Hello Diane,Thank you for sharing your feedback! We're delighted to hear that you enjoyed your overall stay with us and found our rooms luxurious and conveniently located. We appreciate your suggestions regarding the breakfast experience and will definitely take them into consideration to enhance our offerings. We'll work on improving the accessibility and variety of our breakfast options to ensure a more satisfying experience for our guests. We look forward to welcoming you back on your next visit!

Dear Gina,We're pleased to hear that you found our hotel very clean and enjoyed your room. We apologize for the inconvenience you experienced with the breakfast service. Rest assured, we will address the issue with the chef to ensure that the food is served at the appropriate temperature and in a timely manner. Your compliments regarding our reception and breakfast greeter are greatly appreciated, and we'll pass them along to our team.The team will be happy to hear the feedback and we are all hoping to welcome again very soon.Regards,

Dear Editha, Thank you for your review. I am glad to see that you liked the interaction with our receptionist and how informative she was. I am sorry that a was not acknowledged as you would have liked it to. We take special occasion seriously and with enough notice, we arrange something complimentary for the guests in room. In future, please try to message or email us in advance and we will be more than happy to help celebrate your birthday. We hope you understand. Best wishes

Hello Jacqueline,Thanks for the fantastic rating, we are glad to hear you enjoyed your stay here and had so much fun at Abba voyage. Our breakfast experience is also great and the staff very caring , willing to do their best to provide amazing service.We look forward to receive another visit from you.Regards,

Hello Alexander,Thank you for sharing your feedback! We're delighted to hear that you found our staff kind and helpful, and that you enjoyed the spacious and clean room, comfortable bed, and well-appointed bathroom. We're also glad to hear that you enjoyed the breakfast and found the cooked food options to your liking. We'll definitely take your comments about the cold food options into consideration to enhance the breakfast experience for our guests.We look forward to welcome you again at The Gantry London .

Hello Grant,Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. It's wonderful to know that you found our staff friendly and our rooms modern and spotless. We apologize for any inconvenience with the service at the bar on the first floor, and we'll definitely work on improving that aspect for our future guests. We appreciate your recommendation and hope to welcome you back again soon!

Dear Simon,Thank you for the top rating, we are excited to see you enjoyed our hotel and location, service. Feel free to provide further feedback for us to improve .We hope to welcome you again very soon!

Hi Roger,Thanks for taking the time to share your feedback, our location and transport links are indeed very good.We hope to welcome you again very soon.Regards,

Dear Narmin,Many thanks for the top rating.Feel free to share further feedback for the betterment of our service.Regards,

Hello Daniel,Many thanks for the top rating.Feel free to share further feedback for the betterment of our service.Regards,

Dear Gregory,Many thanks for taking time to share your feedback following your stay with us. If you are coming back in the future , let us know if there is anything else we can do to enhance your overall experience.Regards,

Hello Joshua,Thanks for the fantastic rating, we are excited to hear you already booked another stay at The Gantry London!.Looking forward to see you soon for another great stay,

Hi Laura,Thanks for the lovely comments, I hope you had a fantastic stay.Looking forward to welcome you very soon,

Dear Teresa,Thank you so much for your incredible review! We're absolutely thrilled to hear that you had an amazing experience during your stay at The Gantry.It's truly heart-warming to know that you found our hotel beautiful, clean, and with immaculate and high-end finishes. We're delighted that you enjoyed the fun and inventive design style and that even the public toilets provided a memorable design experience!We're so glad to hear that you felt looked after by our charming and helpful staff. Your kind words mean a lot to us, and we're thrilled that you found them so friendly and accommodating.It's fantastic to know that you enjoyed the fantastic food, especially the best steak you've ever had at STK restaurant, and that you found the breakfast area downstairs lovely. We're delighted that your room was comfortable and quiet, providing a peaceful retreat during your stay.We're pleased that you found our attention to detail impressive and that our location was convenient for your travel needs, with easy access to transportation and the nearby Westfield shopping mall.Your recommendation means the world to us, and we would be honored to welcome you back for another memorable stay. Thank you for choosing The Gantry!Warm regards,

