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Reviews of W6 Hotel Hammersmith

3 out of 5
W6 Hotel Hammersmith
38-40 Glenthorn Road, London, England

Reviews

6.2
Rating 10 - Excellent. 20 out of 150 reviews" "
Rating 8 - Good. 43 out of 150 reviews" "
Rating 6 - Okay. 36 out of 150 reviews" "
Rating 4 - Poor. 25 out of 150 reviews" "
Rating 2 - Terrible. 26 out of 150 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

paul

Stayed 1 night in Feb 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst place I have checked into. It was so bad my son and I left and found another hotel to stay in.
Stayed 1 night in Jan 2024

6/10 Okay

Nakita

Perfect for a short stay and self catering and cooking, reasonably priced, good location
Stayed 1 night in Jan 2024

2/10 Terrible

Dave

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Bed was ripped in places. Shower head was broken, asked for it to be repaired. Never happened

8/10 Good

yuliia

Liked: Cleanliness
look after ,renew, always bring you up your business
Stayed 1 night in Dec 2023

2/10 Terrible

Gabriel

Stayed 1 night in Dec 2023

2/10 Terrible

Rebecca, La Center

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. Our toilet broke and was not fixed for the rest of our stay. Towels were old and graying. There were blood spatters on the bathroom wall. The oven door was completely smashed. Toilet paper holder was hanging by a screw from the wall. Couch, window, and table all broken. Headboard had about half inch of dust on top. We had to ask several times for TV to be fixed, when it finally was there were 5 available channels. I could go on and on.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Disliked: Room comfort
Won’t stay again
When first arrived I was greeted with quite a few black bags in front of property in the court yard, when got to reception no staff so had to call them, then when checked in to location staff member walked us to our actual property around the corner (so not actually at the hotel) when trying to enter room card didn’t work so ended up with the master key, when unpacking the room was so hot that I had to turn of the heater and tried to open window which just shut on its own, making the room hotter. When the main lights are on one of them flashes like made, the lights above the bed didn’t turn on, there is no bed side tables or little shelve. There wasnt a plug in kitchen to be able to wash up not a tea towel to dry up
Stayed 1 night in Dec 2023

4/10 Poor

Damian

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Jenna

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is incredibly run down. The room I was put in stank of damp/smoke, the lamps by the bed were broken with wires hanging out. Broken toilet seat. Shower was leaking and couldn’t be stopped and there was no hot water whatsoever. The place isn’t fit for purpose.
Stayed 1 night in Nov 2023

6/10 Okay

Chiara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room/studio it’s not like in the pictures, furniture are old and doesn’t feel very clean. However I didn’t use the kitchen. Despite this, there is a very good space in the room and the location is great. Overall, for the price I paid I would go back for a night or two in London
Stayed 1 night in Nov 2023

10/10 Excellent

Louisa

Liked: Cleanliness, room comfort
Nice hotel
Nice centrally located hotel and very quiet. I enjoyed my stay so much I extended it by one more night.
Stayed 3 nights in Nov 2023

6/10 Okay

Paige

Travelled with group
Disliked: Amenities, property conditions & facilities
Not at all like the photos. Walls are paper thin. Patio door couldn't be locked. Woken by screaming baby every morning of stay. Service was sub par. Always said they would "look into an issue" and then never come back.
Stayed 4 nights in Nov 2023

6/10 Okay

Larry

Disliked: Amenities, property conditions & facilities
My room bore no resemblence whatsoever to the ones pictured in the listing. The furniture is battered, the walls badly need painting, and the building entry is hardly attractive. There was no one at reception when I arrived in the middle of the day, and I would say it's a bit of a stretch to call this a 'hotel' -- there is no common area or any typical hotel amenities. I realize that places to stay in London have become quite expensive, but this place is overpriced for what you get
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Oct 2023

2/10 Terrible

Emma

Business traveller
Disliked: Cleanliness, room comfort
Room was not well maintained, wall paper was peeling, there was a hole in the wall and furniture was marked and stained, curtains did not properly cover the windows and the kitchen was not clean enough to use. The bathroom was really dirty and overall the stay was horrendous
Stayed 1 night in Oct 2023

6/10 Okay

David

Business traveller
Liked: Room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Vanessa

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lee

Liked: Cleanliness, room comfort
Nice place, but not secure
Room could have done with a Kitchen sink to clean, the wall switch was missing dimmer switch and the entry door outside to the rooms did not close properly allowing anyone access to the courtyard and rooms.....
Stayed 3 nights in Jul 2023

8/10 Good

Paula

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Jayne

Travelled with family
Disliked: Cleanliness, room comfort
Bad - Stains, Broken furniture etc
Rooms are disgusting with stained fabrics. Wallpaper hanging off and lots of broken furnishings - Avoid if possible.
Stayed 1 night in Jun 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, amenities
The property was in a great location with only a 5 min walk to the station and shops. The staff were friendly and helpful too. The double room was spacious and comfortable but was showing its age, but nothing fresh paint wouldn't solve.
Stayed 1 night in May 2023

6/10 Okay

Andrew

Excellent location with many nearby amenities. Kitchenette is a great feature. But facility feels a bit tired. No elevator.
Stayed 2 nights in Apr 2023

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Room was unclean and in disrepair (broken cabinets and dirty walls/ceilings). The bathroom was full of mould. We were so appalled that we left and booked another hotel. The hotel only provided us with a partial refund. Very unhappy stay and would not recommend.

