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Reviews of Kayhanbey Otel

Kayhanbey Otel
Güvercinada Street, 19, Hacifeyzullah District, Kusadasi, Aydin

Reviews

6.2
Rating 10 - Excellent. 21 out of 99 reviews" "
Rating 8 - Good. 21 out of 99 reviews" "
Rating 6 - Okay. 16 out of 99 reviews" "
Rating 4 - Poor. 20 out of 99 reviews" "
Rating 2 - Terrible. 21 out of 99 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Stayed 2 nights in Sep 2023

8/10 Good

Nurten

Stayed 1 night in Aug 2023

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, beautiful sea view. We enjoyed our stay!
Stayed 4 nights in Aug 2023

4/10 Poor

Lorraine

Disliked: Cleanliness, staff & service, property conditions & facilities
Bit disappointing
Could be a lovely hotel if a little money invested in it. Good sized rooms, comfy clean beds,fridge and kettle in room,but no tea,coffee etc. Small balcony but fantastic view, really beautiful. Staff really lovely and helpful,just seemed to be very few available. Breakfast not great. Plenty of continental style but any cooked food appeared to be in short supply and sitting quite a while. We were with friends and thankfully we are not big complainers so more inclined to see the funny side of things. We were there for 3 nights and on our last morning there was quite a big crowd of young people for breakfast which ended up at 8.15am being no cooked food at all, very little bread, which they eventually replenished, no cutlery, no cups for tea, had to use glasses, then no tea, water ran out, by which time were really laughing. BUT we actually did have lovely few days. Wouldn't recommend unless they had a good refurb. Pool advertised but really bad condition. Water almost black looked like it hadn't been used or cleaned in years. Surrounding pool area really neglected.
Stayed 3 nights in Oct 2022
Response from KAYHANBEY HOTEL on 5 Nov 2022
thank you

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here - it's my first choice to view when visiting the city. Great value for money and location
Stayed 1 night in Sep 2022
Response from KAYHANBEY HOTEL on 17 Oct 2022
WE ARE SATISFIED TO WELCOME YOU AT OUR HOTEL

2/10 Terrible

Maureen

Stayed 2 nights in Jun 2022

2/10 Terrible

Asli

Stayed 1 night in Apr 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, room comfort
The hotel is very central and has great sea views, staff very friendly and helpful, breakfast a good Turkish one. Would stay again. 👍
Stayed 1 night in Oct 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, friendly Staff ideal location
Hotel nicely located - friendly staff especially the person who helped parked the car and the receptionists - very disappointed that although brochure indicated there would be a kettle, that was missing as we enjoy having early morning coffee and coffee drinks at other times - car park somewhat inadequate but typical of parking facilities at seafront hotels in Kusadasi - behaviour of some other guests, especially some of coach party left much to be desired when they slammed doors at 3.00 AM
Stayed 13 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The hotel is very central and good housekeeping. The pool was small but lovely and clean, however the toilet belonging to the pool was filthy and no toilet paper, soap, or way of washing your hands. The rooms were spacious and nice view from the balcony. The breakfast was just bread, olives, hard boiled eggs not really worth going down for. Overall I would stay here again because of it being so central and the staff were vey nice and the price was very reasonable.
Stayed 10 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No room service during nigth even for a bottle of water
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from Hotel Kayhanbey on 19 Jun 2019
Thank you for feedback.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Jun 2018

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Davut

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Sahip

Stayed 1 night in Dec 2023

10/10 Excellent

Levent

Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

NEZAKET

Stayed 1 night in Sep 2023

2/10 Terrible

Atalay Tolga

Stayed 1 night in Sep 2023

8/10 Good

fulya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temizlik ve kahvaltı başarılıydı.Otelin kendi otoparkı var ama yoğunluk vardı.Otelin önünde yer bulduk.Herhangi bir pormlem olmadı. Konumu merkezi. Odalar temiz ve büyüktü.
Stayed 1 night in Sep 2023

