyed massages and facial. The staff were kind and very helpful which made our trip there good so cant thank them enough for their helpful concerns. Overall location and rooms are a stand out but poor food quality and resort maintenance needs to be addressed.
Stayed 5 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
have noted

4/10 Poor

Sabreen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Have stayed few times now and used to be our favourite place for holiday. Property has not been maintained after covid. We asked for milk in room it came 2 hours later. Shower was leaking all night, air con was too filthy to use. Powerpoint had electrical shot, fan only worked at one speed. No internet or TV in rooms. Only positive was the restaurant staff were very good.
Stayed 1 night in Apr 2024
Response from Team Hideaway on 1 May 2024
noted with thanks

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and peaceful resort in a beautiful setting on the Coral Coast with superb staff and outstanding value for money.
Stayed 1 night in Apr 2024
Response from Team Hideaway on 17 Apr 2024
Thanks' for choosing Fiji Hideaway Resort & spaHope to see you again in near futureVinaka

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Thanks you for staying with us

10/10 Excellent

zhongwei

Stayed 2 nights in Apr 2024
Response from Team Hideaway on 1 May 2024
Thanks you for staying with us

10/10 Excellent

Ellyana

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 2 nights in Mar 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & SpaThanks you for staying with us and looking forward to see you again in the future VinakaTeam Hideaway

6/10 Okay

Nathalie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Mar 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

8/10 Good

Crystal

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Lovely staff. Lots of free activities ran through the day and evenings that were always lots of fun for both adults and kids, Thankyou for having us
Stayed 5 nights in Mar 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks you for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

6/10 Okay

David Ian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Firstly most staff were amazing. Secondly the food from the kitchen was at 5 star price and we sent back 6 meals that were inedible. 2 meals and 2 starters were up to restaurant standard. Breakfast buffet was not enough to call a buffet. There was a lack of entertainment and equality of what is done for different guests, very poor form. Everywhere you look there was maintainance required, even down to toilet doors you cant close. Others complained of bare hot electrical wires hangingout of the wall but they wouldnt put people in the renivated units, it was accept what is given. Activities you cant do need removing from the website. Get the Suva Express for $10 instead of a $100 transfer. Could have been great but management needs to spend money. Not bad but many are better
Stayed 15 nights in Feb 2024
Response from Team Hideaway on 17 Apr 2024
Thank you for bringing your concerns to our attention. We value your feedback, and we sincerely apologize for any inconvenience you’ve experienced. Our dedicated team is actively reviewing your concerns

8/10 Good

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 2 nights in Feb 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 3 time at fiji hideaway. Hope to come back many more times! Best place!!!!
Stayed 7 nights in Jan 2024

10/10 Excellent

jungae

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 1 night in Jan 2024

8/10 Good

viliti

Travelled with family and small children
Liked: Staff & service, amenities
Beach bures are spacious
Stayed 2 nights in Jan 2024

6/10 Okay

VARSHA V

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

jungae

Stayed 3 nights in Jan 2024

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday with 2 kids - we stayed a week and we all absolutely loved this resort, from the warm welcome with smiles, bula and a refreshing tropical juice, till we reluctantly left to go back home, accompanied by a roll of traditional drums and lovely staff members waving goodbye at the car. The staff are amazing, kind , helpful and made us feel special . The location is great, right on a coral beach with plenty of snorkelling and kayak opportunities ( equipment is available at no cost) . Sunsets are awesome and picture perfect. There are lots of activities to keep you entertained and help make new friends. I loved the aqua gym and the sun dance at 12, they made me feel part of a lovely community. The swimming pool is gorgeous and the slide is fun ( very fast though !) . The food is ok and the Japanese restaurant is fantastic. Breakfast is abundant and varied. The Bure have everything you need and are set in a luscious and well kept tropical garden. We visited other resorts for the day and found them very impersonal , fancy but not authentic, and were happy to go back to our Hideaway where we felt we were really in Fiji. We will definitely visit this resort again! Vinaka !
Stayed 7 nights in Jan 2024

6/10 Okay

Mohammed, Nadi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in good condition. Location is very good. Pool is good. Food is not up to resort standard. Upgrade to digital and fast pace world is recommended
Stayed 1 night in Jan 2024

10/10 Excellent

Balsundaram

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Sunita, Manukau

Travelled with family
Liked: Amenities
Everything was good. We enjoyed every bit of our stay. Happy hour activities are good and keeping environment lively thanks team Hideway for lovely hospitality
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark Bruce, Grovedale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of activities. Very good food. Beautiful surrounds.
Stayed 8 nights in Dec 2023

8/10 Good

Mark

Liked: Staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Farhad

Stayed 2 nights in Dec 2023

2/10 Terrible

Rakesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The surroundings are immense sand sea trees breeze beautiful our disappointment rooms are run down sinks are dirty vanity bench way low we asked for soaps towels never reached our room till check out fan broken down called for repairs no show ceiling fan soiled linen way past due date dirty linen front office staff lost the BULA smile food no good not recommending to anyone
Stayed 2 nights in Dec 2023

10/10 Excellent

Vaitele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Namal

Travelled with family and small children
Liked: Cleanliness, staff & service
Its is great location and sea bath in the evenings is a great fun. clam and clean place. However, not happy with the food menu and choices. Even the breakfasts was not that great. no much activities are planned by the hotel.
Stayed 2 nights in Dec 2023

2/10 Terrible

Shylee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To say this resort is tired and rundown is an understatement. It’s clear that no money has been spent on it post Covid. We stayed in a Beachfront Bure and it wasn’t like the photos. We had mould in the shower and housekeeping barely cleaned the room. Our toddlers feet were constantly black. No towels in the room upon check in and after calling to request some it took a long time for them to arrive (hours) and when they did, they didn’t supply any for our children. Wifi only in the main area which does not reach the rooms. It was unfortunate that Cyclone Mal went through during our stay. We were ill informed and strangely staff boarded up the vacant rooms but wouldn’t board up our windows even though we had two children under two & were beachfront. The outdoor bath was unusable due to the dirt and debris from the cyclone and nobody cleaned it up. The resort lost power and their generator malfunctioned. Each staff member would tell us a different story. After 17 hours of no power, no room phone, flat mobiles, no shower, stifling hot Bure and two cranky babies who couldn’t sleep, we moved resorts so we could get some comfort and air conditioning. The arrangement was that the Hideaway would pay for our two nights accommodation at the alternate resort but we needed to pay upfront and then go through Expedia to recoup the funds….the hideaway have retracted their word now that we are back home & told Expedia they would only refund two unused nights at their resort.
Stayed 8 nights in Nov 2023

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet the staff were excellent and the beachfront villa was terrific
Stayed 6 nights in Nov 2023

10/10 Excellent

Jenny

Liked: Amenities
none
Stayed 2 nights in Dec 2023

8/10 Good

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023