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The Diplomat Hotel and Spa

3.0 star property
Comfortable spa hotel near Plas Llanelly House

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Diplomat Hotel and Spa

Front of property
Terrace/patio
Premium bedding, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Popular LocationPlas Llanelly House2 min drive
  • Popular LocationParc y Scarlets4 min drive
  • Popular LocationWWT Llanelli Wetland Centre7 min drive
  • AirportCardiff (CWL-Cardiff Intl.)78 min drive
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Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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Walk to Parc y Scarlets

Exterior

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Free WiFi
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The price is €55
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About the area

Llanelli

Located in Llanelli, The Diplomat Hotel and Spa is in the city centre. The area's natural beauty can be seen at WWT Llanelli Wetland Centre and Oxwich Bay Beach, while National Botanic Garden of Wales and Aberglasney Gardens are popular local attractions. Looking to enjoy an event or a match? See what's going on at Parc y Scarlets or Swansea.com Stadium.
Visit our Llanelli travel guideOpens in a new window

What's nearby

  • Plas Llanelly House - 2 min drive
  • Parc y Scarlets - 4 min drive
  • WWT Llanelli Wetland Centre - 7 min drive
  • Pembrey Country Park - 14 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • Half Moon - 3 min drive
  • The White Lion - 8 min walk
  • Nando's - 3 min drive
  • Costa Coffee - 3 min drive
  • Stradey Arms - 19 min walk

About this property

The Diplomat Hotel and Spa

Hotel near Plas Llanelly House
Located close to Parc y Scarlets and WWT Llanelli Wetland Centre, The Diplomat Hotel and Spa provides a terrace, a garden and a hair salon. Treat yourself to a body scrub, a facial or a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), newspapers in the reception and a lift
  • Smoke-free property, a 24-hour front desk and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 19 May 2024 start from €165.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Diplomat Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Diplomat Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Diplomat Hotel and Spa?

Checkout is at 11 AM.

Where is The Diplomat Hotel and Spa located?

Located in the heart of Llanelli, this spa hotel is 1.2 mi (2 km) from Plas Llanelly House and 1.9 mi (3 km) from Parc y Scarlets. WWT Llanelli Wetland Centre and Kidwelly Castle are also within 9 mi (15 km).

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 255 reviews" "
Rating 8 - Good. 86 out of 255 reviews" "
Rating 6 - Okay. 35 out of 255 reviews" "
Rating 4 - Poor. 20 out of 255 reviews" "
Rating 2 - Terrible. 7 out of 255 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Diplomat Hotel to attend our friends wedding day. The venue was perfect, the attention to detail and attentive staff made it memorable. Our room was spotlessly clean and well presented. Very happy!!
Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Travelled with partner
My third visit to this hotel we both like staying here however during the last visit noticed prices have increased! Not in my view are warranted some staff need extra training notable bar staff it’s a shame really but the price increases have made us look further a field in future
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not do enough for you very friendly and very clesn
Stayed 1 night in Feb 2024

8/10 Good

lorraine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are lovely, helpful and welcoming and that is why I gave it 4 stars. Sadly the hotel itself has seen better days, it’s dated and scruffy, we didn’t have hot water when we showered, the walls are thin and we could hear conversations in the next room at night. It’s such a shame as the spa area is nice and the food in the restaurant was good but the building really does need proper maintaining to make it more appealing.
Stayed 2 nights in Feb 2024

10/10 Excellent

William John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was a mansion house which you can see in the original area pre extension its been a hotel for about 50 years and the staff are commendable
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, property conditions & facilities
Attended a brilliant wedding at this hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Melanie

Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023