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Reviews of Senator Mar Menor

4 out of 5
Senator Mar Menor
AVDA PRÍNCIPE FELIPE,S/N, Los Alcazares, LMN

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 232 reviews" "
Rating 8 - Good. 87 out of 232 reviews" "
Rating 6 - Okay. 40 out of 232 reviews" "
Rating 4 - Poor. 19 out of 232 reviews" "
Rating 2 - Terrible. 16 out of 232 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mary, Brookings

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Vilija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite place
Stayed 1 night in Nov 2023

4/10 Poor

Roger

Business traveller
Disliked: Staff & service
Oct 23
Everything was closed, bar closed and restaurant closed but when I arrived they had a wedding party. Pool closed but people in it. No air con, no WiFi in room and no working plug sockets. Went to receptionist on arrival 3 times and still wasn't sorted, waited until the next day and another receptionist who let maintenance know. Maintenance fixed air con and plug sockets eventually but WiFi still not available in the room. Maid turn down each day but didn't change sheets or towels plus left bottle of D10 in bathroom. Hotel was too far out of mar menor, 30-40 min walk or 10 euro cab away.
Stayed 3 nights in Oct 2023

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10. Fantastic holiday!
Positives: Location, pool area, apartment as a whole. Negatives: Mattresses far too hard, sunbeds all need replacing. Tips: Hire car a must.
Stayed 7 nights in Sep 2023

8/10 Good

David

Travelled with family
Liked: Amenities
All good!!!
Stayed 4 nights in Sep 2023

4/10 Poor

Leah

Liked: Cleanliness
Not good
Receptionist let someone push in front of us so it was a very long wait. Got woken up by drunks about 3 times all night
Stayed 1 night in Sep 2023

2/10 Terrible

Sean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisiest hotel I've ever stayed at - 4 stars? I've stayed in better 1 star hotels
Stayed 3 nights in Sep 2023

6/10 Okay

Nathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Unable to recieve a refund for two nights that we were unable to stay due to flight cancellation, had to purchase a further night to stay as our flight was not returning on original booking date Cleanliness of rooms completed by maids excellent Broken dishwasher fixed and replaced immediately , but room had damp spores through the living room and second bedroom and smelt damp, we requested that we be moved and this was granted from ground floor to 3rd floor, the same was apparent in this room don’t know if from air conditioning or if from leaks from room above, Hotel staff very friendly and helpful Area is beautiful and would come back
Stayed 1 night in Aug 2023

8/10 Good

Szczepan

Stayed 1 night in Aug 2023

8/10 Good

Acheal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in an apartment. Which was lovely, clean and very spacious. Didn’t get water in the fridge which was disappointing. Breakfast was good lots of choice. The pool was warm. Well managed by lifeguards. The whole area was very clean. We enjoyed our stay would love to go back. Only negatives. The reception staff didn’t explain anything when we arrived and there was a language barrier as didn’t speak very good English and I’m rubbish at Spanish!
Stayed 2 nights in Aug 2023

4/10 Poor

Emily

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2023

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Good weekend away
Apartment was 1 bed decent kitchen and lounge area. Balcony was small and shaded, furniture was ok. Bedroom had plenty of storage, bed was queen size and comfy, shower was really good. No english TV channels but not a major ussue for me. Staff at reception and bar were friendly and helpful, pool area was good size, plenty of sun loungers, more suited families, great pool options and slides for kids.
Stayed 2 nights in Aug 2023

10/10 Excellent

Francisco

Stayed 2 nights in Jul 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Stayed 6 nights in Jul 2023

8/10 Good

fionnuala

Liked: Cleanliness, property conditions & facilities, room comfort
Booked a 1 bed suite all inclusive...bath in bedroom was broken and although highlighted to staff was not resolved. However the room itself was amazing with 3 balconies and a fab shower.Did not get into room until 3pm and thought that the food did not match the quality of the room. The food was ok but a little bit canteen style rather than restaurant...big round banqueting tables and a handful of tables for 2...not the romantic getaway we expected. pool was fab and lots of sunbeds and a nice pool bar. We had a lovely stay and would go back but maybe not all inclusive unless quality improved.
Stayed 1 night in Jul 2023

