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Reviews of Radisson Blu Hotel, Kuwait

4.5 out of 5
Radisson Blu Hotel, Kuwait
Al Bida'a Road, Al Ta'awn Street, PO Box 26199, Salwa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 162 reviews" "
Rating 8 - Good. 49 out of 162 reviews" "
Rating 6 - Okay. 9 out of 162 reviews" "
Rating 4 - Poor. 0 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hesham

Stayed 2 nights in Apr 2024

10/10 Excellent

mashari, Sabah Alsalem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel and fast services
Stayed 2 nights in Jan 2024
Response from Philippe Pellaud, General Manager on 9 Jan 2024
Dear Mashari, thank you very much for this kind review. we are glad you enjoyed our facilities and fast service. we look forward to your next visit.Best regards,

8/10 Good

Carl

Stayed 3 nights in Dec 2023

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality and services.
Excellent hospitality and services. Very considerate staff and management. Loved the stay so much. It was my birthday and it was very generous of the hotel management to give me a delicious cake for this occasion. Me and my wife had wonderful time. Not our first time to stay and will defiantly come back again. Thank you Radisson Blu of Kuwait for all your efforts.
Stayed 1 night in Dec 2023
Response from Philippe Pellaud, General Manager on 11 Dec 2023
Dear Ammar, Happy Birthday! We are glad you had a wonderful time celebrating at the Radisson Blu Kuwait. The entire team looks forward to welcoming you back.

6/10 Okay

Anfal

Travelled with family
Liked: Cleanliness, staff & service
ما انصح
بشكل عام اوكي عادي بس الغرف اجمل من السويت وكنا حاجزين سويت وغرفه فرق الغرفه اجمل التكيف تعبان بالسويت الرسبشن مو تمام دايخين وفوضى عارمه
Stayed 1 night in Sep 2023
Response from Philippe Pellaud on 18 Sept 2023
ضيفتنا العزيزة الأنسة أنفال المحترمةشكرا على وقتك لكتابة التعليق وتقييم الخدمات لدينا.نأسف بشأن تجربتك الأخيرة معنا ولقد تم إخطار رئيس القسم المختص للمعاينة والمعالجة .نحن بانتظارك في المستقبل القريب وتجربة أفضل.شكرا المدير العامفيليب بيللو

6/10 Okay

Hamad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
An experience that will not be repeated
It does not rise to the category of 5 stars .. 4 stars only .. The location of the room is very bad .. in front of the elevator was very noisy
Stayed 2 nights in May 2023
Response from Philippe Pellaud, General Manager on 28 May 2023
Dear guest,Thank you for taking the time to review your stay with us. Your feedback is extremely important to us.I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize for the inconvenience. During your stay, please feel free to reach out to our staff in case of any concern. Our team will be happy to assist as best we can. I hope that we will have another opportunity to welcome you back and show you we can make it right.With best regards,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

David, LITTLE FALLS

Liked: Staff & service, amenities, property conditions & facilities
The facilities were amazing and had several options for relaxing, working, fitness, and playing. The restaurants and the Starbucks were convenient and the Korean BBQ was delicious. The staff was very attentive and arranged my local travel. Would definitely stay there again.
Stayed 1 night in Apr 2023
Response from Philippe Pellaud, General Manager on 29 Apr 2023
Dear David, we are glad you enjoyed your time with us from the different facilities to the restaurants, coffee shop, service and transport provided throughout your stay. We look forward to welcoming you back. Warm regards, Philippe Pellaud, General Manager

6/10 Okay

AHMAD

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has VIP access , when im arrive to hotel and request upgrade they told me you are not member in our hotel , we cant offer upgrade and since im Gold , they suppose to upgrade me. My room was leeking from the ceiling in the middle of the night and they change my room at 3 Am to others
Response from Philippe Pellaud, General Manager on 22 Feb 2023
Dear Ahmad,Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us.I was disappointed to read that on this occasion we did not entirely meet your expectations. We do recognise your status as Expedia Gold member – any upgrade can be requested through Expedia’s booking website. The hotel offers a separate loyalty program, the Radisson Rewards that allows you to gain points during your stay.I would like to apologize for the issue with the room. I can assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right.With best regards,Philippe Pellaud, General Manager

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed in the hotel the staff is so friendly and helpful and the room service was very fast , the room clean and the size of the room is big
Stayed 1 night in Nov 2022
Response from Philippe Pellaud, General Manager on 13 Nov 2022
Dear Maryam,Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Best regards,Philippe Pellaud, General Manager

