110/114 Sussex Gardens, Hyde Park, London, England
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great property, clean and location is excellent for walking and transportation close to Paddington station. We had a twin room and it was Very very small which was a little hard for us since we travelled from CA and had a lot of luggage this was only first stop in our trip. Once luggage was in there was not much room to move but that’s London for you.. otherwise excellent !!
CANDICE
Stayed 4 nights in May 2024
Response from Athena on 14 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful staying us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
We had a lower suite so didn't like being in the basement otherwise it was okay.
Scott
Stayed 2 nights in Apr 2024
Response from Athena on 14 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful staying us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
Hotel is great, we stayed with 2 kids and 3 adults in a bunkbed, twin, and double bed room. Beds were very comfortable and the room was clean. We liked how close it was to Hyde park and Kensington Gardens. Check in was very smooth and the staff are all very friendly
Chelsea
Stayed 3 nights in May 2024
Response from Athena on 8 May 2024
Thank you for taking the time to leave a review, we are really glad to hear you had a great stay!
4/10 Poor
joanna
7 May 2024
Liked: Amenities
Great location but incredibly noisy. People were talking and smoking outside my suite and the cigarette smoke came in. The room was facing the main road with traffic so there was noise all night. Would recommend to ask for a quiet suite if sensitive to noise.
joanna
Stayed 1 night in Apr 2024
Response from Athena on 8 May 2024
Dear Joanna, Thank you for taking the time to leave feedback from your recent stay with us - we are sorry to hear the experience with us did not meet expectations. To address your comments, we would have been more than happy to change your room if our reception team had been made aware, however we do apologise for the inconvenience this caused.Kinds regards, Athena Team
Small rooms like all hotels on Sussex gardens but very clean and pleasant. Staff very helpful
Debra
Stayed 6 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you Kindly for your review. We are really glad you had a good stay with us and we really value your feedback! We hope to welcome you in the future. Athena Hotel Team
6/10 Okay
Evelyn
Travelled with partner
3 May 2024
It’s next to the paddington station but it is tiny. The bathroom door didn’t open all the way it got the bed. The best thing is location
Evelyn
Stayed 2 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you for leaving your feedback :)Best, Athena
10/10 Excellent
Tim
Business traveller
2 May 2024
Liked: Cleanliness, staff & service
Great location, clean, friendly staff.
Tim
Stayed 3 nights in Apr 2024
Response from Athena on 6 May 2024
Thank you Kindly for your review. We are really glad you had a good stay with us and we really value your feedback! We hope to welcome you in the future. Athena Hotel Team
We had a wonderful spring break. The hotel staffs were very friendly and helpful. Thank you! The location was perfect, easy access to the public transportation. You could find bus stops, subways, and Paddington Station nearby. Enjoy walking to the Kensington Gardens everyday. Love this place. Will be back again.
Chen
Stayed 5 nights in Apr 2024
Response from Athena on 1 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team
I wanted a good-value place to stay near Paddington station, and this property was perfect.
Edward
Stayed 1 night in Apr 2024
Response from Athena on 1 May 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team
Easy walk to tube. Room was small but nice. Several resturants around. Most of the staff very cool. Maint staff found it nessasary to have a screaming match in the hallway.
Daniel
Stayed 7 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you Kindly for your review. We are really glad you had a good stay with us, we really appreciate your feedback! We hope to welcome you in the future. Athena Hotel Team
8/10 Good
Mark
28 Apr 2024
Liked: Cleanliness, staff & service
Mark
Stayed 2 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team
10/10 Excellent
jackie
Travelled with group
28 Apr 2024
Liked: Cleanliness, staff & service, amenities
Very nice small hotel, and safe are close to everything/transportaton. Definitely will go back
jackie
Stayed 3 nights in Apr 2024
Response from Athena on 29 Apr 2024
Thank you Kindly for your review. We are really glad you had a good stay with us, we really appreciate your feedback! We hope to welcome you in the future. Athena Hotel Team
very well located for Paddington Station (train and tube). rooms are somewhat small but it is quiet. Staff is friendly and helpful.
James
Stayed 2 nights in Apr 2024
Response from Athena on 27 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback, All the best, Athena team
8/10 Good
Marcel
22 Apr 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Marcel
Stayed 1 night in Apr 2024
Response from Athena on 27 Apr 2024
Thank you for your review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback, All the best, Athena team
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
Liked the property and close proximity of central metro and railway station. Neighborhood noisy and felt a bit unsafe at night.
Christophe
Stayed 9 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
8/10 Good
Ramon
18 Apr 2024
Liked: Cleanliness, staff & service
Pretty good , when with minimum effort they could have been fantastic
Ramon
Stayed 1 night in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
10/10 Excellent
ARLENE
Travelled with group
16 Apr 2024
Liked: Cleanliness, staff & service, amenities
The place is very convenient for going around London. Bus stops, Paddington station is just, a few steps from the hotel.
Traveling with 3 friends, the room is a bit tiny and no space for luggages, but this is London, so no surprise there.
I would use this hotel again.
ARLENE
Stayed 6 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
Staff friendly, room was clean & quiet. Hope to go back at a later date.
Leonard
Stayed 2 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
8/10 Good
Adnan
13 Apr 2024
Liked: Cleanliness
Adnan
Stayed 1 night in Apr 2024
Response from Athena on 21 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team
10/10 Excellent
ARLENE
Travelled with group
12 Apr 2024
Liked: Cleanliness, staff & service
The place is very convenient for going around London. Bus stops, Paddington station is just, a few steps from the hotel.