Dear James,Thanks for the great rating, i hope you enjoyed your stay with us at The Gantry london.We look forward welcome you back very soon.Regards,

Dear M,Thank you for the great rating and lovely comments.We are sorry if you found our prices high, we will ensure this feedback will be passed to our Food and Beverage manager.We look forward to see you again very soon.Regards,

Dear Parris,Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience during your stay with us.It's fantastic to know that you found our property boasting stunning aesthetics, complemented by exceptional service. We're delighted that you felt secure in our highly accessible location, with seamless access to train transportation, and that the nearby mall's proximity added convenience to your stay.We take great pride in maintaining a meticulously clean environment, and we're pleased that our efforts contributed to your enjoyment.We can't wait to welcome you back for another stay in the future. Your satisfaction is our top priority, and we're grateful for your kind words.Warm regards,

Dear Rosana,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any aspects of your stay that may not have met your expectations.Your satisfaction is important to us, and we would love to learn more about your experience to see where we can improve. If you have any specific feedback or concerns you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

Dear Robyn,Thank you so much for your wonderful rating! We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we could provide you with a five-star experience. We truly appreciate your kind words and recommendation.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,

Dear Karen,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an enjoyable experience during your stay.If there are any specific areas where you feel we could improve to earn that extra star, please don't hesitate to let us know. Your input helps us to identify areas for enhancement and ensures that future guests enjoy an even better experience.We look forward to welcoming you back again soon.Warm regards,

Dear David,Thank you for sharing your positive feedback about our restaurant! We're delighted to hear that you thoroughly enjoyed your dining experience with us.We look forward to welcoming you back to our restaurant in the future for another delicious meal!Warm regards,

Dear Louise,Thank you for choosing to stay at the Gantry London, Curio Collection by Hilton and leaving the review with top rating.We look forward to welcoming you again.King regards,Aamir

Dear Nuno,Thank you very much for your excellent rating! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us.Your satisfaction is our top priority, and receiving a perfect score of 5 out of 5 is truly gratifying. We're delighted that we could meet and exceed your expectations, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

Dear Nadiege,Thank you for choosing to stay at the Gantry London, Curio Collection by Hilton and rating our service.We look forward to welcoming you again.King regards,Aamir

Dear Rosalind,Thank you for your kind words! We're delighted to hear that you found our hotel very clean and our staff friendly. Providing a warm and welcoming environment is a top priority for us, and we're glad you experienced that.It's fantastic to know that you enjoyed the breakfast. We strive to offer a delightful dining experience, and your positive feedback is truly appreciated.If there's anything else you'd like to share or if you have additional suggestions, please feel free to reach out. We value your input and hope to have the pleasure of welcoming you back for another superb stay in the future.Thank you for choosing our hotel!Warm regards,

Dear Alexander,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel very nice and enjoyed the spacious, well-decorated room with a comfortable bed. Ensuring our guests have a comfortable and pleasant stay is our priority, and we're glad we could meet your expectations.It's great to know that you appreciated the breakfast with a good range of food, including vegan options. We strive to cater to various dietary preferences, and your feedback is valuable in this regard.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Sarah-Jane,Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our hotel to be a pleasant and convenient choice, with its modern and clean facilities, as well as its proximity to the Westfield shopping centre.We appreciate your positive comments regarding the food and drink options within the hotel and the surrounding area. However, we sincerely apologize for any inconvenience caused during your request for a wine glass and oat milk. Your feedback is valuable to us, and we regret that we did not meet your expectations in this particular instance. We will review our procedures to ensure that such requests are handled more efficiently in the future. Your feedback serves as a valuable reminder of the areas where we can improve, and we thank you for bringing it to our attention.Despite this hiccup, we are pleased to hear that your overall stay was enjoyable, and we hope to have the opportunity to welcome you back in the future. If there is anything specific you would like to discuss or if you decide to return, please feel free to contact us directly.Thank you once again for your feedback.Sincerely,

Dear Lilian,Thanks for the rating. We would be happy to hear more suggestions for the betterment of our service.Regards,