10/10 Excellent

Deardra

Stayed 3 nights in Sep 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

Sulaiman

Liked: Cleanliness, staff & service, room comfort
Very good
Overall very good stay with a few drawbacks with the suite: - Nice scenery with large windows surrounding the suite, but windows very dirty and need to be cleaned. - The in-room entertainment system needs an upgrade. Old analog connections and cannot use personal devices to connect wirelessly (i.e. WiFi or Bluetooth). - No bathrobes, needed to be ordered them in.
Stayed 2 nights in Sep 2021
Response from radissonblukuwait on 20 Sept 2021
Dear Sulaiman, We're glad to know you had a good stay. Thank you very much for taking the time to share your feedback and suggestions. I'll be sure to discuss your comments with the team. We look forward to welcoming you back soon! Best regards, Philippe Pellaud General Manager

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 1 night in Jun 2021
Response from radissonblukuwait on 19 Sept 2021
Dear Ali, thank you very much for taking the time to share your feedback. I am really happy to hear you had a good stay and we hope to welcome you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from radissonblukuwait on 19 Sept 2021
Dear Ahmad, thank you for sharing your feedback. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

2/10 Terrible

Iman

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from radissonblukuwait on 27 Jun 2021
Dear Iman, Thanks for taking the time to share your feedback. It’s really disappointing to hear that whilst we strive to offer our guests the very best service; on this occasion, something went wrong. I can only apologize for your experience and assure you this is not the usual standard here. I hope we get the chance to show you this in the future. Kind regards, Philippe Pellaud General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jun 2021
Response from radissonblukuwait on 22 Jun 2021
Dear guest, Thank you very much for sharing your feedback. We're glad to know you had a good stay. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

tarek

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from radissonblukuwait on 15 Jun 2021
Dear Tarek, thank you for sharing your feedback. It means a lot to us. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Fatemah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from radissonblukuwait on 6 Jun 2021
Dear Fatemah, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Philippe Pellaud General Manager

10/10 Excellent

ali

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from radissonblukuwait on 6 Jun 2021
Dear Ali, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Philippe Pellaud General Manager

6/10 Okay

Verified traveller

Stayed 2 nights in May 2021
Response from radissonblukuwait on 6 Jun 2021
Dear Guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Philippe Pellaud General Manager

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Second time we came and it was just as heavenly as the first. It's really worth it! Our little spot of paradise in Kuwait.
Stayed 1 night in Apr 2021
Response from radissonblukuwait on 11 Apr 2021
Dear Oliver, Thank you for your kind feedback and your repeated visit. I am really glad to know you've enjoyed your stay with us so much. We hope to welcome you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service, very nice rooms
Stayed 1 night in Mar 2021
Response from radissonblukuwait on 14 Mar 2021
Dear Guest, Thank you very much for sharing your kind feedback. I am very happy to hear that you enjoyed your stay so much. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2021
Response from radissonblukuwait on 14 Mar 2021
Dear Guest, Thank you for sharing your feedback. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic relaxing weekend getaway from work. Thanks!
Stayed 1 night in Jan 2021
Response from radissonblukuwait on 24 Jan 2021
Dear Guest, Thank you for sharing the feedback on your recent stay. I am really happy to hear that you had enjoyed your weekend getaway so much. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from radissonblukuwait on 12 Jan 2021
Dear Nawaf, Thank you very much for sharing your feedback. I am glad to hear you've had a good stay and we hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
All perfect, apart for the executive lounge... it's not worth it. There were never any snacks when we went, drinks gone, and coffee machine never working. It was a shame because all the rest was tip top. The restaurants are excellent! Went to three of them and we were not disappointed!
Stayed 3 nights in Dec 2020
Response from radissonblukuwait on 27 Dec 2020
Dear Oliver, Thank you very much for sharing your feedback. I am really sorry to hear that you were not happy with our Executive Lounge. I assure you this is not our standard here and I will personally share your feedback with relevant managers to make sure that it doesn't happen again. We hope to get a chance to welcome you back again soon to show you we can make it right. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Stayed 1 night in Sep 2020
Response from radissonblukuwait on 19 Sept 2020
Dear Abdullah, Thank you very much for sharing your kind feedback. I am really glad to hear you've had such a good stay. We're looking forward to welcoming you back again soon. Sincrely, Philippe Pellaud General Manager

