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Reviews of Verdant Hill Hotel Kuala Lumpur

4 out of 5
Verdant Hill Hotel Kuala Lumpur
No 6, Changkat Raja Chulan, Kuala Lumpur

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1006 reviews" "
Rating 8 - Good. 351 out of 1006 reviews" "
Rating 6 - Okay. 97 out of 1006 reviews" "
Rating 4 - Poor. 21 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ASHRAF, Mississauga

Travelled with family
Nice hotel decent staff but the food served in the breakfast doesn’t suits middle eastern Thanks for the duty manger morning shift Anis
Stayed 2 nights in May 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 11 nights in May 2024

8/10 Good

Robina

Liked: Cleanliness, staff & service
Location is very convenient.
Stayed 3 nights in May 2024

10/10 Excellent

Christopher, Bunyola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Luong, Mississauga

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pro: Location is ok 10 minutes walk to Jalen Alo street. BF is good. Room has plenty of space. Con: this hotel is needs lots of renovation and repairs. The faucets in the bathroom make so much noise due to the water pressure, it woke up every one when we used water at night. The bathroom door squeeks very bad every time we open it and close.one of the elevator does not work for floor #9 that is the floor we stayed. THIS IS THE WORST: The towels are so old they should be replaced 5 years ago, and from white to almost yellow, and they smell so bad same as the pillow cases and the bed sheets. I don't think they even changed the bed sheets after the previous guests left.We travel a lot but have never experienced one like this. The carpet is also old. I will not come back to this hotel and don't recommend it to anyone. This is not a 4 star hotel.
Stayed 3 nights in May 2024

4/10 Poor

Srinivas Praveen

Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Bukit Bintang and Changkat. Lots of dining options outside. Good pool bar and great staff there. Breakfast was always very very busy.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. We were there just 1 night, but found it very comfortable, the staff very helpful and polite. They even provided us with a free packed breakfast because our flight left prior to breakfast bar open. Will definitely stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel, in a super location. Very few loungers at the pool which was a shame and anoisy neighbour. Otherwise a great stay
Stayed 3 nights in Feb 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was great, very close to a number of bars and good restaurants. The welcome could have been friendler and the carpets were rather shabby; the lobby was smart but elsewhere could do with a coat of paint. Facilities in the room were good. We didn’t like the breakfast, but we found a good bakery very close.
Stayed 3 nights in Apr 2024

10/10 Excellent

Koy

Stayed 2 nights in Apr 2024

10/10 Excellent

DIANE LOUISE

Travelled with family
Great stay . But room needs more storage
Stayed 20 nights in Mar 2024

10/10 Excellent

robert

Travelled with partner
Value for money, cleanliness, great manager, comfy bed, incredible breakfast, good shower, good location, great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Seema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to the market and street food. Great staff, clean hotel, very good breakfast and easily accessible by grab and taxi to get around the city.
Stayed 4 nights in Apr 2024

10/10 Excellent

Guna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location for all tourist places.
Stayed 3 nights in Apr 2024

8/10 Good

Matthew, ST PETERSBURG

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place convenient to everything.
Stayed 3 nights in Mar 2024

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, amenities
Breakfast hygiene is unpleasant. There are only two employees to clear the tables for all the guests and they can't do too many things logically. There should be at least one more person. The food is served in very poor hygiene conditions. We saw people grabbing food with their hands, children licking the spoon from the honey dish...this is very serious. We notified the staff and they changed it, but if we didn't see it, what would have happened? The tongs for serving food are really dirty, you can't grip them and you can serve the fruit with a spoon full of cake, mayonnaise or anything else. only some foods are covered.
Stayed 4 nights in Mar 2024

10/10 Excellent

Somesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, good breakfast spread and pretty good connection to the city centre
Stayed 3 nights in Mar 2024

8/10 Good

Nicola

Stayed 7 nights in Mar 2024

10/10 Excellent

Emiliano

Stayed 4 nights in Mar 2024

6/10 Okay

Kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy on the floor when other guests open or close their doors. Breakfast room is to small.
Stayed 3 nights in Feb 2024

6/10 Okay

Quo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would not rate is as a 4 star hotel, it’s more like 3 star.
Stayed 1 night in Mar 2024

