Outdoor pool, pool loungers

Reviews of Hipotels La Geria

4 out of 5
Hipotels La Geria
Calle Jupiter, 5, Puerto del Carmen, Tías, Lanzarote

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 669 reviews" "
Rating 8 - Good. 223 out of 669 reviews" "
Rating 6 - Okay. 41 out of 669 reviews" "
Rating 4 - Poor. 8 out of 669 reviews" "
Rating 2 - Terrible. 1 out of 669 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Breakfast was ok. Could of been warmer.
Stayed 7 nights in Apr 2024
Response from Hipotels La Geria**** on 29 Apr 2024
Dear Denise, we would like to thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. Your comments will be shared with all of our staff! We are glad to know you had a pleasant stay with us in general, and we hope to welcome you back in your next visit to the island.Kind regards, Reception

8/10 Good

Sandra, Brentwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, clean surroundings attentive staff
Stayed 5 nights in Mar 2024
Response from Hipotels La Geria**** on 1 Apr 2024
Dear Sandra, we would like to thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had a pleasant stay with us in general, and we hope to be able to welcome you in your next visit to the island.Your comments will be shared with our entire staff.Kind regards, Reception

8/10 Good

Claire

Stayed 9 nights in Mar 2024
Response from Hipotels La Geria**** on 19 Apr 2024
Dear Claire, firstly we would like to thankyou for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know that in general you had a pleasant stay with us, we hope to welcome you again in your next visit to the island! Kind regards, Reception

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and welcoming. Rooms are nice, bathrooms could do with being done up. Bar area especially is bright and airy. Staff friendly and efficient.
Stayed 3 nights in Mar 2024
Response from Hipotels La Geria**** on 24 Mar 2024
Dear Dawn, firstly we would like to thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had a pleasant stay with us in general! We also look forward to welcoming you in your next visit to the island.Kind regards, Reception

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay here. From check in to checkout, the whole experience is top notch! Looking forward to our next visit.
Stayed 8 nights in Feb 2024
Response from Hipotels La Geria**** on 14 Mar 2024
Dear David, firstly we would like to thank you for choosing once again our Hipotels La Geria**** for your stay in Lanzarote. We are very glad you had a pleasant stay with us, and we do hope to have the pleasure to welcome you again in your next visit to Lanzarote and keep meeting your expectations. Very kind regards, Reception

6/10 Okay

Liam

Stayed 7 nights in Feb 2024
Response from Hipotels La Geria**** on 21 Mar 2024
Dear LiamThank you for taking the time to complete our survey. We are sorry for not having met your expectations, although we are left with doubts due to the low score, without any indication from you.We assure that any criticism about our service is a motivation for us and helps us to review, improve, adapt and solve any incident. Furthermore, your comments and ratings are essential to continue improving our services and standard quality. If you would like to share any specific comments with us, you would be totally welcome.We hope to have the opportunity to host you during your next stay in Lanzarote and meet your expectations. Please feel free to contact us directly and we will be happy to assist you if you have any questions or concerns.Thank you for trusting Hipotels La Geria****!

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter sun stay!
Lovely hotel with excellent customer service and friendly staff. Food a little repetitive and could be hotter but always found something we liked. Been told major refurbishment being done May to August. Will look forward to seeing the results next January (our 8th visit!)
Stayed 10 nights in Jan 2024
Response from Hipotels La Geria**** on 3 Feb 2024
Dear HazelFrom the whole Hipotels La Geria team, we would like to express our gratitude for choosing our hotel as your destination and for sharing your holiday experience in our Hipotels La Geria****Moreover, thank you for highlighting the attentive and exceptional treatment of our hotel staff. They all go out of their way to fulfill the wishes of our guests and contribute to a pleasant holiday, just as our chefs, who put a lot of effort in the selection and the quality of the gastronomic offer and your suggestions will be shared with the chef immediately and the flaws will be checked and improved as soon as possible.Lastly, we are glad that you liked our resort with all of its facilities. We hope we can welcome you soon in our Hipotels La Geria to provide you with another fabulous week.Best regards, Hipotels La Geria Team****

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel that I've ever stayed in.
Fantastic hotel and staff. Will be returning.
Stayed 7 nights in Jan 2024
Response from Hipotels La Geria**** on 3 Feb 2024
Dear JohnIt is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back!Best Regards,Hipotels La Geria Team****

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely holiday
Yet another enjoyable stay at La Geria.
Stayed 10 nights in Jan 2024
Response from Hipotels La Geria**** on 21 Jan 2024
Dear LeonardIt is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back!Best Regards,Hipotels La Geria Team****