10/10 Excellent

Tariqbadry, Kuwait

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing wooooooooooooooooooooooooooooooooooow
Stayed 1 night in Aug 2020
Response from radissonblukuwait on 22 Aug 2020
Dear Tariq, Thank you very much for sharing your amazing feedback. We're really glad to hear you've had a good stay and we hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

mariam

Stayed 1 night in Jun 2020
Response from radissonblukuwait on 7 Jul 2020
Dear Mariam, Thanks for your feedback. I am glad to hear that you've had a good stay. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Lu, Egypt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Definitely worth staying. Friendly, clean, etc.
Stayed 5 nights in Feb 2020
Response from radissonblukuwait on 27 Feb 2020
Dear Lu, Thank you very much for sharing your feedback. I am glad to hear you've had such a good stay with us. We hope to welcome you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kuwait Home
Comfortable, great Wifi and helpful staff. Stayed a month and will return anytime I am in Kuwait.
Stayed 13 nights in Jan 2020
Response from radissonblukuwait on 22 Feb 2020
Dear Guest, Thank you very much for sharing your feedback. I am really glad to hear you've had such a good stay. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

6/10 Okay

Abdulwahab, Saudi Arabia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Like breakfast Don’t like noisy customers in rooms Rude Reception Staff Expedia when reserved my 2 rooms mentioned Child means up to 17 years Radisson one staff tried to make trouble instead upgrade me as golden member saying I do not care about Expedia child means up to 5 years Please do some thing for gold members we are treated badly Expedia ???
Stayed 6 nights in Jan 2020
Response from radissonblukuwait on 9 Jan 2020
Dear Abdulwahab, thank you very much for sharing your feedback. I am really sorry to hear that you've experienced issues with the staff during your stay. I assure you that this is not our usual standard here and I will definitely share your feedback with the relevant managers and look into the issue. We hope we will get a chance to welcome you back again for a better stay. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Mohammed, Dhahran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the best Chinese restaurant in the middle east
Stayed 1 night in Dec 2019
Response from radissonblukuwait on 26 Dec 2019
Dear Mohammed, Thank you for sharing your kind feedback. I am glad to hear you've had a good stay and that you enjoyed dining at Peacock Chinese Restaurant. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Excellent facility. Attentive staff. Amazing extras. Beautiful memories.
Stayed 2 nights in Nov 2019
Response from radissonblukuwait on 19 Nov 2019
Dear Guest, Thank you for sharing your feedback. I am glad to hear you've had such a good stay full of beautiful memories. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

Nour

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from radissonblukuwait on 30 Oct 2019
Dear Nour, Thank you for sharing your feedback. We are glad to know you had a good stay. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Ashley, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Radisson for four nights. It was exquisit! I needed a relaxing break from work and that was exactly what I got. My wife and I stayed at the Radisson together and didn't have to leave the hotel at all. We have both visited Kuwait before, so didn't feel the need to go out shopping or site-seeking, but if thats what you like, it is conveniently located. For us, everything that we needed was available on the hotel's property. There are several restraunts available, a Starbucks, as well as "The Shack" near the pools and children's play area. I ordered a hamburger and french fries while we were lounging at the pool and the meal was divine. I definitely recommend having the breakfast included in your stay. There is a wide variaty of food options available and the staff is very friendly. The room service menu is also delicious and robust. I recommend "The sampler" if you enjoy Lebanese-style food and "The movie night" if you'd like an amazing burger and steak fries. All of the hotel staff the we interacted with were very friendly and accommodating. Upon arrival, I intended on watching American football on the television via my laptop, but forgot my HDMI cable. I phoned the front desk and they brought an HDMI cable up to me right away. The rooms were clean and tidy and the service staff was very kind when we requested additional bottles of water and tea packets. All-in-all the Radisson Blu was lovely. I will definitely be staying there again given the opportunity.
Stayed 4 nights in Oct 2019
Response from RadissonBluKuwait on 29 Oct 2019
Dear Ashley, Thank you very much for sharing such a wonderful feedback. I am pleased to read that you enjoyed your stay so much and that we had a chance to become your home away from home. Reviews like yours make all our efforts worthwhile and we are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms but needs work on the outside
Very nice hotel. Rooms are great and the bed is comfortable. It’s located right by the beach but beach access is not easy. The outdoor pool area is looking a little tired for this standard of hotel and it really needs an update to the loungers and tiled areas. The late checkout facility is really good. Also managed an early check in which was very useful
Stayed 2 nights in Sep 2019
Response from Dominic on 21 Sept 2019
Dear David, We appreciate you taking the time to share your valuable feedback. It means a lot to us. We have taken note of the suggested improvements. On behalf of the entire team at the Radisson Blu Hotel Kuwait, we would like to thank you for staying with us and we look forward to your future visits. Dominic

