My room was immaculate, with incredible attention to detail (toilet sheets with triangles, perfectly-made bed, not a spec of dust to be found anywhere)
The room was warmed before arrival.
Inside was a mini fridge which was great, with a cute glass-bottle of milk. There were also some typical 'mini-bar' type contents inside the fridge.
The host was very pleasant while not being too inquisitive, which is the type of hosting you'd expect to get in a famous Park Lane hotel.
Some of the touches of decor inside the building were beautiful as well. The lounge looks cosy and fantastic, although I didn't have time to use it.
Overall, it was a great experience, and this was a masterclass in running a great hotel. My expectations were far exceeded.