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Reviews of Microtel Inn by Wyndham Georgetown

2 out of 5
Microtel Inn by Wyndham Georgetown
111 Darby Dr, Georgetown, KY

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 999 reviews" "
Rating 8 - Good. 319 out of 999 reviews" "
Rating 6 - Okay. 209 out of 999 reviews" "
Rating 4 - Poor. 122 out of 999 reviews" "
Rating 2 - Terrible. 66 out of 999 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Susan, Pfafftown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in May 2024

6/10 Okay

Mary

Disliked: Amenities
Outdated property. Nothing to write home about. Probably wouldnt stay here again.
Stayed 1 night in May 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to restaurants, and amenities.
Stayed 1 night in May 2024
Response from Sara on 20 May 2024
Hello Jamie,Thank you for your positive review! We are glad to hear that you appreciated the convenient location near restaurants and amenities. We look forward to welcoming you back for another great stay.Warm Regards!Sara DrammehGuest Relations Associate

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the hotel. The shower area was extra large with a shower sprayer and long hose but unfortunatelt there was minimal water pressure. The shower was ok but disappointing.
Stayed 1 night in May 2024
Response from Sara on 14 May 2024
Hello Kathleen,Thank you for your feedback. We are glad you were happy with the hotel overall. We apologize for the inconvenience with the water pressure In the shower and appreciate you bringing it to your attention.We will look into this matter promptly to ensure a better experience for our guests in the future.Warm Regards!Sara DrammehGuest Relations Associate

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sara on 14 May 2024
Hello Dennis,Thank you for your fantastic review and for choosing to stay with us. We are delighted to hear that you had a great experience.Thank you for choosing us, we look forward to welcoming you back again soon.Warm Regards!Sara DrammehGuest Relations Associate

6/10 Okay

Kelvin

Stayed 1 night in May 2024
Response from Sara on 14 May 2024
Hello Kelvin,Thank you for sharing your feedback. We are glad you had a positive experience overall. If there's anything specific you think we can improve upon to make it a perfect 5/5 next time, please let us know.We appreciate your support and hope to welcome you back soon.Warm Regards!Sara DrammehGuest Relations Associate

8/10 Good

Samson

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Sara on 14 May 2024
Hello Samson,Thank you for sharing your feedback. We are glad you had a positive experience overall. If there's anything specific you think we can improve upon to make it a perfect 5/5 next time, please let us know.We appreciate your support and hope to welcome you back again soon.Warm Regards!Sara DrammehGuest Relations Associate

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sara on 8 May 2024
Hello Jamie,Thank you for your glowing review. We are delighted to hear that you had a perfect stay with us.We look forward to welcoming you back for another wonderful experience in the future.Warm Regards!Sara DrammehGuest Relations Associate

6/10 Okay

Katrina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Matthew F on 22 May 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matthew F. on 5 May 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

zelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. And lid brightly
Stayed 1 night in Apr 2024
Response from Sara on 2 May 2024
Hello Zelma,Thank you for your positive feedback. We are glad to hear that you found our hotel clean and safe during your stay.We appreciate your review and hope to welcome you back in the future for another great experience.Warm Regards!Sara DrammehGuest Relations Associate

10/10 Excellent

Jamie

Stayed 1 night in Apr 2024
Response from Matthew F. on 19 May 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matthew F. on 28 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adequate for stopping in for overnight travel. Lots of hot water for showering, breakfast was simple but okay , would be nice to have some protien like hard boiled eggs added to the breakfast.
Stayed 1 night in Apr 2024
Response from Sara on 22 Apr 2024
Hello David,Thank you for your feedback. We are glad you had a positive experience overall. Your comments are valuable to us and we will use them to improve our service.Thank you for bringing this to our attention, we hope to have the opportunity to properly host you in the future.Warm Regards!Sara DrammehGuest Relations Associate

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay. Well worth the cost.
Stayed 1 night in Apr 2024
Response from Matthew F. on 21 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Slavka, St Catharines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
East access and nice property
Stayed 1 night in Apr 2024
Response from Matthew F. on 17 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall satisfaction
Stayed 1 night in Apr 2024
Response from Matthew F. on 16 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Doug

Travelled with family, Travelled with group
Clean polite and helpful
Stayed 2 nights in Apr 2024
Response from Matthew F. on 15 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Dustin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good place to stay and cheap i just dont kmow about having animals withbyoh.
Stayed 1 night in Apr 2024
Response from Matthew F. on 9 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 Okay

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not much of a breakfast. very friendly staff..clean room
Stayed 1 night in Apr 2024
Response from Matthew F. on 9 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, but breakfast should be better.
Stayed 1 night in Apr 2024
Response from Matthew F. on 9 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Very friendly, helpful staff. Room was clean and attractive. Lobby and hallways not so much.
Stayed 1 night in Mar 2024
Response from Matthew F. on 4 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matthew F. on 3 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Rosemary

Stayed 1 night in Mar 2024
Response from Matthew F. on 21 Apr 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets stains on the sheets hair in the bed a couple dirty towels and ant’s everywhere! Tons of them we have several pictures! Will never stay here again!
Stayed 1 night in Mar 2024
Response from Matthew F. on 31 Mar 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

10/10 Excellent

Ty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quite place
Stayed 2 nights in Mar 2024
Response from Matthew F. on 10 Mar 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 Poor

