Reception
Check availability

Reviews of Mondrian London Shoreditch

5 out of 5
Mondrian London Shoreditch
45 Curtain Road, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 473 out of 713 reviews" "
Rating 8 - Good. 168 out of 713 reviews" "
Rating 6 - Okay. 42 out of 713 reviews" "
Rating 4 - Poor. 18 out of 713 reviews" "
Rating 2 - Terrible. 12 out of 713 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Heiko Schmidt on 13 May 2024
Dear Andrew, Thank you for the 5 star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: location close to shopping and dining, close to tube/buses, pristinely clean room, great shower, nice in-room amenities, extremely comfy beds! Double “twin” beds are actually full-size. Cons: had a rough first few nights due to our room being over the hotel’s loading garage, loud middle of the night noise disrupted our sleep. Staff kindly switched our room which was much quieter. For a 5 star hotel, there should be more consideration around this. We also requested turn down service at check-in but never received it. Overall, a nice stay with nice staff and would recommend.
Stayed 5 nights in May 2024
Response from Heiko Schmidt on 6 May 2024
Dear Lauren, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Lauren, Reno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING!
Stayed 1 night in Apr 2024
Response from Heiko Schmidt on 25 Apr 2024
Dear Lauren, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Dr Penny

Stayed 1 night in Apr 2024
Response from Heiko Schmidt on 13 May 2024
Dear Dr. Penny, Thank you for the 5-star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Very comfortable. We truly enjoyed our stay
Stayed 6 nights in Apr 2024
Response from Heiko Schmidt on 25 Apr 2024
Dear Christna, Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love staying in for London.
Stayed 2 nights in Feb 2024
Response from Heiko Schmidt on 18 Apr 2024
Dear Raymond, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, good gym, easy 10 minute walk to train.
Stayed 4 nights in Mar 2024
Response from Heiko Schmidt on 30 Mar 2024
Dear Amy, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Gregory, Spokane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and location
Stayed 6 nights in Mar 2024
Response from Heiko Schmidt on 20 Mar 2024
Thank you very much for your feedback,Gregory. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity to have you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

6/10 Okay

Petra Angelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was quiet and clean. The assigned room had a steam shower that was not working but they changed our room quickly. The real disappointment was the breakfast. There was the same limited choice for all 5 days… no cereal, fruit cheese or jam. Since the restaurant is not operated by the hotel they charged us more than 5 pound service fee every day for a prepaid breakfast. I would not book the hotel again with an included breakfast.
Stayed 5 nights in Mar 2024
Response from Heiko Schmidt on 20 Mar 2024
Dear Petra,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with management to address the issue and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Audrey

Stayed 4 nights in Feb 2024
Response from Heiko Schmidt on 21 Mar 2024
Dear Audrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Heiko Schmidt on 16 Feb 2024
Dear Ryan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, lovely room and facilities. Friendly, helpful staff.
Stayed 1 night in Feb 2024
Response from Heiko Schmidt on 11 Feb 2024
Thank you very much for taking the time to write about us. Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon! Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Heiko Schmidt on 16 Feb 2024
Hello Spencer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Heiko Schmidt on 10 Feb 2024
Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Harry

Stayed 1 night in Jan 2024
Response from Heiko Schmidt on 10 Feb 2024
Dear Harry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2024
Response from Heiko Schmidt on 11 Feb 2024
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Kind Regards,Heiko SchmidtAssistant Front Office Manager

2/10 Terrible

S

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Zero customer services skills
Staff would not permit me to use my laptop in the restaurant or have a meeting with a colleague despite staying in the hotel.
Stayed 2 nights in Jan 2024
Response from Heiko Schmidt on 21 Mar 2024
Dear S, Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Kind Regards,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Sunny, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Beautiful hotel. Great location!
Stayed 4 nights in Jan 2024
Response from Heiko Schmidt on 10 Jan 2024
Dear Sunny, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Sincerely, Heiko Schmidt

2/10 Terrible

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Double Charged at Check Out
The hotel was very nice. Unfortunately the stay was tainted by the front desk charging my credit card upon check out, even though I had prepaid in full. For a hotel of this level of supposed standards, I would expect a better level of training / customer experience than this for the price.
Stayed 3 nights in Jan 2024
Response from Heiko Schmidt on 10 Jan 2024
Dear James, I can guarantee you that this is just a human mistake and does not reflect the high standard of service we are proud to offer to our guests.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

sarmed

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, the heated bathroom floors and steam shower option just what you need after long day exploring London in Dec
Stayed 7 nights in Dec 2023
Response from Heiko Schmidt on 10 Jan 2024
Dear Sarmed, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Best Regards,Heiko SchmidtAssistant Front Office Manager

8/10 Good

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay but the “courtyard view” was a view of a solid blank exterior wall and roof top equipment. The room was also near the elevators. Not ideal…
Stayed 1 night in Dec 2023
Response from Heiko Schmidt on 6 Jan 2024
Dear Mallory, Thank you for taking the time to share your feedback. Will keep a note on reservation and make sure you have a Superior Room the next time you visit us. We hope to welcome you back to our hotel very soon! Sincerely, Heiko SchmidtAssistant Front Office Manager

