The Hotel were great and very helpful an the hotel was great nice clean, well decorated, more than enough for one night. Our issue was the Marco Pierre Whites and the bar staff. We ate there because of the time and myself being Diabetic needed to eat. The bar staff had no personality were quite miserable as though they did not want to be there, we ordered around 7:15 and had to wait 30mins for a drink and ro get our starters. The mains came out and i had ordered onion rings extra, which came out burnt. But i was not impressed with the food, i expected better. The chips seemed as though they were frozen, as did the onion rings, My wife had a glass that was dirty and her Lasagne again seemed to have gone through a microwave because when of how hot it was and by the time she had finished the bottom of the dish was atill hot. Although we had to chase food and drinks because we felt the service was poor, we had to return the onion rings at no point did any member of staff, offer an apology, also we were only offered one menu when it became apparent that there was an Al le carte menu NEVER eating there again.