2 restaurants, breakfast, dinner served; British cuisine
Check availability

Reviews of Hilton London Wembley

4 out of 5
Hilton London Wembley
Lakeside Way, Wembley, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The Hilton was within walking distance to a bus and railway station. The property was clean. The bathroom counters were slightly stained, which I was told will be replaced in the near future
Stayed 9 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel and service
Stayed 2 nights in May 2024
Response from Hilton Team on 13 May 2024
Dear Stephen,Thank you for taking the time to provide us with the feedback. I am happy to see that you have enjoyed your stay and we do hope to see you again soon.Best Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Hilton London Wembley on 12 May 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley

10/10 Excellent

Kate, Didcot

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in May 2024
Response from Hilton London Wembley on 12 May 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Hilton London Wembley on 12 May 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley

8/10 Good

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hilton London Wembley on 12 May 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley

6/10 Okay

Shakiya Yemoh

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room was very dusty.
Stayed 1 night in May 2024
Response from Hilton London Wembley on 12 May 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley

8/10 Good

Suresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Wembley Park. Gold Car Park £15/24 hrs was an added bonus.
Stayed 3 nights in May 2024
Response from Hilton Team on 8 May 2024
Dear Suresh,Thank you for taking the time to provide us with the feedback. I am delighted to see you have enjoyed your stay.We are looking forward welcoming you back soon.Best Regards,

8/10 Good

Rohit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean with friendly staff
Stayed 1 night in May 2024
Response from Hilton Team on 6 May 2024
Dear Rohit,Greeting from Hilton London Wembley Thank you for taking the time to provide us with your feedback. Happy to see that you have enjoyed your stay and we hope to see you again soon.Best Regards,

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hilton Team on 6 May 2024
Dear Dharmesh,Greeting from Hilton London Wembley Thank you for taking the time to provide us with your feedback. Happy to see that you have enjoyed your stay and we hope to see you again soon.Best Regards,

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Hilton Team on 30 Apr 2024
Dear Wayne,Thank you for taking the time to provide us with the feedback. We always strive to provide the best service possible.We do hope to see you back soon.Best Regards,

10/10 Excellent

Adetohun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel nice staff
Stayed 1 night in Apr 2024
Response from Hilton Team on 30 Apr 2024
Dear Adetohun,Thank you for taking the time to provide us with the feedback. We always strive to provide the best service possible.We do hope to see you back soon.Best Regards,

10/10 Excellent

cedric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at in London. Close to Wembley stadium and Wembley Park station. Reception and restaurant staff very friendly, hospitable and professional.
Stayed 1 night in Apr 2024
Response from Hilton Team on 30 Apr 2024
Dear Cedric,Thank you for taking the time to provide us with the feedback. We always strive to provide the best service possible.We do hope to see you back soon.Best Regards,

10/10 Excellent

Queennie

Liked: Cleanliness, staff & service, property conditions & facilities
love it is near ovo arena and designer outlet.. We enjoyed the breakfast. My daughter loves the heated pool.
Stayed 1 night in Apr 2024
Response from Hilton London Wembley on 25 Apr 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley.

10/10 Excellent

Claymore

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Hilton Team on 22 Apr 2024
Dear Claymore,Thank you for taking the time to provide us with the much needed feedback. I am excited to see that you have enjoyed your stay with us.We do hope to see you soon.Best Regards,

10/10 Excellent

Margaret, Bishops Cleeve

Stayed 1 night in Apr 2024
Response from Hilton London Wembley on 12 May 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley

10/10 Excellent

Keishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to every where I wanted to go. Can seconds away from OVO ARENA.
Stayed 3 nights in Apr 2024
Response from Hilton Team on 20 Apr 2024
Dear Keishia,Thank you for taking the time to help us to the much needed feedback. We do appreciate it and we hope that you will come and stay with us again.Best Regards,

10/10 Excellent

Shirsendu

Stayed 1 night in Apr 2024
Response from Hilton Team on 8 May 2024
Dear Shirsendu,Thank you for taking the time to provide us with the feedback. I am delighted to see you have enjoyed your stay.We are looking forward welcoming you back soon.Best Regards,

10/10 Excellent

Debra

Stayed 4 nights in Apr 2024
Response from Hilton Team on 6 May 2024
Dear Debra,Greeting from Hilton London Wembley Thank you for taking the time to provide us with your feedback. Happy to see that you have enjoyed your stay and we hope to see you again soon.Best Regards,

10/10 Excellent

Dean

Liked: Staff & service, amenities, property conditions & facilities
Check in was very good. Everything was explained by a nice friendly man. Hotel quite modern and well presented. Room was very good, bathroom super clean. Breakfast had a good choice and was warm. Property near to shopping centre, Wembley Stadium and good transport for tube. Overall a very enjoyable stay. Would i stay at this Hilton again... YES.
Stayed 2 nights in Apr 2024
Response from Hilton Team on 13 Apr 2024
Dear Dean,Greetings from Hilton London Wembley. Thank you for taking the time to provide us with your feedback. We hope to see you again soon.Best Regards,

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice rooftop bar.
Stayed 1 night in Apr 2024
Response from Hilton Team on 10 Apr 2024
Dear Benjamin,Thank you for thanking the time to provide us with the feedback. We are happy to see that you have enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Team on 10 Apr 2024
Dear Julie,Thank you for thanking the time to provide us with the feedback. We are happy to see that you have enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel with polite & helpful staff!
Stayed 2 nights in Apr 2024
Response from Hilton Team on 10 Apr 2024
Dear Jenny,Thank you for thanking the time to provide us with the feedback. We are happy to see that you have enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Team on 5 Apr 2024
Dear Wesley,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for Wembley
Stayed 1 night in Mar 2024
Response from Hilton Team on 5 Apr 2024
Dear Robert,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

