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Reviews of nhow London

4 out of 5
nhow London
2 Macclesfield Road, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 700 reviews" "
Rating 8 - Good. 107 out of 700 reviews" "
Rating 6 - Okay. 27 out of 700 reviews" "
Rating 4 - Poor. 17 out of 700 reviews" "
Rating 2 - Terrible. 19 out of 700 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Phetrapee

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 5 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The styling of the hotel was fun and clever, showing off London's uniqueness in a lighthearted way.
Stayed 1 night in May 2024
Response from Pedro on 14 May 2024
Hi Carolyn!I'm super happy you had a lovely time with us! We hope you come back to see us and stay again in the future at nhow london hotel. Have a lush day! Pedro Villachica - Guest Relations Manager

6/10 Okay

Assam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this property did not meet my standards. First off, the bathroom lighting was very dark and I can barely do basic things like shave. I literally had to use my phone light to see things clearly. The breakfast was just OK. The breakfast food gets cold because the spread is literally 10 steps away from the front door entrance to outside and obv London morning being chilly, the food gets cold.
Stayed 5 nights in Apr 2024
Response from Pedro on 14 May 2024
Dear Assam,Thank you for taking the time to share your experience with at nhow London Hotel.Please accept our apologies for the disturbance you experienced during your stay and for falling short of our high standards. We have noted your feedback and I would like to assure you that action is being taken in response to your comments and every effort is being made to ensure similar issues do not occur in the future.We hope to have the opportunity to welcome you back soon and restore your confidence in our hotel.Best wishes,Pedro Villachica - Guest Relations Manager

6/10 Okay

Shannon M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran into issues with the tv and coffee maker not working. Staff upgraded us to another room however, our phone didn't work and house keeping didn't replenish some coffee suppliers, including cups. Otherwise the hotel was clean, notoo noisy, great bar and good good in the restaurant.
Stayed 5 nights in Apr 2024
Response from Pedro Villachica on 28 Apr 2024
Dear Shannon,Thank you for choosing nhow London and for sharing your recent stay with us.I'm glad that the Team promptly reacted when knowing you were facing problems in your room with a free room upgrade.It's also great to know that you found the hotel to be clean, quiet and the bar and restaurant to be great.We look forward to welcoming you again and we will make sure you enjoy a perfect stay.All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Edward, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, very reasonable, cool decor. Only downside is underground parking is pricey!
Stayed 1 night in Apr 2024
Response from Pedro on 21 Apr 2024
Dear Edward,We are so so so happy knowing you did enjoy your time among us! Hope to see you soon at nhow London!All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Dallas

Stayed 1 night in Apr 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhow hotel - WOW! My friend and I stayed in your beautiful hotel last night. Everything was simply perfect. What a stunning hotel. We loved the decor and your team are simply wonderful. We would highly recommend this gem and we will certainly be back soon.
Stayed 1 night in Apr 2024
Response from Pedro on 21 Apr 2024
Hi Karen!So many compliments! THANK YOU! It was great having you and we hope to see you again around soon :)All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff beautiful room and fab food
Stayed 1 night in Apr 2024
Response from Pedro on 16 Apr 2024
Thank you Deborah!For visiting and for your sharing your amazing feedback.We're looking forward to welcoming you back!All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Nhow London! The property was extremely clean and the location was perfect...2 blocks from the bus line that takes you to Kings Cross underground in 5 minutes. The staff was attentive and made our stay comfortable.
Stayed 8 nights in Mar 2024
Response from Pedro on 8 Apr 2024
Dear Adriana, Thank you so much for sharing your experience with us! The team will be delighted to hear their efforts were appreciated! Looking forward to hopefully having you back again in the near future at nhow london hotel. All the best, Pedro Villachica - Guest Relations Manager

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Dramatic decor. Location wasn't great - 18 minute walk from underground- Barbican. Take a taxi. Hotel in the middle of housing estates. 13 minute walk to Exmouth Market area which is lovely- coffee shops, bars, indie shops.
Stayed 1 night in Mar 2024
Response from Pedro on 8 Apr 2024
Dear Tracy, Thank you for sharing your experience with us. There are several bus routes running from our property to the two main underground stations next to us (Angel and Old Street). On the other hand, off the tourist path but great transportation options within walking distance, we find our location to be luckily quiet.We hope to see you again soon at nhow london hotel. All the best, Pedro Villachica - Guest Relations Manager

10/10 Excellent

Kurstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London!
Stayed 4 nights in Mar 2024
Response from Pedro on 3 Apr 2024
Hello!!And THANK YOU! We definitely do have the best Guests ever! :)We are thrilled you have enjoyed your stay with us.Looking forward to welcome you back very soon!All the best,Pedro Villachica - Guest Relations Manager

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2024
Response from Pedro on 3 Apr 2024
Hi Ryan!Thank you so so much for this wonderful review.We LOVE having you stay with us at nhow london hotel and it makes us so happy that you enjoy staying here.Have a lush day!We look forward to your next visit!Best wishes,Pedro Villachica - Guest Relations Manager

10/10 Excellent

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel comfortable room, can't complain
Stayed 1 night in Mar 2024
Response from Pedro on 19 Mar 2024
Dear Vishal,Thank you kindly for taking a moment to review your most recent stay with us at nhow london hotel. We are thrilled to hear that you had a great stay with us and we very much appreciate your 5 out of 5 review. I do hope that we can welcome you back to the hotel very soon for another excellent stay. Warmest Regards, Pedro Villachica - Guest Relations Manager