Dear Gemma,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences and frustrations you experienced during your visit, particularly regarding the issues with breakfast charges and the lack of clear communication from our reception team. Our duty manager reached out to you to confirm the billing has been rectified on our end .I understand how important it is for guests to feel valued and well taken care of throughout their stay, and it deeply concerns me that we fell short of meeting your expectations in this regard. Please know that your comments have been taken seriously, and we are committed to addressing the issues you raised to prevent similar occurrences in the future.I also appreciate your feedback about the lack of clear communication during check-in, including instructions on using the lifts and information about breakfast. We will take immediate steps to improve our communication processes and ensure that all guests receive comprehensive information upon arrival to enhance their overall experience with us.Please accept my sincere apologies once again for the shortcomings you encountered during your stay.Regards,

Hello Sally,Thanks for the positive feedback , we are glad that Ajay our receptionist offered a warm welcome.We hope you will stop by again for another great stay.Regards,

Hi Elizabeth,Thank you for the lovely comments so far. We are glad you enjoyed the shower experience, however we apologise for the wait in the bar. This feedback has been passed to our Food and beverage manager. We look forward to see you again.

Dear Deborah,Thanks for the rating, feel free to advise further feedback for the betterment of our service.Regards,

Dear guest,We appreciate the positive comments and we hope we can provide you another great stay in the future.Regards,

Hi Robert,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Amie,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Cinthia,Thank you very much for your wonderful feedback! We are thrilled to hear that you had a fabulous stay at The Gantry and that your overall experience exceeded your expectations.We look forward to welcoming you back for another enjoyable stay in the future

Hi Rebecca,Thanks for the great rating and kind comments. I am glad our friendly team accommodated the free upgrade and complimentary drink to make your stay even better.Looking forward to see you for another special occasion.Regards,

Dear Heather,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Catherine,Thank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at our lovely, modern hotel and that our location proved convenient for your visit to the ABBA arena. Our colombian coffee shop is great and we are glad you enjoyed their products.we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards,

Dear Scott,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Juliet,We are glad you found our rooms well appointed and very convenient location where we are based.We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out to us.

Hi Adele,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Dear Alex,Thank you very much for your kind words and for choosing to stay with us! We are delighted to hear that you found our hotel lovely, with great design, and amazing rooms. It's also wonderful to know that you experienced friendly service from our staff members.We apologize for the inconvenience caused by the noise from the drain pipes in your room. Please know that your feedback is invaluable to us, and we will address this issue promptly to ensure that our guests have a peaceful and comfortable stay in the future.Thank you for bringing this to our attention, and we appreciate your understanding. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Hello Poul,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Angela,Thanks for the great rating and mentioning our lovely receptionist Sarah for her great service, we will ensure she will get recognition for this effort and great job.We hope you will visit us again very soon.Regards,

Dear Caroline,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Dear Helen,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hello Heather,Thank you very much for your wonderful feedback! We are thrilled to hear that you had a fabulous stay at The Gantry and that your overall experience exceeded your expectations.We are looking forward to see you next time.Regards,

Dear Susan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to have a lovely and new feeling. We appreciate your positive comments about the spacious shower and the convenient location, making it easy to access attractions like Abba Voyage and Westfield shopping centre.We take note of your feedback about the bed being too soft, and we apologize for any discomfort. Guest comfort is a priority, and we will certainly consider your suggestion for firmer mattresses to enhance our guests' sleeping experience.We're pleased that you enjoyed our breakfast offerings, although we apologize for the absence of porridge. For the next time please ask the chef or one of our breakfast team, because they do porridge on request. Regarding the dining options, we apologize for the high pricing at the Steak house. We'll review our pricing structure to ensure it aligns with our guests' expectations. Additionally, we appreciate your feedback about the Union Social opening hours, and we will explore possibilities for extending availability during early evenings.Your insights are invaluable in helping us improve, and we hope to have the opportunity to welcome you back in the future. If there are any specific areas you would like us to focus on or if you have further suggestions, please feel free to reach out.Thank you once again for choosing our hotel.Best regards,