10/10 Excellent

Tomas

Stayed 5 nights in Jan 2024
Response from Hipotels La Geria**** on 21 Jan 2024
Dear TomasThank you so much for this optimum valuation! We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back!Best Regards,Hipotels La Geria Team****

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hipotels La Geria**** on 21 Jan 2024
Dear LeeFrom the whole Hipotels La Geria team, we would like to express our gratitude for choosing our hotel as your destination and for sharing your holiday experience in our Hipotels La Geria with us.Thank you for highlighting the attentive and exceptional treatment of our hotel staff. They all go out of their way to fulfill the wishes of our guests and contribute to a pleasant holiday.Lastly, we are glad that you liked our resort with all of its facilities. We hope we can welcome you soon in our Hipotels La Geria to provide you with another fabulous week.Best regards, Hipotels La Geria Team****

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Hipotels La Geria**** on 12 Jan 2024
Dear AnonymousThank you for choosing Hipotels La Geria for your recent holiday and for taking a few minutes to let us know what you thought.We are sorry to read that your experience was not satisfactory and we would like to apologise for this. It may be even a big help for us to know more details about your experience so it could give us the chance to make things better. Thank you in advance for any information!In conclusion, we hope that Hipotels La Geria will be your reference hotel when you visit Lanzarote again and we take this opportunity to wish you a successful 2024

6/10 Okay

Thomas G

Stayed 7 nights in Dec 2023
Response from Hipotels La Geria**** on 12 Jan 2024
Dear ThomasThank you for choosing Hipotels La Geria for your recent holiday and for taking a few minutes to let us know what you thought.We are sorry to read that your experience was not satisfactory and we would like to apologise for this. It may be even a big help for us to know more details about your experience so it could give us the chance to make things better. Thank you in advance for any information!In conclusion, we hope that Hipotels La Geria will be your reference hotel when you visit Lanzarote again and we take this opportunity to wish you a successful 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hipotels La Geria**** on 12 Jan 2024
Dear AndreIt is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back!Best Regards,Hipotels La Geria Team****

10/10 Excellent

ALLAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, nice location
Stayed 7 nights in Nov 2023
Response from Hipotels La Geria**** on 28 Nov 2023
Dear Allan, firstly we would like to thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had a pleasant stay with un in general, and we hope to welcome you back again in your next visit to the island. Kind regards, reception

2/10 Terrible

Michael

Travelled with partner
Disliked: Staff & service
This property is only a 3star
Stayed 3 nights in Nov 2023
Response from Hipotels La Geria on 14 Nov 2023
Dear Michael;Thank you very much first of all for your recent stay at Hipotels La Geria and for wanting to share your comments.We deeply regret that your perception of our establishment is so low and that at this time we no longer have the opportunity to make your stay more pleasant.We would appreciate knowing which aspects have not lived up to your expectations in order to work on them and improve.Thanks again for your time.Yours sincerely;Antonio IborraDuty Manager Hipotels La Geria

10/10 Excellent

Samantha

Stayed 4 nights in Oct 2023
Response from Hipotels La Geria**** on 2 Nov 2023
Dear Samantham firstly we would like to thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote. We are very happy to know you had a pleasant stay with us in general, and we are looking forward to welcome you back in your next visit to the island and continue meeting all your expectations. Very kind regards, Reception

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 7 nights in Oct 2023
Response from Hipotels La Geria**** on 28 Oct 2023
Dear Shawn, firstly we would like to thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had a pleasant stay with us in general, and we look forward to welcome you again in your next visit to the island. Kind regards, reception

10/10 Excellent

ROBERT

Stayed 1 night in Oct 2023
Response from Hipotels La Geria**** on 22 Oct 2023
Dear Robert, firstly we would like to thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote and your trust in us. We are very happy to know you had a pleasant stay with us! er look forward to welcoming you again in your next visit to the island and continue meeting you expectations. Kind regards, Reception

10/10 Excellent

Colum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Reception on 16 Oct 2023
Dear Colum, firstly we would like to thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote.We are very glad to know you had a pleasnt stay with us in general and we look forwards to hosting you again in your next visit to the island.Kind regards,

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and good food
Stayed 5 nights in Oct 2023
Response from Reception on 14 Oct 2023
Dear Josh, firstly we would like to thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote, as well as your kind words! We are glad to know you had a pleasant stay with us in general and we hope to welcome you back soon and continue to meet all your expectations!Kind regards, Reception