Linda

Stayed 2 nights in Feb 2024
Response from Matthew F. on 26 Mar 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown Kentucky. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully clean room. Comfortable bed. Nice and quiet.
Stayed 1 night in Mar 2024
Response from Matthew F. on 4 Mar 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non smoking roms
I want to mention one thing about my stay. Non smoking room’s should only be cleaned by a non smoking. The room service lady that came in my room was very friendly and nice, however she smelled very badly of smoke and the room smelled like smoke after she left , some people are very allergic to smoke that’s why I am bringing this up
Stayed 3 nights in Feb 2024
Response from Matthew F. on 27 Feb 2024
Dear Mike,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

4/10 Poor

Susanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good spot.
Old and tired. Worst breakfast ever. Room needs a makeover and new windows to block the noise of the trains and highway.
Stayed 1 night in Feb 2024
Response from Matthew F. on 21 Feb 2024
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jan 2024
Response from Matthew F. on 19 Feb 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Matthew F. on 4 Feb 2024
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very surprised at the quality of our room. The staff were so nice. And the breakfast is wonderful. Coffee in 3 diff strengths um yes please. And the price was by far the best anywhere. Small rooms hence the name micro. But hey It's worth it.
Stayed 1 night in Jan 2024
Response from Matthew F. on 25 Jan 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Matthew F. on 22 Jan 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

Ethel, Lexington

Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID at all cost!
Stayed 2 nights in Jan 2024
Response from Himanshu Patel on 18 Jan 2024
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. My staff told me about this one and I reviewed the audio and video and I am Sorry that hotel policy's don't align with your needs. We appreciate the time you took to share your concerns.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Shower not working
The check in process was quick and the front desk clerk was nice. The outside of the building had lots trash in the parking lot and all the parking was blocked off with bricks. The room was very small. The online pictures are deceiving. The shower did not work at all, so we were forced to sink bathe. They did provide shampoo, conditioner and body wash on the wall but it was empty. The only positive I could see is that it was close to our destination and the interstate.
Stayed 1 night in Dec 2023
Response from Matthew F. on 9 Jan 2024
We appreciate you taking the time to provide us with feedback of your stay. We are having the building painted and had to close some parking spots so the painters could get the lift where its needed to paint. Iam very sorry to hear that your stay did not meet expectations.

6/10 Okay

mcconnell

Disliked: Room comfort
Overnighter
Ok for an overnight stay, room was small and breakfast was very light with regards to variety of food.
Stayed 1 night in Dec 2023
Response from Matthew F. on 9 Jan 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Amy

Travelled with family
Liked: Property conditions & facilities
Clean, modern facilities with the lowest price around
Stayed 3 nights in Dec 2023
Response from Matthew F. on 7 Jan 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Matthew F. on 11 Feb 2024
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

Suzie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into a room around 6:00 PM by 10:00 PM we started getting bit by bedbugs. Talked to the receptionist who moved us to a room down the hall. She did not look surprised when we told her about the bedbugs. This has turned us against staying here again. We gathered our things and left for another hotel. We asked if we could be refunded and she said "No"
Stayed 1 night in Dec 2023
Response from Matthew F. on 31 Dec 2023
We appreciate you taking the time to provide us feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have had the room inspected and found no signs of pests in the room.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Matthew F. on 31 Dec 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 Okay

Judith

Get location
Stayed 1 night in Dec 2023
Response from Matthew F. on 31 Dec 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay especially for the price
We have stayed at alot of hotels and by far this one was the most comfortable. The room was a little small then what we are used to but the beds were great and the have the best pillows. My daughter loved the window nook with the cushion in it to where she could lay. Location is right in the middle of some good restaurants, walmart, and the interstate. Will stay here again.
Stayed 1 night in Dec 2023
Response from Matthew F. on 18 Dec 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Matthew F. on 18 Dec 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic hotel. Just looking for a quick and cheap place to stay. The woman at the desk was very friendly. The room was clean. Nothing fancy but clean. Coffee available 24 hours a day plus a free breakfast. Would stay again for an overnight.
Stayed 1 night in Dec 2023
Response from Matthew F. on 5 Dec 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Matthew F. on 28 Nov 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

2/10 Terrible

Slavka, St Catharines

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken and they couldn't provide us seniors a room on the first or second floor but only on the third. No greetings coming or going and no apology for the inconvenience. Use to be much better in the past and friendly.
Stayed 1 night in Nov 2023
Response from Matthew F. on 19 Nov 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

2/10 Terrible

David, Maryville

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay I can ever remember!! Room, which teamed of mildew smell, was right next to stairwell with paper thin wall. Elevator was broken, no information about when it would be fixed. No way to drown out heavy stair climbers all day and night! Key wouldn’t work very first time tried to use it. After checking, mechanism was broken and needed replacing (day1). Needed to have desk clerk let us in every time. Replaced mechanism 2nd day. Still didn’t work. Was weekend so out of luck! Key NEVER WORKED the entire stay!! No other room available first 2 nights. Roughed it out 3rd night and ran out of there in the morning, never to return!
Stayed 3 nights in Nov 2023
Response from Matthew F. on 19 Nov 2023
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Georgetown. I am sorry that your experience did not meet your expectations.We appreciate the time you took to share your concerns.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Matthew F. on 13 Nov 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 Good

Dorytza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Matthew F. on 13 Nov 2023
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel