Kowloon Hotel Guide. Hotels in Kowloon Tong, Kowloon, Hong Kong SAR

"We recently stayed at the Kowloon Shangri-la and had a mixed experience. The location is absolutely fantastic, right in the heart of the city with easy access to major attractions, restaurants, and public transportation. It's perfect for anyone looking to explore the city. The food at the hotel's restaurant was another highlight. Unfortunately we only got to try the breakfast buffet but I must say, it offered a wide variety of delicious options, with fresh ingredients and excellent presentation. Loved the fact that it had a menu catering to people from all over the world. However, the service left much to be desired. The staff seemed to absolutely lack courteousness, hospitality and friendliness. There was absolutely no smile on their faces and the entire experience seemed very transactional with both the front office and the F&B staff. During check-in, there was a long wait, and the front desk staff appeared overwhelmed. The only 2 teams that were really helpful and made our stay worth remembering was the housekeeping and the concierge. The concierge and bell desk especially were extremely efficient and eager to assist. Huge thanks to Dante from the bell desk. Another disappointment was the size of the swimming pool. Never in my life have I come across a 5 star property with a swimming pool the size of a puddle. Overall, the hotel has a lot of potential, but the management needs to address the service issues and facilities to truly provide a great stay for its guests."

"Cheap and good!"

"Lovely convenient 1 night stay lots of things to look and and do around the hotel. Would have liked more character interaction at the buffet breakfast but other than that we loved it. "

"First time stay and me and my family loved this hotel. Room was large and spacious with amenities. Safe area and connected to large mall with many dining options. Check in was efficient and check out was easy on the robot. We will make sure to visit again."

"We felt comfortable and enjoyed their clean & tidy room#1606 during our stay plus much convenient location in traffic issue !"

"We had a great time staying here with my sister in laws and my daughter. They all appreciated the rooms of course especially the cleanliness and privacy we had. They enjoyed the unlimited breakfast and the free shuttle from the airport. Staffs are polite and respectful. "

"The location is perfect , close to train station and tram. Views are excellent . But rooms are shabby and the area is not touristy at all. Breakfast was a good buffet "

"Friendly and professional staff. Great location."

"Location is very good, we checked in on 1st June 2024, which is my daughter's birthday, hotel gave us a free upgrade, and a gift, a pleasant surprise."