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beds, excellent rooms. Quiet, friendly, safe, great breakfast, food, entertainment and great, helpful and friendly staff. It's one of the nicest places I have ever stayed at. I loved the rooms and the sea view. 10/10 from me.
Stayed 8 nights in Sep 2023
Response from Hipotels La Geria**** on 9 Oct 2023
Dear AndrewIt is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back!Best Regards,Hipotels La Geria Team****

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I was here on my own and the staff were lovely. To get a bus is very easy and not to far.
Stayed 5 nights in Sep 2023
Response from Hipotels La Geria****Reception Team on 1 Oct 2023
Dear Linda,It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back!Best Regards,Hipotels La Geria****

8/10 Good

Simon

Stayed 3 nights in Sep 2023
Response from Reception on 12 Sept 2023
Dear Simon, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote and your trust in us. We are glado you had a pleasant stay with us, although we are sorry it may not have been perfect. Still, we hope to welcome you back in your next visit and get to fully meet your expectations.Kind regards, reception

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel would certainly visit again
Stayed 1 night in Sep 2023
Response from Reception on 4 Sept 2023
Dear galmpton, first of all we would like to thank you for choosing Hipotels La Geria **** for your stay in Lanzarote, as well as for your kind words! We are very happy to hear that you had a pleasant stay with us, and we look forward to welcoming you again on your next visit to the island. We hope you had a safe flight back home! Regards, Reception

8/10 Good

Connor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surroundings
Stayed 8 nights in Aug 2023
Response from Reception on 30 Aug 2023
Dear Connor, thank you for having chosen Hipotels La Geria**** for your stay in Lanzarote. We are glad that in general you had a pleasant stay with us, although we are sorry it might not have been 100% perfect. Still, we hope to receive again in the future if you decide to give Lanzarote another visit, and fully meet your expectations.Kind regards, reception

10/10 Excellent

Emma

Stayed 7 nights in Aug 2023
Response from Reception on 25 Aug 2023
Dear Emma, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote! We are glad to know you had a pleasant stay with us and we look forward to welcoming you again in the future. Please do not hesitate to contact us directly in case you have any further questions or concerns.Kind regards!Reception

8/10 Good

HEEREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff.. the room decor needs a refresh but it’s not too bad as you only need it for sleeping.. I booked two rooms for my family and had issues with the AC… it was either very loud, or not working efficiently. I’d recommend this place as the beach is literally on the door step, and nearby shops help you to get the basics.. If you’re a keen cyclist there are also local bike rental shops and plenty of dedicated cycle lanes.. Overall a decent hotel with great facilities for the family
Stayed 4 nights in Jul 2023
Response from Hipotels La Geria**** on 29 Jul 2023
Dear HeerenFrom the whole Hipotels La Geria team, we would like to express our gratitude for choosing our hotel as your destination and for sharing your holiday experience in our Hipotels La Geria with us.Moreover, thank you for highlighting the attentive and exceptional treatment of our hotel staff. They all go out of their way to fulfill the wishes of our guests and contribute to a pleasant holiday, just as our chefs, who put a lot of effort in the selection and the quality of the gastronomic offer. Lastly, we are glad that you liked our resort with all of its facilities. We hope we can welcome you soon in our Hipotels La Geria to provide you with another fabulous week.Best regards, Hipotels La Geria Team

6/10 Okay

Elke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Nice hotel lovely pool area. The food was poor.
Stayed 4 nights in Jul 2023
Response from Reception on 17 Jul 2023
Dear Elke, thank you for choosing Hipotels La Geria**** for your holidays in Lanzarote. We hope you had a pleasant stay with us, although we are sorry it was not entirely perfect. Your comments and rating will be shared with all our staff. Still, we look forwards to hosting you again sometime and getting to fully meet all your expectations.Kind regards, Hipotels La Geria****

10/10 Excellent

Elaine

Stayed 2 nights in Jun 2023
Response from Reception on 23 Jun 2023
Dear Elaine, thank you for choosing Hipotels La Geria**** for your holidays in Lanzarote. We are happy to know that in general you have been pleased with your stay with us. We hope to welcome you again sometime. Kind regards for our team!

10/10 Excellent

Sharon

Stayed 2 nights in Jun 2023
Response from Recepción on 8 Jul 2023
Buenos días Sharon, Thank you very much for your time and reservation in Hipotels La Geria****. We are very please to read that your holidays has been amazing here by us !We wish you a really nice summer, andwe hope to see you very soon by us.Best regards !!!

