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Reviews of Guest House Amoreiras

2 out of 5
Guest House Amoreiras
R. Prof. Sousa da Câmara, 161, 1DTO, Lisbon, Lisboa

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The multiple (6?) guest rooms off a single hallway felt like a hostel experience. I shared a room and bed with my daughter, and there were 2 shared bathrooms, but since there was only one other room occupied, it was not any issue. The shared kitchen was clean and well-equipped. The building is old and there are some resident apartments. In general, good basic accommodations with old fashioned charm. I did not see any lights in the hallway, so we had to use our cell phone flashlight on the stairs and to unlock the door at night.
Stayed 1 night in May 2024

8/10 Good

Edith

Travelled with family
Love the door that you enter into the suite.
Stayed 1 night in May 2024

10/10 Excellent

Wendy L

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay here. The room was small but clean. It was in a safe area and very convenient to public transport. Emilia was very kind and helpful! My only complaint was that noise traveled in the building so it was a little loud at times. But overall, I was very happy and it was a great situation for a good price.

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel was fantastic and very reasonably priced. We checked in very late and the host kindly waited for us. We had a great trip and the hotel served us well. Thank you.
Stayed 3 nights in Jan 2024
Response from Guest house on 28 Jan 2024
Thank you,it was a pleasure to wellcome you and your friends at our house.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Guest House on 28 Jan 2024
Thank you,it was a pleasure!

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
They are very nice, the property is very clean. I definitely recommend it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Olga

Travelled with family
Liked: Cleanliness, amenities
Only one set of keys, hard to communicate as only one person speaks English. Very clean and safe
Stayed 4 nights in Apr 2023
Response from Guest house on 23 Apr 2023
Thank you Olga for your words! First, Nobody asked US for extra keys,so we can"t help if we don't know what they want. As for English,I thing there is a misunderstanding,because I tried to speak English and I couldn't,because only 1 speak English and get was never present and with whom I tried to speak,it was with a translator. It was a pleasure to let you Stay in the house until the person you waiting arrived. Take care

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
An excellent place to stay on a budget. Emilia the host was so kind and helpful. The property is kept very clean and the location is good with plenty of shops nearby. I'll be back
Stayed 6 nights in Mar 2023
Response from Guest house on 27 Mar 2023
Hi Ronan, thank you for your kind words, it was a great pleasure to wellcome you at our house. We will wait for the next visit. Take care

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
It's a no from us
We didn't like it a lot. The room was pretty humid and i was coughing the entire time i was in the room. The building was very old, and smelled funny. Its okay if you just want to spend the night and chill there, but it didn't work for us, so we stayed one night there and we went to a hotel for the remaining 2 nights. Saldy we tried to cancel it earlier but the refund policies were a joke, and the kept the whole amount, even tho we tried to cancel it earlier (the info said that we could get some or none of our money back, but sadly we didn't.) The room itself, when the heater was on, it was pretty warm ngl. Anyway, i hope it works for someone else.
Stayed 3 nights in Jan 2023
Response from Guest House Amoreiras on 20 Jan 2023
We’re sorry to read that it didn’t work for you. Regarding cancel policies, it’s written on the policies whenever any guest wants to book, that’s a normal procedure, no hidden fees. We always strive to meet our guests expectations, this can be seen in all our costumer reviews everywhere.Take care and stay safe

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a very clean property. Right next to the shopping centre. Very helpful staff. Central to all of the city.
Stayed 7 nights in Feb 2020
Response from Guest House Amoreiras on 2 Mar 2020
Thanks for your kindly review. Looking forward to seeing you again.

10/10 Excellent

Luciana

Stayed 3 nights in Oct 2023

6/10 Okay

Emilie -France

Stayed 2 nights in Oct 2023

4/10 Poor

Sung mi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
게스트하우스가 깨끗하지 않습니다. 침구에서 냄새가 나고 아파트로 올라가는 계단이 몹시 어둡습니다. 그리고 가장불편한점은 체크아웃후 짐을 보관할수 없습니다.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elisabeth Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super gute Lage Hoste sehr liebenswürdig
Stayed 3 nights in Sep 2023

10/10 Excellent

snm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We zijn zo blij met verblijft in guest huis amoreiras, goed locatie en echt heel schoon. Ons Guest huis was Emilia, wat een bizonder vrouw, zij zorgt voor alles in het huis, zij is zo schoon, lief, behulpzaam, vriendelijk zo speciaal is Emilia. Emilia bedankt voor Alles en leuk om guest huis amoreiras te ontmoeten. Tot volgende de keer 😘😘
Stayed 2 nights in Sep 2023