10/10 Excellent

Quraisyidin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Easy to get around from the location
Stayed 2 nights in Mar 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roger, Matfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large room. Comfortable bed. Great pool area, and very reasonably priced poolside bar. Great choice of foods at breakfast. Hotel is very close to a range of lively bars and restaurants. Rooms could do with a lick of paint.
Stayed 3 nights in Feb 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

8/10 Good

Kent Ping Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Close to.shops. Good service. Hotel a bit dated.
Stayed 5 nights in Feb 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to walk to both Karon and Kata beaches. Large comfortable room with walk in shower
Stayed 3 nights in Feb 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is everything for this hotel. Technically it's in Bukit Ceylon but it's sat right at the end of the main street that runs through Bukit Bintang which contains hundreds of restaurants and bars. There are grocery stores and other shops nearby. Entering the hotel you'll find a very pleasant lobby area but once through that you'll find dated decor, worn carpeting and tired rooms. Lifts creak and groan as they trundle upward, they do not give a sense of safety. Rooms have a firm double bed and a good shower but they are noisy and some residents pay no heed to the no smoking rule. Items of furniture can be filthy and the rooms are desperately in need of a make-over. Breakfast is a bizarre concoction of average to poor quality food. You'll get a great deal if staying at this hotel and it will include breakfast so if location is everything to you then this is a reasonable choice. If you need a little more sophistication then this is not the right choice for you. Describing itself as 4 star, you'll find it more akin to a 2 star hotel. Verdant Hill hotel desperately needs a full refit.
Stayed 7 nights in Feb 2024

2/10 Terrible

Evelyn

Stayed 2 nights in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in KL
Great hotel right in the heart of everything. Walkable to lots of restaurants and bars. Very helpful staff Pool was lovely Lots of choice at breakfast Only negatives hence 4* not 5 would be nowhere to shower/change after 12pm checkout except the pool area and if you looked closely the hotel is a little tired in places. But that wouldn't stop me going back as good value and the positives outweighed the negatives
Stayed 2 nights in Feb 2024

8/10 Good

shashikant

Liked: Cleanliness
Stayed 4 nights in Feb 2024

8/10 Good

Choo Yang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provided us excellent service for 4 days in KL. We had a great time in this hotel and you would not be disappointed with their considerable service.
Stayed 3 nights in Jan 2024

4/10 Poor

Deddy Alexander

Travelled with partner
Disliked: Staff & service
Unprofessional staff, noisy room, and limited dining
Stayed 2 nights in Jan 2024

10/10 Excellent

REUBEN DEVADASON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel bien situé pour visiter KualaLumpur, grand choix pour le petit déjeuner, piscine agréable. Nous avons été à pied jusqu'au Tour Petronas, Tour KL, Chinatown, ... A quelques pas de plusieurs restaurants, la fameuse street foods. Bref, nous reviendrons à cet hôtel sans hésiter.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Terence

Travelled with group
Ok ok
Location.
Stayed 1 night in Jan 2024

8/10 Good

Isidora

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Breakfast had a lot of options. Comfortable beds
Stayed 2 nights in Jan 2024

8/10 Good

Amoldeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very close to restaurant and shopping centre
Stayed 1 night in Jan 2024

8/10 Good

Joshni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Thi Quynh nhu, VANCOUVER

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We glad we booked this hotel very easy to walk every where - staffs super friendly - they all have big smile when they see you - breakfast not many option but nice and fresh - Pool small but enough to seat relax enjoy after long walk day Room very small for 2 peoples Shower be super careful hot water super hot Will come back soon
Stayed 3 nights in Jan 2024

8/10 Good

karen

Stayed 5 nights in Dec 2023

10/10 Excellent

Alan

Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You won’t find a better location for exploring KL than the Verdant Hills. Staff are uniformly friendly and helpful, the rooms are quiet and clean, the beds comfortable with good linens, and the breakfast buffet which is included in the price is one of the best I’ve seen. Throw in a gym and an infinity pool and what’s not to like?
Stayed 2 nights in Dec 2023

10/10 Excellent

Xiaonan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location to those enjoy Asian food
Stayed 3 nights in Dec 2023