6/10 Okay

Kerryn, Berkeley vale

Travelled with partner
Liked: Cleanliness, amenities
500 pound deposit for a prepaid room is way too high- mini bar is like a shop and is not needed Staff did not help much and for staying over Christmas, new years and our honeymoon nothing much was done from the hotel to us Our room also spelt like smoke a few nights
Stayed 8 nights in Dec 2023
Response from Heiko Schmidt on 20 Mar 2024
Dear Kerryn,Thank you for taking the time to share your recent experience with us. At Mondrian Shoreditch we are proud to offer positively memorable experiences to all our guests and I am sorry this wasn't the case. Once again, we appreciate your very honest feedback; it is highly appreciated and has been shared with the relevant teams to ensure we keep improving the service we are proud to offer. Sincerely,Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023
Response from Heiko Schmidt on 29 Dec 2023
Dear Hilary, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Sincerely, Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Heiko Schmidt on 19 Dec 2023
Dear Ben, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay. Best Regards, Heiko SchmidtAssistant Front Office Manager

6/10 Okay

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Good bathroom. However, disturbed by noise coming from bar event downstairs until early hours. Need to decide whether they're a nightclub or a hotel first and foremost
Stayed 1 night in Dec 2023
Response from Heiko Schmidt on 19 Dec 2023
Dear Jonathan, Thank you for taking the time to tell us about your experience at Mondrian Shoreditch. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this was an exceptional circumstance and does not reflect the high quality of service we are so proud to provide. Rest assured that we are taking the appropriate measures to address the problem and all our efforts are concentrated on preventing future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heiko SchmidtAssistant Front Office Manager

8/10 Good

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and hotel overall
Really lovely hotel, very comfy bed and nice bars/restaurants. Rooms styled really nicely and steam shower was great. Only negatives were that the toilet did not have a door or screen and the bathroom door doesn't lock so no privacy. Also the courtyard view ooks out onto the roof which is fine except it's covered in AstroTurf. Not very environmentally friendly - a living roof would be much more pleasant but just a small thing. Overall definitely recommend staying here
Stayed 1 night in Nov 2023
Response from Mondrian London Shoreditch on 11 Dec 2023
Miss C,Thank you very much for taking the time to share your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon.Kind regards,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Mondrian London Shoreditch on 8 Nov 2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

2/10 Terrible

Jacqueline

Stayed 2 nights in Oct 2023
Response from Mondrian London Shoreditch on 14 Nov 2023
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

2/10 Terrible

Jacqueline

Stayed 1 night in Oct 2023
Response from Mondrian London Shoreditch on 14 Nov 2023
Dear Jacqueline,Thank you for sharing your experience at Mondrian Shoreditch London. I am sorry to read your experience with us did not meet your expectations. Please kindly email us at guestservices@mondrianshoreditch.com, as I would like to discuss your experience in more detail.Kind regards,Ava HopewellAssistant Front Office Manager

4/10 Poor

Lyle

Liked: Cleanliness
Disliked: Staff & service
Poor, overpriced and facilities shut.
Check-in not available at specified time. Pool and rooftop shut for private event during stay which we weren’t advised of previously. Thumping music throughout whole day of event. Couldn’t rest. Staff inattentive to another guest in need of ambulance assistance in lobby during stay. Couldn’t arrange taxi transport on checkout. Spacious room but steam shower didn’t work. Overall lacklustre display for an expensive highly rated hotel. Stay at your own risk.
Stayed 3 nights in Sep 2023

8/10 Good

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mondrian London Shoreditch on 4 Oct 2023
Thank you Kam for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mondrian London Shoreditch on 4 Oct 2023
DearThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Good

Ayesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay here again, clean, friendly and helpful staff. Great property to walk and explore as well as close to many food options. The only reason I didn’t give it a 5 is because there is no area on the rooftop to just sit and relax as a guest. You must either be in swimwear or deal with the not so nice rooftop restaurant staff who won’t let you just sit and enjoy the view.
Stayed 4 nights in Sep 2023
Response from Mondrian London Shoreditch on 4 Oct 2023
Thank you Ayesha for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your stay and will be passing your feedback along to our rooftop team to ensure we continue to improve the quality of service we are so proud to provide our guests. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Top quality
Stayed 1 night in Jul 2023
Response from Mondrian London Shoreditch on 10 Sept 2023
Dear Elizabeth,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

8/10 Good

Ravandeep

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really nice place. Amazing rooms and bar. Just had one really rude member of staff at Laurels which put a damper on the stay. Really rude, no smiles, no manners. Awful. Rest of the staff were fine though.
Stayed 1 night in Sep 2023
Response from Mondrian London Shoreditch on 9 Sept 2023
Dear Ravandeep,Thank you for taking the time to share your feedback. I am delighted to know you enjoyed our rooms and hotel bar Christina's during your time with us.While I wish you had a better experience at Laurel's on the Roof, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Ava HopewellAssistant Front Office Manager