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit paisible, chambre petite mais propre et charmante. Emilia est aux petits soins pour ses invités. Vraiment un endroit agréable! Proche du metro et arrêt de bus,
Stayed 2 nights in Sep 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estancia fue por apenas tres dias. Desde el día uno que llegamos Emilia se mostró muy atenta y servicial, respecto a la limpieza fue impecable, todos los días realizaba limpieza tanto de los baños como de la cocina, cambios de toallas etc.Sin dudas volvería!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Chloé

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dame tres acceuillante Hébergement propre et bien agencé Juste les autres clients sales et bruyants
Stayed 3 nights in Jul 2023

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Cansu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Waren mega zufrieden empfehlenswert
Stayed 2 nights in Jun 2023

10/10 Excellent

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima hospedagem, otima localizacao e limpeza
Nossa estadia foi espetacular! Quarto muito bom, muito limpo e aconchegante, banheiros sempre bem limpos em todos os 4 dias que ficamos por la, a Anfitria Emilia e uma pessoa formidável, muito educada, respeitosa, divertida, sempre preocupada em ajudar e passar todos os detalhes que precisamos, uma pessoa incrivel! e a Simone tambem outra pessoa muito bacana e atenciosa com a limpeza. Otima localidade com acesso facil a linhas de onibus que levam a todos os lugares de Lisboa, shopping muito perto e estacao de metro bastante perto caminhando também. Recomendo a hospedagem.
Stayed 3 nights in Apr 2023
Response from Guest house on 27 Apr 2023
Muito obrigadafoi um grande prazer vos conhecer e receber. Espero que um dia voltem a nos visitar de novo. Abraços Cumprimentos: Emilia

10/10 Excellent

REGINA DOS SANTOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest Amoreiras, de amor
Nossa estadia foi rápida mas gostamos muito do quarto. Confortável, organizado, limpo e aconchegante são os adjetivos escolhidos para o ambiente. Fomos muito bem recebidos por Emilia, educada, receptiva, calorosa e atenta em nos receber bem.
Stayed 1 night in Mar 2023
Response from Guest house on 9 Apr 2023
Muito obrigada minha querida,foi um prazer recebê-los ( família maravilhosa) e espero que nos visitem em breve. Obrigada

10/10 Excellent

Fritiof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt och väldigt renligt
Vistelsen var fantastisk! Hemmet är väldigt renligt och var aldrig några problem under vår vistelse. Köket är en gnutta för litet, men annars fanns inget att klaga på. Särskilt med tanke på hur billig vår vistelse var kan jag inte klaga. Detta är perfekt om man vill resa på en budget!
Stayed 5 nights in Jun 2022
Response from Guest House Amoreiras on 20 Jun 2022
Thank you ! Will be a pleasure to have you again with us Stay safe

10/10 Excellent

Jorge luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Guest House Amoreiras on 21 Jun 2022
Thank you !

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Very good accomodation by Amoreiras Shopping Center, everything was very clean, well equipped and new. The manager was very nice and friendly, easy to communicate. Definitely recommend to stay, you will enjoy like us :)
Stayed 3 nights in Jun 2021
Response from Guesthouse Amoreiras Lisboa on 16 Jun 2021
Thank you Tomas,it was a pleasure to meet you and I hope you return to visit us again. We always do our best to wellcome everyone! You and Mariana was a 5 star guest. 🙂

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

2/10 Terrible

Dosik

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong Claim!
친구 Cándido Carrello Melón에게 리스본 2박을 예약을 해주었는데~ 11/14일 당일 밤10시이전에 도착해야한다고 해서 시간마추어 도착, 방키를 받았으나 방이 더러워서 아예 사용할수가 없어서 예약한 2박을 1박도 사용하지 못했어요~ ㅠㅠ 이럴 경우 어떻게 하나요? 환불불가 조건으로 했지만, 숙박업소측의 불성실한 서비스를 감내 해야하나요?
Stayed 2 nights in Nov 2019
Response from Guest House Amoreiras on 5 Dec 2019
Good morning Mr. Cândido. As you should know, whenever you make a reservation , the room automatically stays locked for you . This means that , no one will be able to book it in that period. So, if you made a reservation and you appeared to receive the key but then didn’t sleep there, it’s not a unsatisfactory service. Sorry. The room was ready for you as you could see when got there to pick up the keys. Whenever you want to complain you should be right and strict to what you are complaining, otherwise you’re just making noise and playing with someone’s business. You even called ( 2 weeks later) to propose another 2 nights without paying because you didn’t sleep there...It doesn’t make any sense . Feel free to book again and this time, to sleep there, and you will notice our service . Best regards Guest House Amoreiras

2/10 Terrible

Eddy

Disliked: Staff & service
Stayed 2 nights in Nov 2019