Outdoor pool, open 7:00 AM to 5:00 PM, pool umbrellas, pool loungers

Reviews of The Hoxton Downtown LA

4 out of 5
The Hoxton Downtown LA
1060 South Broadway, Los Angeles, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 572 out of 803 reviews" "
Rating 8 - Good. 149 out of 803 reviews" "
Rating 6 - Okay. 50 out of 803 reviews" "
Rating 4 - Poor. 16 out of 803 reviews" "
Rating 2 - Terrible. 16 out of 803 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel, good access to restaurants, convention center, theater.
Stayed 1 night in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty street and many home less
Stayed 3 nights in May 2024
Response from Jerry on 14 May 2024
Catherine,Thanks so much for staying with us and for providing feedback regarding your stay. We always strive to improve guest experience even down to the sheets. Have a wonderful week.

10/10 Excellent

Jung Hoon

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Diamond on 14 May 2024
Thank you so much for the great review!! Love seeing this and so happy to have you here at the Hox!

6/10 Okay

Shahab

Travelled with family
Liked: Cleanliness, staff & service
Most rooms are noisy and also the TVs are mainly old LG ones with nothing to offer.
Stayed 1 night in May 2024
Response from Jerry on 13 May 2024
Shahab,Thanks so much for staying with us. Sorry to hear that it was a little noisy during your stay. Let us know if we can help you next time but finding the quietest room for you. We appreciate any feedback regarding the room. Hope you have a wonderful week.

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with gorgeous rooms and comfortable beds. Staff in reception were amazingly helpful and in the restaurant downstairs. The staff upstairs on the roof terrace were less welcoming and the pool area is very small and very busy. But all in all an oasis!
Stayed 7 nights in Apr 2024
Response from Jerry on 11 May 2024
Sara,Thanks so much for staying with us and for the glowing review. Those beds are so comfy and glad to hear you like the room décor. The front desk staff loves our guests so it is always great to see that the feeling is mutual. I will also pass on the feedback to our restaurants. Hope to see you again in the near future. have a wonderful week.

10/10 Excellent

MARIO, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 4 bicycles, locks and helmets they lend free of charge during the daytime and complimentary water cans upon request.
Stayed 4 nights in May 2024
Response from Destiny on 9 May 2024
Hey there Mario! So glad you were able to enjoy one of our Brompton Bikes and hopefully you got in some good views during your bike ride. We look forward to seeing you on the next trip!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique - LOVE this hotel - amazing space / rooms (and water pressure in shower!!) and truly the best staff I can recall: I / we will be back!!
Stayed 2 nights in May 2024
Response from Destiny on 9 May 2024
Hey there Lynn we hope to see you back soon! I'm so glad to hear that you not only got to enjoy your stay with the amazing shower we have here but also every interaction you had here was a great one. Again we look forward to your next stay !

4/10 Poor

Kala, Denver

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s like being in an old house, you can’t take a shower and NOT get scalded if the person in the next room flushes the toilet. I was “upgraded” to a room across from the elevator, so loud! And the club on the 7th floor ensures no one is sleeping until 1am. The bass thumping vibrates the room. I told the front desk about this: they credited me $40. $40, for my lack of sleep, being scalded, and dirty, tired carpeting. Clearly, I won’t be back.
Stayed 5 nights in May 2024
Response from Jerry on 11 May 2024
Kala,Thanks so much for staying with us. So sorry to hear about the noise on your floor and about the water issues. We do love this building and all the guests in it so we will definitely review all these comments and continue to provide the best service possible for our guests. Have a wonderful week.

10/10 Excellent

Andrew, Boca Raton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best shower ever! Staff is super friendly. Unlimited free cans of water! Within reason of course.
Stayed 3 nights in Apr 2024
Response from Jerry on 8 May 2024
Andrew,Thanks so much for the very kind words! We miss you already. Those showers are fantastic and we love to hear that our guests feel welcome. Looking forward to the next time. Have a wonderful week.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff is absolutely amazing! From valet parking, security, check-in, cleaning staff, and bartender, they were absolutely amazing and friendly. Angel at check-in was wonderful and Brandon the bartender was awesome and makes the best drinks! The location was perfect for a show at the Belasco. Thank you for a wonderful experience.
Stayed 1 night in Apr 2024
Response from Jerry on 4 May 2024
Melissa, Thank you so much for the kind words! We are so proud of our staff here. Angel is top notch and Brandon really is a master at the bar. I will pass this on to both of them. We do hope to see you again in the near future. Have a wonderful week.

4/10 Poor

Robin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Broken down property too close to skid row
Stayed 1 night in Jan 2024
Response from The Hox Team on 30 Apr 2024
Hello Robin, We appreciate your feedback! So sorry to hear that your take-away was not positive. We'd love to hear more about how we can improve. Please reach out if we can help you in any way. We'd love the opportunity to show you a better experience!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Hox Team on 30 Apr 2024
Thank you so much for the great review!! Love seeing this and so happy to have you here at the Hox!

10/10 Excellent

taruna, hillsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jerry on 29 Apr 2024
Taruna,Thanks so much for the positive review. We loved having you stay with us. We hope to see you again in the near future. Have a wonderful week.