10/10 Excellent

Caroline

Stayed 3 nights in Aug 2023
Response from Mondrian London Shoreditch on 9 Sept 2023
Dear Caroline,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Penelope

Stayed 1 night in Aug 2023
Response from Mondrian London Shoreditch on 9 Sept 2023
Thank you Penelope for the great review! We hope to welcome you back to Mondrian Shoreditch soon.Kind regards,Ava HopewellAssistant Front Office Manager

10/10 Excellent

irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly perfect! I loved this property and all its amenities. It’s quite unassuming and has lots to offer and quite convenient to everything. The only ask… you NEED more hooks in the bathroom. One towel hook doesn’t cut it if there is more than one person staying in the room. Small detail, but necessary. Otherwise, I’ll be back!
Stayed 3 nights in Aug 2023
Response from Mondrian London Shoreditch on 24 Aug 2023
Dear Irene,Thank you for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your stay and appreciate your feedback regarding the bathroom hooks. I will pass this on to our engineering team. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Good

Harriet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with lovely rooms, very comfortable.
Stayed 3 nights in Aug 2023
Response from Mondrian London Shoreditch on 24 Aug 2023
Dear Harriet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Gentleman at front desk who worked mornings, long hair, was spectacular! He answered ALL of my London tourist questions! Charming! Women cleaning rooms were just lovely! Delightful experience! Will highly recommend!
Stayed 4 nights in Aug 2023
Response from Mondrian London Shoreditch on 24 Aug 2023
Dear Laurie,Thank you very much for taking the time to write about us.Service is at the heart of everything we do, therefore your experience truly matters to us! We appreciate your wonderful comments and I am delighted to know you enjoyed your stay, whilst being so well looked after by our team. I will pass on your praise to the receptionist mentioned!We sincerely hope that we will have the opportunity to welcome you back to Mondrian Shoreditch soon!Kind regards,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Mondrian London Shoreditch on 9 Aug 2023
Dear Nicole,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Warm regards,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, thoughtful details, wonderful staff.
Stayed 2 nights in Jul 2023
Response from Mondrian London Shoreditch on 9 Aug 2023
DearThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful experience.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Kate

Stayed 2 nights in Aug 2023
Response from Mondrian London Shoreditch on 9 Sept 2023
Dear Kate,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another delightful stay.Sincerely,Ava HopewellAssistant Front Office Manager

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Another amazing stay - staff are so friendly and kindly delivered a cake to my room for my birthday with a card. The steam shower in the room was a game changer!! Thank you again!
Stayed 1 night in Aug 2023
Response from Mondrian London Shoreditch on 9 Aug 2023
Dear Thank you for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your birthday celebrations with us. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Good

Lisanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a nice hotel. The on-site restaurant is ok. The room was a decent size. I wish the handheld in the bathroom was higher. I found it a little challenging to put orders at the bar and restaurant on my room bill. I felt like they were suspicious about whether or not I was staying in the hotel - this happened in the restaurant especially. I also came back to my room and found a cord that I had not asked for in my room. Not sure if I would stay here again. The access to the club next door is nice.
Stayed 1 night in Aug 2023
Response from Mondrian London Shoreditch on 9 Sept 2023
Dear Lisanne,Thank you for taking the time to share your feedback. I am sorry to hear you encountered inconveniences when ordering from our dining outlets. I will pass your feedback on to our Dining Management team to ensure all of our guests are able to enjoy all of our outlets during their time with us.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Ava HopewellAssistant Front Office Manager

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Shoreditch stay
Great stay, perfect Location and comfy beds!
Stayed 2 nights in Jul 2023
Response from Heiko Schmidt on 30 Jul 2023
Dear Olivia, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Best Regards, Heiko SchmidtAssistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Heiko Schmidt on 30 Jul 2023
Dear Jessica, Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon! Kind Regards, Heiko SchmidtAssistant Front Office Manager

10/10 Excellent

Tracy

Travelled with family
One suggestion is more hooks in the bathroom for towels, so they can dry and don’t need to be rewarded daily. Other than that, wonderful experience!
Stayed 11 nights in Jul 2023
Response from Mondrian London Shoreditch on 9 Aug 2023
Thank you very much for taking the time to share your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Kind regards,Ava HopewellAssistant Front Office Manager

8/10 Good

Rekha

Stayed 4 nights in Jul 2023
Response from Mondrian London Shoreditch on 9 Aug 2023
Dear Rekha,Thank you for taking the time to leave such a great review of our hotel! I am happy to know that you enjoyed your stay. We hope to host you again very soon for another lovely experience.Sincerely,Ava HopewellAssistant Front Office Manager

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice bed. Bathroom could have done with a proper door. Not the best if sharing.
Stayed 2 nights in Jul 2023
Response from Mondrian London Shoreditch on 9 Aug 2023
Dear Philip,Thank you very much for your feedback. We are happy to see that you have enjoyed our property! We truly hope to have the opportunity of having you back soon!Kind regards,Ava HopewellAssistant Front Office Manager