2/10 Terrible

Mehdi

Stayed 1 night in Sep 2023

6/10 Okay

Neziha

Travelled with family
L emplacement trés bien avec la vue sur la mer et les bâteaux. L' acceuil pas sympa. Et le prix de la chambre c'est à la tête des clients.
Stayed 3 nights in Aug 2023

4/10 Poor

Dominic

Stayed 1 night in Aug 2023

2/10 Terrible

Zeynep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Şikayet
Hiç memnun kalmadık, tavsiye etmiyorum. Ben feribota yakın olduğu için tercih ettim fazla bir beklentim yoktu zaten ancak kahvaltıyı erken hazırlayabileceklerini, bunun için not alacaklarını söylemelerine rağmen sabah bunun mümkün olmadığını ilettiler ve hatalarını telafi etmek için hiç bir çaba göstermediler. Personeller arası iletişimsizlik var ve bu da müşteri memnuniyetsizliğine sebep oluyor. Aynı şekilde akşam aracımızı otel otoparkında bırakabileceğimizi söyleyip sabah bunu kabul etmediler. Temizlik kötüydü. Personeller yetkin değil ve mecburen çalışıyormuş gibilerde. Tek otel orası kalsa bile tercih etmemelisiniz.
Stayed 1 night in Aug 2023

2/10 Terrible

Taner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Husne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
L’hôtel est sale, le petit déjeuner est foireux, les chambres de ne sont pas nettoyé, les chambres sont très sales. La piscine est sur le toit et tout le monde peut vous voir les voisins, il n’y a aucune intimité. Les chambres sont très mal isolées, je n’ai pas pu dormir à cause du voisin qui mettait sa télé à fond et personne lui a dit de baisser le son malgré que je l’ai dis à la réception. Malgré le prix que j’ai payé cela ne vaut pas du tout le coup, fuyez. Si vous venez pour dormir seulement même pour cela je vous le déconseille. L’eau de la douche malgré que ce soit mit à fond n’étais pas chaude. Le seul point positif c’est l’emplacement mais vraiment ça ne vaut pas le coup.
Stayed 4 nights in Aug 2023

2/10 Terrible

Melek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreckig! Aussen Hui innen Pfui
Die tägliche Zimmerreinigung wurde trotz mehrfacher bitte einfach nicht durchgeführt. Insgesamt ist es sehr dreckig und dass hat nichts mit dem Zustand des Hotels oder der Möbel zu tun. Beschwerden werden einfach still ignoriert. Man erhält werden eine Abhilfe, noch eine adäquate Antwort. An 5 Tagen vor Ort wurde mein Zimmer nur 2 mal gereinigt und dies nur mit mehrfacher Aufforderung. Frische Handtücher,Müllentsorgung oder auch Klopapiernachschub kann man hier vergessen. Das einzige was gut war ist tatsächlich dass Frühstück. Insgesamt wird nicht viel Wert auf Hygiene oder Sauberkeit gelegt. Nie wieder!
Stayed 5 nights in Aug 2023

2/10 Terrible

Arif, London

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schmutziges Hotel.
Stayed 4 nights in Aug 2023

4/10 Poor

freidoun

Stayed 4 nights in Jul 2023

6/10 Okay

Serkan

Liked: Cleanliness, property conditions & facilities, room comfort
Nötür.
Odalarda su ısıtıcı mevcut olmasına rağmen bardak yok, yada ikram için sallama çay yada kahve yok.
Stayed 1 night in Feb 2023

10/10 Excellent

Erdinc

Stayed 1 night in Jan 2023

10/10 Excellent

Vittore

Stayed 3 nights in Sep 2022
Response from KAYHANBEY HOTEL on 17 Oct 2022
THANK YOU :)

10/10 Excellent

Mesut

Stayed 2 nights in Sep 2022
Response from KAYHANBEY HOTEL on 17 Oct 2022
THANK YOU :)

4/10 Poor

Selçuk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kokmuş bir kahvaltı herhalde 1 haftadır dolaptan çıkarıp çıkarıp aynı seyleri veriyorlar
Stayed 1 night in Sep 2022
Response from KAYHANBEY HOTEL on 17 Oct 2022
DİKKATE ALDIK TEŞEKKÜRLER

2/10 Terrible

osman bülent

Stayed 2 nights in Aug 2022
Response from KAYHANBEY HOTEL on 17 Oct 2022
Değerlendirmeniz için teşekkür ederiz.