6/10 Okay

Namita

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Julia

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Everything at your fingertips...
Upon arrival our room was cold but the staff immediately addressed the issue and even brought a space heater to speed up the heating process. Perfect location, extremely polite staff, stores/restaurants galore, transportation hub 3 mins away
Stayed 5 nights in Jan 2023

2/10 Terrible

Mina

Stayed 7 nights in Jan 2023

8/10 Good

Barry

Travelled with group
Only was a one night stay for a concert had 2 rooms one was really nice other on top floor need a bit of TLC otherwise a good stay
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Jan 2023

6/10 Okay

WAI YAN

4/10 Poor

Verified traveller

Disliked: Cleanliness
Shockingly dirty
The rooms were very hot, even with the windows open. In room 206 the tap was loose in the kitchen sink, there was no iron but had an ironing board?? Dust and dirt on the heated towel rail in the bathroom, dirty windows (hand prints) in the front room area, toilet seat not cleaned properly. The fan in the wardrobe was covered in dust, so when plugged it in dust went everywhere!! Room 207 had a bag of rubbish behind the bathroom door and in the entrance hall a black bag of toilet rolls, the sink bubbled in the night and sounded like water was going to spray out in the kitchen. Also the room was too hot and was unable to cook it down.
Toilet seat
Toilet seat
Towel rail
Stayed 1 night in Dec 2022

8/10 Good

Oliver

Stayed 2 nights in Dec 2022

10/10 Excellent

Scott

Stayed 1 night in Nov 2022

4/10 Poor

Donna

Disliked: Cleanliness, room comfort
Not recommended
Photos are very deceiving. Room was spacious, but no way was it an 'executive suite' like advertised. Flooring was all lumpy and coming apart by the bed, shower head was too heavy for holder so we had to make a holder from a wire coat hanger, shower tray plug hole not allowing water down so was left standing in dirty water. Bathroom radiator leaked so couldnt be used, so was cold in bathroom. Only 1 mug in cupboard so one of had to use a pint glass for a cup of coffee. Bed very uncomfortable and very noisy everytime one us tirned over. On us side it is ideally located for apollo but still wouldnt return
Stayed 1 night in Nov 2022

6/10 Okay

S

Stayed 1 night in Nov 2022

6/10 Okay

Martin

Travelled with family
Ok fair for the price great location for our needs.

10/10 Excellent

s

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Lesley

Stayed 1 night in Oct 2022

10/10 Excellent

Les

Business traveller
Liked: Cleanliness, room comfort
Excellent stay in a lovely hotel
W6 Hotel Hammersmith is in a great location to get around the rest of London, the property was very clean and tidy and our room was spacious and very comfortable, all the staff especially the gentleman on reception were helpful and cheerful, I will definitely book again.
Stayed 5 nights in Oct 2022

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Mouldy basement room
Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
Only problem, there was no hot water, couldn’t work out if it was because of pressure or tmv, tepid shower and cold basin it happens
Stayed 2 nights in Sep 2022

6/10 Okay

A C

Liked: Room comfort
Disliked: Cleanliness
Needs some work, but you get what you pay for
Bed was clean and comfy. Shower warm and plentiful. Inexpensive (for London) and in the right location for my trip. But the lack of privacy (no net curtains, on public view) was not brilliant and the room i stayed in needed a lot of work.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
It was a cold room bathroom was mouldy & shower head was broken. It was noisy in the evening & morning, I won’t be stopping here again.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Disappointing
Called the number on the booking confirmation ahead of our arrival to check if we could leave belongings before check in. It was the wrong telephone number. Went through to a random hotel and the receptionist wasn’t helpful with pointing us in the right direction. This caused me worry re the apartment booking. Upon arrival a member of staff helped and allowed us entry to our room before check in which was great. The room backed on to another property where there was ongoing building works taking place which can’t be helped but there was no mention of this at the time of booking. The room, fridge and bathroom were filthy but fortunately the bed was clean. Food splatters up the wall and dust on the oven! The lampshade was all broken. The location was perfect for the Apollo theatre and there are lots of pubs, shops and restaurants on the door step so we were entertained. I’m glad we were just staying for one night as we were woken early to the sound of building works. Not quite the quiet, romantic getaway we were hoping for but did the job for one night.
Stayed 1 night in Sep 2022

2/10 Terrible

Daniela

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Shahid

Travelled with family
Disliked: Amenities, property conditions & facilities
The location of the property was convenient for accessing transport and shopping facilities. But the room was not well kept snd amenities such as micro and fridge were not in good condition.
Stayed 5 nights in Aug 2022

8/10 Good

Ramon

Liked: Cleanliness, room comfort
Highly recommend for young people or family
Great studio I was located, totally independent from the hotel building with full privacy and individual entrance. Not far from city centre, around 5 metro stops to hyde park. Recommend
Stayed 1 night in Jun 2022

6/10 Okay

A

Liked: Room comfort
Mixed thoughts
Firstly the good points. The staff are cheery and polite. The location is easy to find and is in a quiet street five minutes’ walk from Hammersmith Broadway. The bedding was clean and the bed was comfortable. The points that need addressing. The room bore no resemblance to the photos in the listing. The room was a bit shabby with marked walls. The little kitchen area needs attention and the shower head had fallen off the wall. There is a cracked sewer pipe somewhere in the building as there is a strong smell coming from the bathroom. All of these comments have been made from 2019 so nothing has been done in three years. This was like run down student accommodation. I feel very conflicted about it because the photos on the website were very appealing and I am guessing that the nice rooms exist somewhere on the property. If it was upgraded and cared for, it could be very nice.
Stayed 1 night in Aug 2022

4/10 Poor

Andrew

Disliked: Cleanliness
Must Try Harder!!
The hotel was very competitively priced and in a good location. I'd read the comments from previous customers and it was as expected for the price. I had to wipe down the surfaces and wash the dishes so yes the cleaning staff leave a lot to be desired. The bedding in my case was clean. I did leave a new pair of trousers in the warddrobe after checking out. They were apparently thrown away by the cleaners ... so annoying!!
Stayed 3 nights in Aug 2022