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is perfect.. The lobby was quiet and smell nice .. The staff were very friendly and helpful .. The room was clean ( junior suit ). The pools space were good.. The room ( junior suit ) furniture was little bit old. The view !!! :( no room view.. bad view.. its should be the most beautiful view as the hotel overlooks the sea. The restaurant ( albustan ) was expensive for lunch for per person . No variety options for breakfast in dining room.
Stayed 1 night in Aug 2019
Response from RadissonBluKuwait on 5 Aug 2019
Dear Guest, Thank you very much for sharing your feedback. I'm thrilled to hear you enjoyed your stay with us. It means a lot to the team and I to know our hard works pays off! We have rooms that overlooks the sea, please feel free to ask about it on your next stay. Also please note the price of Al Bustan buffet is inline with the other 5 star hotels in Kuwait. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

yaqoub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from PhilippePellaud on 23 Jul 2019
Dear Yaqoub, Thank you very much for sharing your feedback. We are glad to hear you had a good stay and hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in all means. Great location, very clean, large rooms, excellent breakfast, helpful staff.
Stayed 3 nights in Jun 2019
Response from Shajit on 9 Jul 2019
We appreciate you taking the time to share your positive feedback. It means a lot to us. We are pleased to hear that you enjoyed your time with us. Thank you for your appreciation about our service, staff and facilities. I will pass on the comments to the team and their managers. On behalf of the entire team at the Radisson Blu Hotel Kuwait, we would like to thank you for staying with us and we look forward to your future visits.

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from radissonblukuwait on 7 May 2019
Dear guest, Thank you very much for your feedback. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ve clean, pool, family friendly -ve slow check in and out
Stayed 1 night in Apr 2019
Response from Radissonblu.Kuwait on 28 Apr 2019
Dear Guest, Thanks for taking the time to share your feedback. I'm sorry to hear you had a bad experience with the front desk. I assure you I will discuss your feedback with the team. We Hope to see you soon again. Sincerely, Philippe Pellaud General Manager

8/10 Good

BoAbdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good from location to food and facilities but i have comments about the room it self: 1- The sink was small or not deep enough . (See photo) 2- The mirror is located in the wrong place, it is where the writing table is and you can not dry your hair properly. (See photo) 3- The wooden floor is not proper, there is gap between them. (See photo)
Stayed 5 nights in Apr 2019
Response from PhilippePellaud on 14 Apr 2019
Dear Abdulla, Thank you very much for sharing your feedback. I am glad to hear you enjoyed your stay with us. I appreciate your feedback on the room condition and I will definitely share it with the team here and look at how to make it right. We hope to see you again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from radissonblukuwait on 31 Mar 2019
Dear Guest, Thank you for sharing your feedback. We hope to see you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radisson march 2019
Nice hotel, great food and better facilities.
Stayed 1 night in Mar 2019
Response from PhilippePellaud on 14 Mar 2019
Dear Matthew, thanks for sharing your feedback. I am really glad to hear you had such a good stay. We are looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

10/10 Excellent

Sally-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the executive floor
Excellent hotel. Amazing breakfasts and friendly staff. Good location for restaurants if you fancy eating outside the hotel. Executive floor is recommended
Stayed 4 nights in Mar 2019
Response from PhilippePellaud on 14 Mar 2019
Dear Sally Anne, thank you for sharing your recent experience with Radisson Blu. I am really glad to hear you enjoyed the breakfast and I really appreciate your kind feedback about the staff. It means a lot to us. We're looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It has everything and it is very good but the staff are not that good.
Stayed 5 nights in Feb 2019
Response from radissonblukuwait on 3 Mar 2019
Dear Guest, Thank you very much for sharing your kind comments. I am really glad to hear you had a good stay with us. I am disappointed to hear you felt let down by the staff and I assure you that I will personally address the issue you mentioned. I hope we will get a chance to see you again soon. Sincerely, Philippe Pellaud General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and Supportive and available staff all the time.
Stayed 3 nights in Feb 2019
Response from radissonblukuwait on 17 Feb 2019
Dear guest, thanks for sharing, we really love your feedback. It's important to know that you had such a good stay. We're looking forward to welcoming you back again soon. Sincerely, Philippe Pellaud General Manager