10/10 Excellent

Margaret, Bishops Cleeve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent high quality hotel !
Stayed 1 night in Mar 2024
Response from Hilton Team on 5 Apr 2024
Dear Margaret.Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

4/10 Poor

izumi

Stayed 1 night in Mar 2024
Response from Hilton Team on 14 Apr 2024
Dear Izumi,Greeting from Hilton London Wembley.Thank you for your feedback, I do hope that you will chose to stay with us again so we can offer you a 5/5 stay.Best Regards,

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location for Wembley. Great breakfast and clean room.
Stayed 1 night in Mar 2024
Response from Hilton Team on 5 Apr 2024
Dear Christian,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Team on 5 Apr 2024
Dear Tina,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2024
Response from Hilton Team on 18 Mar 2024
Dear Kenneth,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact me.Best Regards,

6/10 Okay

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just out of the way for London tourist attractions.
Stayed 10 nights in Mar 2024
Response from Hilton Team on 18 Mar 2024
Dear Jonah,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact me.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Good hotel and location for what I needed.
Stayed 1 night in Mar 2024
Response from Hilton Team on 11 Mar 2024
Dear David,Thank you for taking the time to help us with the much needed feedback. We always strive to offer the best services to our guests.Looking forward welcoming you back.Best Regards,

4/10 Poor

Caroline

Stayed 2 nights in Jul 2023
Response from Hilton Team on 7 Mar 2024
Dear Caroline,Greeting from Hilton London Wembley. Thank you for taking the time to provide us with your feedback.We do take all feedback extremely serious and we do hope to see you soon.Best Regards,

8/10 Good

Oby

Liked: Cleanliness, staff & service, property conditions & facilities
I expected a bit more, but overall it checked all the boxes. the location is traffic prone due ro the presence of the OVO Wembley. To enjoy the day, it was best to visit the arras bear the facility. Good food, dinner and breakfast. Loved the indoor pool, steam and spa!
Stayed 1 night in Mar 2024
Response from Hilton Team on 5 Mar 2024
Dear Oby,Thank you very much for taking the time to provide us with the much needed feedback.We always strive for the best service. We do hope to see you soon again.Best Regards,

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hilton Team on 23 Feb 2024
Dear Dionne,Thank you for taking the time to provide us with the amazing feedback. We hope to see you soon again.Best Regards

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great with lots of options to eat, drink and shoppes.
Stayed 2 nights in Feb 2024
Response from Hilton Team on 23 Feb 2024
Dear Arvin,Thank you for taking the time to provide us with the amazing feedback. We hope to see you soon again.Best Regards

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hilton Team on 17 Feb 2024
Dear Arvind,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hilton Team on 15 Feb 2024
Dear valued guest,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Hilton Team on 15 Feb 2024
Dear Joanna,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for ARENA events
Stayed 1 night in Feb 2024
Response from Hilton Team on 15 Feb 2024
Dear Shirley,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

10/10 Excellent

Parmjit

Stayed 1 night in Feb 2024
Response from Hilton Team on 20 Mar 2024
Dear Parmjit,Thank you for taking the time to help us with the feedback. We do hope that you will come and stay with us in the future.Best Regards,

6/10 Okay

Taranvir

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stay was pleasant, needs refurbishing!
Stayed 1 night in Feb 2024
Response from Hilton Team on 15 Feb 2024
Dear Taranvir,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

8/10 Good

Mi Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hilton Team on 15 Feb 2024
Dear Mi Lim,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

10/10 Excellent

Howard

Stayed 2 nights in Feb 2024
Response from Hilton Team on 15 Feb 2024
Dear Howard,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

8/10 Good

Jamie

Stayed 1 night in Feb 2024
Response from Hilton Team on 20 Mar 2024
Dear Jamie,Thank you for taking the time to help us with the feedback. We do hope that you will come and stay with us in the future.Best Regards,

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel.
I was there for a solo trip for an event that was on at Wembley Arena which was literally across the road! :) staff were lovely, bed was dead comfy! The bathroom unit could have been cleaner as with the doorframes in the bedroom, but other than that the hotel is lovely, big, was lush being able to go down for a swim and steam in the morning. The lifts are always pretty quick getting to you as well(always a winner) :)
Stayed 1 night in Jan 2024
Response from Hilton Team on 15 Feb 2024
Dear Rhian,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

10/10 Excellent

Jade

Stayed 1 night in Jan 2024
Response from Hilton Team on 20 Mar 2024
Dear Jade,Thank you for taking the time to help us with the feedback. We do hope that you will come and stay with us in the future.Best Regards,

10/10 Excellent

OMER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hilton Team on 15 Feb 2024
Dear Omer,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

8/10 Good

Robert

Travelled with family
Good stay BUT
Great location for our needs. The check in was good, so that was a lovely start. Great room apart from the cleanliness of the bathroom ( pics attached) of what is clearing hair clipping in the sink of the bathroom
Stayed 2 nights in Jan 2024
Response from Hilton Team on 15 Feb 2024
Dear Robert,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. I will also pass on the feedback regarding the bathroom to the Housekeeping Team Head Manager.Best Regards,

10/10 Excellent

Kriss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Spacious rooms and nice facilites, location was perfect for the event I attended last night at Wembley
Stayed 1 night in Jan 2024
Response from Hilton Team on 15 Feb 2024
Dear Kriss,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,