10/10 Excellent

stephen

Stayed 1 night in Jul 2023

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for 3 nights from 31st May to 3rd June but on arrival we’re told that no facilities (pool, bar, restaurant, doors to main reception) would not be open for the first two nights of our stay as the season hadn’t started. We were not informed of this at the time of our booking or at anytime before we arrived at the hotel, so very poor and unacceptable. The hotel itself was just ok but difficult to rate facilities we didn’t have access to.
Stayed 3 nights in May 2023

8/10 Good

Ekaterina, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & remote location
Nice hotel right next door to La Serena golf course which was perfect for us but this hotel is very quiet & a remote location, the apartment & pool area was decent but the pool bar wasn't open & the restaurant/bar was shut too, perhaps as the season progresses more becomes available, we travelled week commencing 24th April for a golf trip so for us we spent most of our time at La Serena golf opposite the hotel, overall good hotel for a quiet holiday 😎
Stayed 3 nights in Apr 2023

10/10 Excellent

Mrs Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

b

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay - was very quiet as it was out on a bit of a limb from town, but this was great as it meant we had the pool to ourselves! Would have been better if all the pool facilities were open (eg jacuzzi was empty).
Stayed 3 nights in Sep 2022

10/10 Excellent

Gregory

Stayed 8 nights in Sep 2022

8/10 Good

JAMIE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is overall very good. Our room was a larger suite style room and had 3 aspects over the pool, golf courses etc, all in good order and kept clean on a daily basis. The pool area is ok, the sunbeds do need an update and there do seem to be to few of them at certain times of the day which im sure is not unusual in mid august. Theres are some strange rules regarding no balls in the pools? Not sure why balls designed to be used in pools are not allowed.. Food in the hotel was good value and plentiful in choice. Location is ok, not relalistiically walking distance to los alcazeres but taxis were easy to come by. Overall ok hotel.
Stayed 10 nights in Aug 2022

2/10 Terrible

Darren

Stayed 4 nights in Aug 2022

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine if you like a busy hotel and apartments
Perfectly ok. Not the Mar Menor Golf resort Hotel we intended booking. Two hotels using same name led to the confusion.
Stayed 1 night in Jul 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2022

4/10 Poor

Nikki

Disliked: Staff & service
Not what it says on the tin
Stayed 1 night in Jul 2022

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a great location Very helpful and friendly staff
Stayed 6 nights in Jun 2022

10/10 Excellent

Puja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Joanne

The hotel was closed
The hotel was closed and we was not notified
Stayed 3 nights in Nov 2021

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

2/10 Terrible

David

Business traveller
When
Stayed 2 nights in Oct 2021

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Sid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very helpful
Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2021

4/10 Poor

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senator Mar Menor hotel
Not great wafer thin pillow x 1 each and when ask for more told we have no more. Pot luck if you got clean towels , water cut out , half front door missing and generally looked tired
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment overlooking the pool. Apartments are clean and come equipped with washing machine, dishwasher, ironing board and iron. One bedroom has a double bed and the other is a twin. Two bathrooms, one with double sink and shower and the other with shower over bath. Balcony with small table, 2 chairs and small drying rack. Lounge has a sofa bed and TV (didn’t watch it so no idea on channels). Air conditioning is very good. You do hear some noise from other apartments and from the pool but it’s not excessive and didn’t impact on our holiday at all. Bed mattresses are quite hard. There is no hairdryer and there were only 4 hangers in each wardrobe. Apartments were cleaned every day by the lovely cleaners and bed linen was changed mid week. Pool is great, there is also a kids paddling pool and a separate small pool for 2 water slides that are great for kids. Sun beds are adequate but they really need new parasols as they were often blown away due to being broken. There is a poolside bar that is reasonably priced for drinks and ice creams. The building could do with some general maintenance to paintwork, poolside toilets and to some of the steps. The vast majority of the guests are Spanish with a smattering of other nationalities. Many of the staff speak little or no English so good chance to try out your Spanish! There is a small entertainment program (magic show, kids disco, aqua fit) again all in Spanish. Lots of on street
Stayed 7 nights in Jul 2021

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good service from staff. Efficient hotel, good breakfast.
Stayed 2 nights in Mar 2020

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Feb 2020

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
Value for money excellent. Good size rooms.
Stayed 1 night in Dec 2019

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the rooms next to driving range easy going hotel
Stayed 4 nights in Oct 2019

8/10 Good

Glenis

Stayed 4 nights in Oct 2019

8/10 Good

Federico

Stayed 3 nights in Oct 2019