8/10 Good

Christophe

Stayed 9 nights in Jun 2023
Response from Recepción on 18 Jun 2023
Bonjour Christophe,Tout d'abord, nous tenons à vous remercier pour le temps que vous nous avez consacré et pour votre avis sur notre service et notre hôtel, le Hipotels la Geria ****. Nous sommes très reconnaissants que votre séjour à l'hôtel ait été agréable. En ce qui concerne les détails à améliorer, nous ferons un effort particulier pour vous offrir un service 5/5.Nous vous souhaitons un bon été et espérons vous revoir très bientôt !David Silas

10/10 Excellent

Leonard

Stayed 7 nights in May 2023
Response from Hipotels La Geria**** on 6 Jun 2023
Dear LeonardThank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Hipotels La Geria!All The Best,

8/10 Good

Alberto

Stayed 2 nights in May 2023
Response from Hipotels La Geria**** on 5 Jun 2023
Estimado AlbertoGracias por tomarse el tiempo para completar nuestra encuesta y por su confianza al compartir sus comentarios con nosotros. Nos alegra saber que está satisfecho y que disfrutó de su estadía con nosotros en general. Sus comentarios y calificaciones son esenciales para continuar mejorando nuestro servicio y estándares de calidad y se han compartido con los departamentos correspondientes para que puedan ser atendidos.Esperamos recibirle en su próxima estancia en Lanzarote y seguir cumpliendo con sus expectativas. No dude en ponerse en contacto con nosotros directamente y estaremos encantados de ayudarle si tiene alguna pregunta o inquietud.¡Gracias por confiar en Hipotels La Geria****!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular, Daniel the bar manager, Asu daytime bar manager. Mino and the silver haired lady on reception.
Stayed 10 nights in May 2023
Response from Hipotels La Geria**** on 5 Jun 2023
Dear MattthewThank you for taking the time to complete our survey and for your trust in sharing your feedback with us. We are glad to know that you are satisfied and enjoyed your stay with us in general. Your comments and ratings are essential to continue improving our service and quality standards and have been shared with the relevant departments so that they can be addressed. We hope to host you on your next stay in Lanzarote and continue meeting your expectations. Please feel free to contact us directly and we will be happy to assist you if you have any questions or concerns.Thank you for trusting in Hipotels La Geria****!

10/10 Excellent

Martynas

Stayed 4 nights in May 2023
Response from Hipotels La Geria**** on 5 Jun 2023
Dear MartynasThank you for taking the time to complete our survey and for your trust in sharing your feedback with us. We are glad to know that you are satisfied and enjoyed your stay with us in general. Your comments and ratings are essential to continue improving our service and quality standards and have been shared with the relevant departments so that they can be addressed. We hope to host you on your next stay in Lanzarote and continue meeting your expectations. Please feel free to contact us directly and we will be happy to assist you if you have any questions or concerns.Thank you for trusting in Hipotels La Geria****!

10/10 Excellent

Susan

Stayed 1 night in May 2023
Response from Hipotels La Geria**** on 5 Jun 2023
Dear SusanThank you so much for share with us your perfect experience!!Your comments and ratings are essential to continue improving our service and quality standards and have been shared with the relevant departments so that they can be addressed. We hope to host you on your next stay in Lanzarote and continue meeting your expectations. Please feel free to contact us directly and we will be happy to assist you if you have any questions or concerns.Thank you for trusting in Hipotels La Geria****!

10/10 Excellent

Hannah

Stayed 4 nights in May 2023
Response from Hipotels La Geria**** on 5 Jun 2023
Dear HannahIt is a big pleasure for us to receive your perfect voting! We are glad to know that you enjoyed your stay with us in general. Your comments and ratings are essential to continue improving our service and quality standards and have been shared with the relevant departments so that they can be addressed. We hope to host you on your next stay in Lanzarote and continue meeting your expectations. Please feel free to contact us directly and we will be happy to assist you if you have any questions or concerns.Thank you for trusting in Hipotels La Geria****!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great position
Very nice hotel.... staff were very good, polite etc, and nothing was too much trouble. Hotel was very modern, and extremely clean, credit to the staff... We stayed B&B, breakfast was exellent with plenty choice. Room again was really nice, beds comfortable.. To be fair we have stayed in Hiphotels before, Mallorca... this hotel was on par with their high standards we experienced in the past. So in short, great hotel... I would go back without a doubt..
Stayed 4 nights in May 2023
Response from Recepción on 17 May 2023
Dear Alan, First of all we would like to thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. Also for your kind words. We are very glad to know you had a pleasant stay with us, and we hope to host you again and continue meeting your expectations.Kind regards,ReceptionHipotels La Geria****