Traveling with 3 friends, the room is a bit tiny and no space for luggages, but this is London, so no surprise there.
I would use this hotel again.
ARLENE
Stayed 6 nights in Apr 2024
Response from Athena on 21 Apr 2024
Thank you for your kind review! It was a pleasure to have you stay with us and We do hope to welcome you back again next time :) We appreciate and value your feedback,All the best, Athena team
6/10 Okay
Andrew
9 Apr 2024
Andrew
Stayed 1 night in Apr 2024
Response from Athena on 10 Apr 2024
Thank you for your feedback
4/10 Poor
Mike
9 Apr 2024
Liked: Cleanliness
I stayed in room 9 on the top floor and every time someone had a shower the pipes made a horrendous noise I was woken up both nights of my stay at 03.00am and 00.45am this was totally unacceptable and needs to be addressed
Mike
Stayed 2 nights in Apr 2024
Response from Athena on 10 Apr 2024
Thank you for taking the time to leave feedback from your recent stay with us - we are sorry to hear the experience with us did not meet expectations. Kinds regards, Athena Team
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
6/10 Okay
James
Travelled with family
5 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The room is very narrow, there is no way to put luggage, and the sound insulation is very poor.
James
Stayed 5 nights in Mar 2024
Response from Athena on 10 Apr 2024
Thank you for taking the time to leave feedback from your recent stay with us - we are sorry to hear the experience with us did not meet expectations. Kinds regards, Athena Team
10/10 Excellent
Gil
2 Apr 2024
Gil
Stayed 3 nights in Mar 2024
Response from Athena on 22 Apr 2024
Thank you - we are glad to know you had a wonderful stay!
The Athena is very convenient, it’s an easy walk from Paddington, which is served by the Heathrow express. The hotel is clean, the staff super helpful and it’s a surprisingly quiet place to stay with easy access to the rest of London via Paddington underground, buses or on foot.
Patricia
Stayed 3 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
8/10 Good
Margaret
Travelled with partner
31 Mar 2024
Liked: Cleanliness, staff & service
Very small rooms but well organized. Very clean. Daily cleaning. The windows aren’t well insulated.
Helpful stuff.
Margaret
Stayed 3 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
This was a wonderful hotel in a convenient location for getting around. Very close to Paddington and other underground stops. The staff was very helpful and the room was nice and clean.
Amanda
Stayed 3 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
We had a great stay. The location was perfect as it provided us with easy access to transit and to Hyde Park. We love to walk and this location was perfect.
The hotel rooms were clean and comfortable.
The hotel breakfast was tasty and filling.
Staff at the hotel were very friendly and helpful.
We would stay here again.
Steven
Stayed 4 nights in Mar 2024
Response from Athena on 1 Apr 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
10/10 Excellent
Lesley
23 Mar 2024
Great welcome and checkin experience. All the staff i met were friendly and helpful. Very clean room and excellent shower.
Breakfast was fine and good value - fresh toast and porridge, fruit, continental choice and boiled eggs.
Very convenient for Paddington station
Will definitely stay again.
Lesley
Stayed 2 nights in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
8/10 Good
FELIX
23 Mar 2024
FELIX
Stayed 7 nights in Mar 2024
Response from Athena on 21 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team
10/10 Excellent
Astrid
23 Mar 2024
Astrid
Stayed 2 nights in Mar 2024
Response from Athena on 21 Apr 2024
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team
The rooms are small but very clean. Good area, safe and amazing customer service. They help us leave our luggage before our check-in time. The front desk is 24 hours. I will recommend this place.♥️♥️
Jenny
Stayed 1 night in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
First day hot water wasn’t working. No fault of theirs, things happen. Staff was very nice. Room typically tiny and little storage so we were tripping over our bags and each other. But if you need to stay near Paddington for ease of getting to or from the airport, this is an excellent place at a reasonable price.
Matthew
Stayed 2 nights in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
8/10 Good
Stuart
20 Mar 2024
Stuart
Stayed 1 night in Mar 2024
Response from Athena on 10 Apr 2024
Thank you for your review, we are happy to hear you enjoyed your recent stay with us. Kinds regards, Athena Team
6/10 Okay
lin
Travelled with family
19 Mar 2024
Liked: Staff & service
Disliked: Amenities
Location good, room small, service average, don't go for the breakfast cause not worth it.
lin
Stayed 3 nights in Mar 2024
Response from Athena on 24 Mar 2024
Thank you for your review - Best, Athena Hotel Team
Thank you kindly for your review - we do hope to welcome you back again in the future! Best, Athena Hotel Team
8/10 Good
Nirusha
Travelled with partner
13 Mar 2024
Liked: Staff & service
Great stay for one night - close to Paddington station. Rooms were small but manageable. Staff were really nice. Rooms were fairly clean.
Nirusha
Stayed 1 night in Mar 2024
Response from Athena on 24 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! We appreciate and value your feedback. Best, Athena Hotel Team
The staff were so kind at this property. They let us store our luggage before we checked in. They helped us determine the best route to take to get around London. The rooms were clean and comfortable.
Sonja
Stayed 2 nights in Mar 2024
Response from Athena on 12 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team
Friendly and welcoming reception. Clean and quiet in an accessible location.
Graham
Stayed 2 nights in Mar 2024
Response from Athena on 12 Mar 2024
Thank you kindly for your review - we are really happy to hear you had a wonderful stay with us and we do hope to welcome you back again in the future! Best, Athena Hotel Team