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Reviews of Durrants Hotel

4 out of 5
Durrants Hotel
26-32 George Street, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 893 reviews" "
Rating 8 - Good. 353 out of 893 reviews" "
Rating 6 - Okay. 95 out of 893 reviews" "
Rating 4 - Poor. 40 out of 893 reviews" "
Rating 2 - Terrible. 18 out of 893 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Durrants. It's a place I grew up knowing, since my father has stayed here during business trips for decades. It was wonderful to come back as an adult and I especially loved all the charming parlour rooms on the ground floor. Great places to curl up with a coffee or glass of wine at any time. Loved the historic feel of the place. Also absolutely perfect location next to the loveliest shopping area in Marylebone. Will absolutely stay here again whenever I'm back in London!
Stayed 5 nights in Apr 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a London experience and this hotel was absolute London and Britt charm and hospitality, the multiple cozy areas were so inviting! It is definitely a classic with lovely interiors! I would love to stay here again! The staff was beyond courteous and it is walking distance to great shopping, pubs and restaurants and so close to the Chiltern Firehouse Hotel, which was a place I wanted to visit!! Charming all the way around and not far Uber ride from Portobello Market, which was a must for me as an interior designer and an avid thrifter. My best stay in London yet!
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, upscale property with a whole bunch of charm. The sitting areas and the bar were a nice place to hang out before going to your room at night. Plus my last name is Durrant so now I have stationery. lol. Thank you, Durrant’s Hotel.
Stayed 1 night in May 2024

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alexander

Business traveller
Liked: Staff & service
Nice feel to downstairs areas - clubby, refined, loved the open fire in the lobby (though the Churchill speeches piped in to the toilet were a bit much). Bedrooms a bit tired and chintzy - peeling wallpaper, broken lightbulb in bedside lamp, cracks in plasterwork; felt like one of those budget hotels on Sussex Gardens. Comfy beds though, and quiet. Staff all nice. Didn't eat at hotel. Pretty certain that the decaf coffee I ordered in lobby was instant. Area is outstanding - easy walk to tube, Marylebone High St is fab.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. Highly recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
I really enjoyed my stay at Durrants. The staff were friendly, kind, helpful and professional. The downstairs/public areas were comfortable and charming. The hallways and my room were a little dated, but clean and comfortable. I certainly prefer the ambiance to some other trendier chaims where you could be in any city. The location is superb and I will happily go back when in London in the future.
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in perfect location
Great hotel with first class service
Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel from a different era
Just a classic travelers abode with the Victorian charm and staff in position to serve and care for the traveler. A must stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Been coming here for 15 years!
Stayed 1 night in Jan 2024

8/10 Good

Giulia

Liked: Amenities
Durrants is a charming, gem and like staying at a home. The staff are friendly and helpful at all times. The bar is cosy and restaurant is also very good and hope they will open for dinner service soon.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria Eugenia, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

Francesco

Travelled with family, Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old school feeling with modern convenience…the staff was first rate…!
Stayed 6 nights in Nov 2023

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, comfortable and not, like so many hotels, claustrophobically over heated.
Stayed 1 night in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2023

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is beautiful from the outside, and the staff were ok, but it is so weirdly dated inside. Put me in mind of Fawlty Towers - hasnt been updated in decades by the look of it, really worn carpets and fixtures, plug sockets not in convenient places (for charging phone in bed/hairdrying in front of a mirror)
Stayed 1 night in Nov 2023

8/10 Good

Giulia

Liked: Staff & service, property conditions & facilities
Very warm and welcoming hotel and the staff do a good job welcoming guests.
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dandy Durrants!
Lovely stay in old world London hotel with terrific and efficient staff. Very central and lots of restaurants nearby. Loved it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Tarlach de

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Convenient & great staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Leo

Stayed 4 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is charming and quiet. The decor is traditional and very British. The location is perfect. The little bar had a fireplace and was very cozy. The staff were all excellent. My room was great. Highly recommend.
Stayed 4 nights in Oct 2023

10/10 Excellent

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned comfort in Marylebone.
This is my favourite London hotel. The location is ideal for galleries, shopping and theatre. This time the staff were very helpful when I discovered that I had lost my phone charger. For the price, there ought to be a mini-fridge in the room. This is my only criticism, though. It was clean, quiet, and comfortable.
Stayed 1 night in Oct 2023

6/10 Okay

Marc

Business traveller
Room was next to room that made noise every 20 minutes and door let light in from hallway
Stayed 1 night in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

cameron, southport

Stayed 1 night in Oct 2023

8/10 Good

Giulia

Stayed 2 nights in Oct 2023

10/10 Excellent

Melodee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I e.specially liked the friendliness and helpfulness of the staff
Stayed 5 nights in Sep 2023

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Excellent.
Stayed 3 nights in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed
We arrived early for check in and should have asked the question when we booked. I had a medical appointment and was desperate to have a shower…. Eventually we were able to get to the room which was rather tired. Our big disappointment was that there was no restaurant at the Durante, a facility we were counting on for our next reservation so we have cancelled and booked elsewhere
Stayed 2 nights in Sep 2023

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly convenient yet quiet. A clean comfortable stay
Stayed 1 night in Sep 2023

10/10 Excellent

Jan

H
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style English hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Water pressure in shower terrible. Room are small All in all a great place
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An intimate experience. Centrally located. Quaint building. Charming staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great
Stayed 3 nights in Aug 2023

8/10 Good

Ahmed, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
room was a tad small but the main problem was there was only one power point so charging devices and making a coffee became a juggling act

8/10 Good

Johanna

Stayed 2 nights in Jul 2023

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
q
Stayed 2 nights in Jul 2023

10/10 Excellent

a

Stayed 1 night in Jul 2023

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, property conditions & facilities
very central and convenient for shopping. Good location
Stayed 1 night in Jul 2023

10/10 Excellent

esranur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Joan

Stayed 2 nights in Jul 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like a sardine in a tin. The bedrooms were tiny And in a double you felt like you were in a traffic jam. Only one person could move in the room at a time sadly not for us. Though Marley one where it is is livell and lovely
Stayed 2 nights in Jun 2023