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bright and fun hotel comfortable beds and lovely breakfast.
Stayed 1 night in Mar 2024
Response from Pedro on 19 Mar 2024
Dear Stephanie,Thank you kindly for taking a moment to review your most recent stay with us at nhow london hotel. We are thrilled to hear that you had a great stay with us. I do hope that we can welcome you back to the hotel very soon for another excellent stay. Warmest Regards, Pedro Villachica - Guest Relations Manager

4/10 Poor

Jorge, Wading River

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Ana

Stayed 1 night in Feb 2024

10/10 Excellent

Lars Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Stayed 1 night in Feb 2024

10/10 Excellent

Maiya

Stayed 1 night in Feb 2024

8/10 Good

victoria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Everything perfect. Booked breakfast, cheap and really good x
Stayed 1 night in Feb 2024
Response from Milan - Front office manager on 13 Feb 2024
Dear Karen,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to attend a game at The Emirates. The initial reason to choose this hotel was because it had parking (additional fee) We were able to walk the 2 miles to the Emirates but there are plenty of buses available. We were pleasantly surprised that the hotel was modern, had a cool vibe and was very different to most hotels we visit. The room was spacious and had every amenity needed including complimentary water in the fridge and lip balm in the bathroom! Will stay again when in the area.
Stayed 1 night in Feb 2024
Response from Milan - Front office manager on 13 Feb 2024
Dear Mark,Thank you for taking the time to feedback on your recent stay with us. Thank you for complimenting our bedrooms and facilities, we are most grateful.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a modern funky hotel which I really enjoyed
Stayed 1 night in Feb 2024
Response from Milan on 13 Feb 2024
Dear Richard,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Wahid

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024
Response from Milan - Front office manager on 7 Feb 2024
Dear Wahid,Thank you for sharing your wonderful review with us.We do hope to welcoming you back in our hotel in the near future. Best regards,

10/10 Excellent

Leanne

Stayed 2 nights in Jan 2024
Response from Milan - Front office manager on 7 Feb 2024
Dear Leanne,Thank you very much for you review.We do hope to welcoming you back in our hotel in the near future. Kind regards,MilanFront office manager

10/10 Excellent

Emma

Stayed 3 nights in Jan 2024
Response from Milan - Front office manager on 30 Jan 2024
Dear Emma,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Ingrid

Stayed 1 night in Jan 2024
Response from Milan - Front office manager on 30 Jan 2024
Dear Ingrid,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Simon

Quirky and fun
Stayed 1 night in Jan 2024
Response from Milan - Front office manager on 30 Jan 2024
Dear Simon,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Thanks.
Stayed 1 night in Jan 2024
Response from Milan - Front office manager on 23 Jan 2024
Dear Pierre,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Erinn, Santa Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Milan - Front office manager on 23 Jan 2024
Dear Erinn,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Milan - Front office manager on 23 Jan 2024
Dear Abigail,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Milan - Front office manager on 11 Jan 2024
Dear Mark,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

6/10 Okay

Charlotte

Stayed 2 nights in Jan 2024
Response from Milan - Front office manager on 13 Feb 2024
Dear Charlotte,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 Excellent

Erin

Stayed 1 night in Jan 2024
Response from Milan - Front office manager on 11 Jan 2024
Dear Erin,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Sanjita

Stayed 1 night in Dec 2023
Response from Milan - Front office manager on 11 Jan 2024
Dear Sanjita,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

shannan, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. Accommodating. Room exceptionally clean. This place is a find. I’d stay again.
Stayed 4 nights in Dec 2023
Response from Milan - Front office manager on 11 Jan 2024
Dear Shannan,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Kaaya

Stayed 4 nights in Dec 2023
Response from Milan - Front office manager on 11 Jan 2024
Dear Kaaya,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Athena

Stayed 4 nights in Dec 2023
Response from Milan - Front office manager on 8 Jan 2024
Dear Athena,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Christine

Stayed 8 nights in Dec 2023
Response from Milan - Front office manager on 2 Jan 2024
Dear Christine,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

2/10 Terrible

Kieran

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Milan - Front office manager on 14 Feb 2024
Dear Kieran,Thank you for your review.Please accept my sincerest apologies for not meeting your expectations on this occasion. Best regards,

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023
Response from Milan - Front office manager on 2 Jan 2024
Dear Robert,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Enjoyed my stay. Breakfast could have been better with more varieties.
Stayed 1 night in Dec 2023
Response from Milan - Front Office Manager on 21 Dec 2023
Dear Amanda,Thank you for your review.We are glad you enjoyed your stay.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Ronan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the modern design of this hotel and the friendly staff
Stayed 1 night in Dec 2023
Response from Nhow London on 18 Dec 2023
Dear Ronan,Thank you for your review. We hope to have you stay with us again.

10/10 Excellent

Stefannie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023
Response from Milan - Front office manager on 19 Dec 2023
Dear Stefannie,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Marie

Stayed 1 night in Dec 2023
Response from Nhow London on 18 Dec 2023
Dear Marie,Thank you for your review. We hope to have you stay with us again.

10/10 Excellent

Clio

Stayed 1 night in Dec 2023
Response from Milan - Front office manager on 8 Jan 2024
Dear Clio,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nhow London on 18 Dec 2023
Dear Nicola,Thank you for your review. We hope to have you stay with us again.