8/10 Good

Hüseyin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from KAYHANBEY HOTEL on 17 Oct 2022
TEŞEKKÜRLER :)

8/10 Good

Gökhan

Stayed 3 nights in Aug 2022

4/10 Poor

Eren

Stayed 2 nights in Aug 2022

2/10 Terrible

Semsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jag bokade ett rum med havsutsikt men fick istället ett rum där balkongen bara var 1,5 m från den andra byggnaden. På grund av detta fick man bara solen på balkongen i 15 minuter så byggnaden blockerade utsikten. Hissen fungerade inte. Luftkonditionering fungerade men det blåste bara varm luft. Toaletten var inte så fräscht och dörren var smutsig. Poolen (som dem lockar sina gäster med fina bilderna på sin sida och annons) var ur funktion. Enligt annonsen skulle vi även ha vattenkokare och kylskåp i rummet men det fick vi inte. Det enda som var bra var frukosten som de erbjöd på hotellet.
Stayed 2 nights in Jul 2022

6/10 Okay

Erol

Disliked: Cleanliness, staff & service, room comfort
YAZIK EDİYORLAR OTELE SAHİPLERİ
otelin Konumu son derece güzel ancak otel çok eskimiş durumda otelin kökten bir bakımdan geçmesi ZORUNLU otelde sanırım 5-6 çalışan var çarşaflar eski ve rengi değişmiş sanırım pikeler hiç değişmiyor. restoran masa örtüleri üzerlerinde reçel lekeleri olmasına rağmen 2 gün kahvaltı yapıtım değişmemişti ve sağa sola kaymış örtüler düzeltilmedi bile .restoran mekanında pencerelerin önü sanırım bir aylık tozu ile duruyordu . odamız deniz manzaralı köşe oda ama mini bar yoktugece boyu ısınmış su içmek durumunda kaldım. otel terası uzunca bir süredir işlevselsiz bu denli manzaralı bir yer KOCAMAN bir KAYHANBEY tabelası için kullanılmakta oysa akşamları bir bar hizmeti verilebilecek acık ve seyirli bir alan olarak kullanılabilecek bir mekan sonuç olarak evet yine giderim bu otele manzarası için ancak birşeyler değiştikten sonra
Stayed 2 nights in Jul 2022

4/10 Poor

Jakob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under al kritik!
Hotellet var desværre under al kritik. Poolen, som var en af grundene til st valgte hotellet, var lukket. På de syv dage vi boede der, var der rengøring én gang, og vi måtte selv ned og bede om mere toiletpapir. Morgenmaden var ikke børnevenlig på nogen måder, og der var kun vand, the og kaffe at drikke. Den ene dag ristede brødristeren ikke, den næste dag gik der ild i brødet, dagen efter virkede kaffemaskinen ikke, hvorfor vi spiste morgenmad ude i 5 af 7 dage. Da jeg gjorde opmærksom på fejl og mangler i receptionen og i særdeleshed den manglende pool, trak de blot på skuldrene. Det eneste der fungere var manden der parkerede vores og alle andres biler, HAN vmbirde være i receptionen, så ville det hotel du gerne langt bedre. Vi fik det billigt, men det var simpelthen FOR usselt - desværre!
Stayed 7 nights in Jul 2022

8/10 Good

Emrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
memnunum
gayet fiyatına göre yeterli seviye bir hoteldi
Stayed 1 night in Jul 2022

2/10 Terrible

Serhat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool ist nicht gefüllt, defekt. Zimmer war sehr alt und dunkel. Rezeption war einer sehr unfreundlich rest sehr freundlich. Kein Kühlschrank im Zimmer.
Stayed 3 nights in Jul 2022

2/10 Terrible

Mehmet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok berbat bir hotel
Stayed 1 night in Jul 2022

4/10 Poor

Ercan

Stayed 1 night in Jul 2022

10/10 Excellent

Reha

Stayed 1 night in Jul 2022