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Hipotels La Geria**** on 11 May 2023
Dear AnnaIt fills us with joy to receive your positive and motivating score! We will pass your vote on to our entire staff: thank you again!And it will be a great honor to receive you again soon here at Hipotels La Geria****Thank you for your trust in Hipotels

8/10 Good

Ana

Liked: Cleanliness, staff & service
Great stay
The hotel and pool area are lovely and the staff were brilliant! Always happy to help with anything. We had breakfast incl. Which was amazing! Lots of choice and always fresh. The only negatives we had was the air conditioning in the room which wasn’t working well at all and considering the weather it was pretty warm. Also cracked tiles on the balcony floor. The rooms definitely need a little refurb.
Stayed 5 nights in Apr 2023
Response from Recepción on 8 May 2023
Dear Ana, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had an overall pleasant stay with us, although we are sorry it was not perfect. Your rating and comments will be shared with our staff. We hope to welcome you again sometime soon. Kind regards, Reception

8/10 Good

Geoffrey

Stayed 4 nights in Apr 2023
Response from Recepción on 8 May 2023
Dear Geoffrey, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We hope you had an overall pleasant stay with us. Your rating will be shared with our staff. We hope to welcome you again sometime soon. Kind regards, Reception

10/10 Excellent

G

Stayed 1 night in May 2023
Response from Recepción on 8 May 2023
Dear G, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had an overall pleasant stay with us. Your rating will be shared with our staff. We hope to welcome you again sometime soon. Kind regards, Reception

10/10 Excellent

alan

Stayed 1 night in May 2023
Response from Recepción on 8 May 2023
Dear Alan, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had an overall pleasant stay with us. Your rating will be shared with our staff. We hope to welcome you again sometime soon. Kind regards, Reception

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Hipotels La Geria**** on 21 May 2023
Estimada ClaraMuchísimas gracias por tomarse el tiempo para compartir sus impresiones aqui con nosotros. Estamos muy contentos de saber que estuvo satisfecho con su estancia, gracias por la puntuación tan positiva. Esperamos poder hospedarles nuevamente y continuar cumplir sus altas expectativas. No dude en ponerse en contacto con nosotros directamente y será un placer ayudarle si tiene alguna pregunta o inquietud.¡Gracias por elegir Hipotels La Geria!

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel in great position near to beach. Good food,lovely staff. Refurbished rooms with walk in showers excellent. Good bus service into busier Puerto del Carmen . Also bus to Cota Tequise.
Stayed 14 nights in Apr 2023
Response from Recepción on 4 May 2023
Dear Jan, thank you for choosing Hipotels La Geria**** for your stay in the island, as well as for your kind comments, which will be shared with all our staff. We are happy to hear you had a pleasant stay with us, and we do hope to see you again sometime soon. Kind regards, Reception

8/10 Good

Charlotte Louisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend at this hotel, would recommend to friends and family
Stayed 3 nights in Apr 2023
Response from Hipotels La Geria**** on 26 Apr 2023
Dear Charlotte Louisa, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are glad to know you had a pleasant stay with us, your kind words and ratings will be shared with our staff. We hope to welcome you agian sometime soon. Kind regards, reception

10/10 Excellent

Trevor

Stayed 4 nights in Apr 2023
Response from Hipotels La Geria**** on 25 Apr 2023
Dear Trevor, thank you for choosing Hipotels La Geria**** for your stay in Lanzarote. We are happy to know you had a pleasant stay with us and we hope to be able to welcome you back sometime soon!Kind regards,Reception

4/10 Poor

DIANA

Stayed 9 nights in Apr 2023
Response from Hipotels La Geria**** on 13 May 2023
Dear Diana,Thank you for taking the time to answer to our questionaire. Your feedback is essential in our effort to improve our service standards. We apologize that we haven't fulfil your high expectations for a perfect holiday, Feel free to let us now any deatails so it could give us the chance to review the procedures and be able to further improve our services so that our valued customers can enjoy the best possible. Your value has been shared with all departments so that they may be addressed. You may contact us directly and it will be our pleasure to assist you.Thank you for choosing Hipotels La Geria and looking forward to welcome you back!

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel facing the beach. Very clean. Staff fantastic. We were able to change room with no problem. Had breakfast only which was lovely, plenty of choice.
Stayed 7 nights in Apr 2023
Response from Hipotels La Geria**** on 24 Apr 2023
Dear Janet, first of all we would like to thank you for choosing Hipotels La Geria**** for your stay in Lanzarote, as well as for you kind words. Your comments will be shared with our staff. We hope to welcome you again sometime. Kind regards, reception