Penthouse 1
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Reviews of The Picture House Apartments

4 out of 5
The Picture House Apartments
322 Scotland Rd, Liverpool, England

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 43 reviews" "
Rating 8 - Good. 8 out of 43 reviews" "
Rating 6 - Okay. 8 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 4 out of 43 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Don't forget your shampoo and drink-making stuff!
Overall this was good value for money, though there was room for improvement: blinds missing from a big window in lounge area; bedroom a bit cramped; no provision of shampoo, shower gel/soap, or tea/coffee/sugar/milk. Felt more like self-catering accommodation than an apart-hotel, despite the fully-manned reception.
Stayed 1 night in Jan 2022

8/10 Good

Katie

Stayed 1 night in Oct 2021

10/10 Excellent

Brad

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Lily

Disliked: Cleanliness
Our sofa bed had blood and sick on, it was absolutely disgusting, the man did go out and replace it for us, but also our front door wouldn’t shut properly, and we had to get someone to come and move furniture around just so we could get the sofa bed out, it was not ideal and the cleanliness was gross
Stayed 1 night in Aug 2021

2/10 Terrible

Molly

Travelled with group
Disliked: Cleanliness, room comfort
Appalling
Ended up getting spied on by front desk staff, eventually agreed to vacate the room for a full refund of room fee and security deposit.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2020

2/10 Terrible

Zohra

Travelled with group
Disliked: Cleanliness, room comfort
DO NOT BOOK
Do not stay here. My room was booked incorrectly for 6 people when it was meant to be for 7 people and I was ensured it was for 7 people. I got to the apartments after driving two hours for staff to be rude and tell me ‘tough’ when I explained I have drove 2 hours to get here and the apartment was only for 6 people then demanded I paid £90 extra for an apartment which was actually a cheaper and smaller apartment I originally booked. I originally booked the most expensive apartments they have and I ended up staying in the cheapest and paying extra! I paid this as I had no choice after driving 2 hours with nowhere to stay. The apartments were also filthy can tell they are not cleaned properly at all! I will never ever stay here again it was the worst experience and the fact the staff was so unprofessional about it and was overly rude. I don’t usually make complaints but this one was needed.
Stayed 1 night in Sep 2020

8/10 Good

Fenty, London

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff on the front desk were great and very helpful.
Stayed 2 nights in Aug 2020

10/10 Excellent

Emma

Travelled with group
Liked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Neal

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

mahmood

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2020

8/10 Good

Ellie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Lovely Break
Lovely place and close to the City centre someone is always available to speak to.
Stayed 1 night in Jul 2020

10/10 Excellent

Gemma

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Very nice, fit the purpose. Would certainly stay again.
Stayed 1 night in Feb 2020

6/10 Okay

Sam

Travelled with group
Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scotland Road not too bad now
Convenient for town cetre and walking distance from out of town shopping centre and midnight McDonald’s
Stayed 1 night in Dec 2019

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for my 21st. Had a lovely stay, great location. Would recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e Picture House
Great staff, friendly and helpful!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment, had everything we needed only thing was cigarette butts and a wine glass left on the balcony by previous customers
Stayed 1 night in Oct 2019

6/10 Okay

Aanuoluwa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Stephen

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really pleasant and clean penthouse apartment but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Upon arrival we were warmly welcomed by the general manager. The atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job here; a true sample of excellent hospitality!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the apartments: are lovely, a really good base for us as a family to do all we needed to but also a home from home for our recharge the batteries moments. The staff: are wonderful, very friendly and could not help enough. ANY issues at all, they would sort with professionalism and class. We were very lucky they had room for us to stay an extra night. So we did. The property: while we were there was having some work done and the workforce who were a credit to the management were very welcoming and would put us first stopping operations when needed. Overall: this place when it’s finished will be a gold mine for workers to the area, families and the Hen and Stag trade on the weekends, (might not stay on a weekend, if Stag and Hens are in with the family, my only reservation) but wonderful and will return.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were absolutely amazing! The accommodated my partner and his friends and even upgraded as the original apartment was to small for them. I would definitely return
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were disappointed with the apartments, looks so much nicer in the pictures on the website. Cleanliness was poor. No signs to parking. Lift out of order.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s a shame that it doesn’t state on the website that the apartments are ideal for Hen and Stag nights. We took our three children and found that it was far from ideal for a family stay. Myself and my partner slept on a bed settee which was like sleeping on a wooden board, apart from the springs that were popping up! It was very noisy and very hot in the apartment. We had to go up and down the stairs from the top floor for various things that should’ve been in our apartment from the start (bed sheet, ironing board, fan, towels). We thought that £206 was an awful lot to pay for a sleepless night and 16 hours in total at the apartment.
Stayed 1 night in Aug 2019

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean welcoming staff great place for girls shopping trip
Stayed 1 night in Jul 2019

8/10 Good

robert, Lancs

Liked: Room comfort
Comfy
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Clean and good value for money. Decor is contemporary.
Stayed 2 nights in May 2019

10/10 Excellent

Tilley

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Well appointed apartments, close to city center. Very spacious. Everything you need and maintained to extremely high standards. Looking forward to staying here again
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Wajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money. Free car park was available so there was no need to worry about parking the car. Reception staff were great and were happy to help when you needed help. The apartment was spacious and clean.
Stayed 3 nights in Apr 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool’s hidden treasure
We stumbled on the Picture House by mistake but what a great mistake it was, apartment was very spacious and modern, Very friendly staff too, the apartments are quite close to a main road but we were still able to fully recharge peacefully, we couldn’t hear any outside noise unless you open the windows wide. My only regret is that we only stayed for 1 night, I would definitely stay here again and highly recommend this location perfectly situated near to city centre etc
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, good location, would recommend
Stayed 1 night in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value, Penthouse 2 was well appointed and staff welcoming (well done Carol!). Well situated for the City and Crosby Beach nearby.
Stayed 1 night in Mar 2019

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool. Recommend
amazing room, we stayed for only 1 night on February 2019. worm, cuite and clean. recommend!
Stayed 1 night in Feb 2019

6/10 Okay

Juan Manuel

Liked: Cleanliness, room comfort
La lavadora no funciona.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede bedden, twee mooie badkamers bij ons appartement
Stayed 1 night in Mar 2019