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The staff was very friendly, however, the room was very questionable. I dropped some water on the floor and got a towel to soak it up. The towel was filthy with just a swipe of the towel. I took a wash cloth and was grossed out by how dirty the floor was. The bed was clean, the shower looked clean, but the floor was terrible.
The tub in the bathroom was draining ever so slowly. At the end of the bath we were standing in water and it took several minutes after the bath for it to fully drain. The common area seemed like it had not been vacuumed for days. Would not recommend this place.
The building is obviously older but they have remodeled and the interior is nice. They clearly try to add extra touches such as cookies at check in and a bottle of water ready at checkout for the road. I am a female that was traveling alone. The young woman that checked me in allowed me to choose an interior room and was cautious not to call out in front of others my room number etc. I appreciate those things very much. The lady at breakfast was very nice and made a point to keep the area very clean.
megan
Stayed 2 nights in Apr 2024
Response from Bry on 27 Apr 2024
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!
8/10 Good
Gary, Kalkaska
21 Apr 2024
Liked: Cleanliness, staff & service
Adequate, if a bit tired, and quiet. Bed was very comfy but whirlpool bath area old and not convenient as a shower
Gary
Stayed 1 night in Apr 2024
8/10 Good
Rick
Travelled with partner
18 Apr 2024
Liked: Cleanliness, staff & service
Older style motel but otherwise fine
Rick
Stayed 1 night in Apr 2024
8/10 Good
Rosalie
Travelled with family
17 Apr 2024
Liked: Staff & service
The team were all very nice and helpful. The area seemed safe and was convenient to everything we needed. A small breakfast is available.
There were no bugs and the rooms look clean. We had to call to ask for a new shower curtain because the one in our room had a very strong mildew smell. They brought it right away and were very nice about it.
The rooms could use some updating, but all in all it was safe and clean and cost was fair.
Rosalie
Stayed 2 nights in Apr 2024
Response from Bry on 27 Apr 2024
We are pleased to hear you liked your stay! We hope to see you again! Safe travels!
I loved the attentiveness and cheerfulness of the staff at night when we checked in and in the day when we left. The breakfast was wonderful for my wife and she enjoyed it very much. We stayed in room 149 and it was very quiet even though the expressway is visible from the room. The bed was very comfortable, shower was amazing too, hot water and massaging showerhead.
This is the best hotel I have stayed at in quite a long time. Just experiencing the great staff at this hotel made our stay worth it.
Christopher
Stayed 1 night in Apr 2024
Response from Bry on 18 Apr 2024
Thank you for your review! We are pleased you loved your stay with our hotel! We hope to see you again! Safe travels!
Property was dirty and rundown. Tell the front desk clerk to put on a clean, unwrinkled shirt (not a t-shirt with a stupid symbol on it).
lynda
Stayed 1 night in Apr 2024
8/10 Good
Savannah
Travelled with partner
14 Apr 2024
Liked: Cleanliness, staff & service
Comfy beds and clean rooms. Just a little dated.
Savannah
Stayed 1 night in Apr 2024
Response from Bry on 18 Apr 2024
Thank you for your review. Safe travels!
6/10 Okay
Jennifer
Travelled with partner
13 Apr 2024
Liked: Cleanliness, staff & service
Was fine for one night, shower did not work in room. Sketchy broken down trailer in parking lot (was still there when we drove by 2 weeks later) Staff was nice.
Jennifer
Stayed 1 night in Mar 2024
Response from Bry on 14 Apr 2024
We are sorry you had some difficulties with your room, we would have showed you how to turn in on. We apologies for those. The trailer belongs to a guest. Again we do apologize for your difficulties.
I loved the option of having an inner or outer room.
I wasn't too wild about the cleaning. The beds and everything was fine, I just think the bathroom could've used some love. Overall loved my stay and would stay again
Lauren
Stayed 2 nights in Mar 2024
Response from Bry on 7 Apr 2024
We are pleased to hear you loved your stay! We will get to work on making sure our rooms are cleaner! Thank you for the review! Safe travels!
10/10 Excellent
Gustavo
Travelled with family, Travelled with family and small children
The staff upon check-in was extremely helpful and nice whem this less-than-tech-savvy customer had expedia online reservations difficulties. Room was very comfy and clean. Bteakfast was delicious with many wonderful choices and welcoming staff.
Stuart
Stayed 1 night in Apr 2024
Response from Bry on 7 Apr 2024
Thank you for the review! We are pleased to hear we could help in every way. We hope to see you again! Safe travels!
There was someone at the front desk at all times and they were very pleasant.
Veronica
Stayed 1 night in Mar 2024
Response from Bry on 7 Apr 2024
Thank you for the review! We are pleased our employees were very helpful and respectful. We hope to see you again! Safe travels!
10/10 Excellent
Janice
31 Mar 2024
Liked: Cleanliness, staff & service
Property is on the old side but they’ve done a good job with updates and keeping it clean. It was a great option for our family of 5 with their suites.
Janice
Stayed 1 night in Mar 2024
Response from Bry on 7 Apr 2024
Thank you for your review! We are pleased you liked your stay! We keep making updates as we can. Safe travels. We hope to see you again!
we got a room inside at the back and was much quieter. thank you staff. this is a wonderful place to stay on our road trip to and from florida. we will do this again next year.
valerie
Stayed 1 night in Mar 2024
Response from Bry on 7 Apr 2024
Thank you for the review! We are pleased to hear you loved your stay! We can't wait to see you again next year! Safe travels!
A little hard for GPS to find, but nice place to stay
Thomas
Stayed 1 night in Mar 2024
Response from Bry on 8 Apr 2024
Thank you for your review! We are sorry for the difficulties finding our hotel, but we are pleased to hear you liked your stay overall. We hope to see you again! Safe travels!
Personel very dedicated to customer satisifaction, and quality of visit.. I recommend..
Kevin D
Stayed 1 night in Mar 2024
Response from Bry on 21 Mar 2024
Thank you for your review! Safe travels!
6/10 Okay
Robert, Port Perry
Travelled with partner
8 Mar 2024
Liked: Cleanliness, staff & service
A lot of highway noise.
Robert
Stayed 1 night in Mar 2024
Response from Bry on 9 Mar 2024
We are sorry to hear about the difficulties of the noise of the traffic, but other than that we hoped you liked your stay with us. We hoped to see you again. Safe travels!
6/10 Okay
Jason
7 Mar 2024
Jason
Stayed 1 night in Mar 2024
Response from Sarah on 29 Mar 2024
Thanks for the rating. If there's something we could have done to make it a 5/5 please let me know.
this was a very easy access off the highway which we wanted. we stayed on a trip south to florida and we have stayed here before. room was lovely and clean. only fallback and not the hotels fault but it was very noisy all night with trucks going by. perhaps the back of the hotel rooms are better will ask next time I go
valerie
Stayed 1 night in Mar 2024
Response from Bry on 5 Mar 2024
We are pleased to hear you keeping choosing to stay with us, next time we will work on getting you out of the noise of traffic! Thank you for the review. Safe travels.
6/10 Okay
Anthony
Business traveller
3 Mar 2024
Liked: Amenities
Not exactly what I was expecting, the pictures of the room was better looking than the room in person. The sink drainage was slow as well as the shower
Anthony
Stayed 1 night in Mar 2024
Response from Bry on 5 Mar 2024
If you could email us the concerns you had of the room you stayed in, we can get to fixing any dislikes you had for future stays. We are sorry to hear so many difficulties. Safe travels.