8/10 Good

Bonnie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was extremely limited - only option is $55/day valet parking.
Stayed 2 nights in Apr 2024
Response from Destiny on 27 Apr 2024
Hey there Bonnie , I do apologize about valet parking we do have parking lots nearby the hotel that we are not affiliated with, that do range in price. Next time you stay here we can definitely point those out to you that way you can have more options available to you. I am happy to see your stay here was great ! We do hope to see you in the near future!

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was Very clean, staff was friendly and attentive. Valet was quick and convenient. I would definitely stay agaun
Stayed 2 nights in Apr 2024
Response from Jerry on 21 Apr 2024
Tina,Thanks so much for staying with us! We really appreciate the kind words too! Glad to hear everything was great from start to finish. Hope to see you again in the near future.

6/10 Okay

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoxton did a beautiful job with their interior and the restaurants are great. Downtown LA is a little weird these days. I had to leave a day early due to a change in my work schedule and the way it was handled at the front desk was stressful but ultimately it got resolved.
Stayed 1 night in Apr 2024
Response from Jerry on 19 Apr 2024
Sonia,Thanks so much for staying with us. Glad to hear that you enjoyed the decor and dining options. Sorry to hear that the early check out was a little stressful. Hopefully we can remedy that for next time. We hope you have a wonderful week.

2/10 Terrible

Jesus, Patterson

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Jerry on 18 Apr 2024
Jesus,Thanks so much for staying with us. Would you mind providing more detail on your stay and why you put this rating? We are always striving to improve our guest experience.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hox Team on 17 Apr 2024
Hey Melissa,Thank you so much for the great score.Hopefully we see you in the near future!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we stayed one night, it was a very memorable one. The staff were so nice and the room was cozy. We ate at the Cabra and the Moonlark diner, and both were places had great food and service. Thanks for a great night.
Stayed 1 night in Apr 2024
Response from Jerry on 14 Apr 2024
Jose,Thanks so much for the kind words about your stay. Our staff always loves working with our guests so it's great when we hear the feeling is mutual. I also enjoy the restaurants we have on site too. We hope to see you again in the near future. Have a wonderful week.

8/10 Good

Christine

Stayed 2 nights in Apr 2024
Response from Jerry on 5 May 2024
Christine,Thanks so much for staying with us. Would you mind providing some more info about your stay. We love to hear about it. Have a wonderful week.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Did not get opportunity to check out neighbourhood.
Stayed 1 night in Apr 2024
Response from Jerry on 9 Apr 2024
Anne,Thank you so much for staying with us and I am so glad you loved the hotel. Hopefully you stay with us again in the near future and we can give you some great tips to help you explore the area. Have a wonderful week.

10/10 Excellent

Samuel, Wesley Chapel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, a little smaller than we like but very comfortable. Good shower. Our refrigerator had to be replaced while we were there. There aren’t microwave ovens in the rooms but the staff brought one up pronto. Free canned water, coffee and tea. Nice restaurant and coffee shop on premises. The Peruvian restaurant on the roof was awesome.
Stayed 4 nights in Mar 2024
Response from Jerry on 1 Apr 2024
Samuel,Thanks for staying with us and for all the kind words about all we have to offer at The Hoxton. We do hope to see you again in the near future. Have a wonderful week.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool decor and convenient location to downtown venues. Walking the neighborhood was gritty. Services was mixed - with some surly and some friendly. No on-site gym.
Stayed 2 nights in Mar 2024
Response from Jerry on 1 Apr 2024
Patricia,Thanks so much for staying with us. I am glad you enjoyed the decor and vibe. Like any large city, Los Angeles can be a lot. Let us know if we can help at all next time with recommendations or tips. Have a wonderful week.

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny but nice. Would stay again
Stayed 2 nights in Mar 2024
Response from Jerry on 1 Apr 2024
Peter,So glad you hear you enjoyed your stay. We look forward to the next time for sure. Have a wonderful week.

8/10 Good

Kiara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and hotel! There was no ice bucket so that was a little bit of a downside for me and the destination fee surprised me a little too. Other than that, it was lovely and a cozy stay. Would stay again!
Stayed 2 nights in Mar 2024
Response from Hox Team on 31 Mar 2024
Thank you so much Kiara for the kind feedback! We are so happy to have had you here at The Hox. Hope to see you again soon!

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish art deco inspired hotel with retro room touches. Unique bathroom and shower set up. The rain shower was a highlight. Conveniently close to Lakers. Restaurant and bar options were intriguing but didn’t end up eating at either. Loved the pool and lounge area on the roof, nestled between the hotel restaurant. Expensive parking so we opted for a garage down the street. Compact and narrowed lobby made check in a little cumbersome. Service was accessible upon request but not outwardly or overly hospitable.
Stayed 1 night in Mar 2024
Response from Jerry on 25 Mar 2024
Lindsay,Thanks so much for staying with us. That rain shower is seriously a highlight. We are really glad you enjoyed your stay and appreciate the feedback about parking. Next time you won't want to miss out on our dining options They are amazing. Have a wonderful week.

8/10 Good

Andy

Stayed 1 night in Mar 2024
Response from Destiny on 13 Apr 2024
Hey there Andy! We are glad you enjoyed your stay here with us at The Hoxton. We hope to see you next time !

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful property, attentive staff committed to service excellence. Perfectly located to many theaters in DTLA.
Stayed 1 night in Mar 2024
Response from Jerry on 24 Mar 2024
Glynis,Thanks so much for the kind words about our staff and the hotel location. We really do pride ourselves in letting our guests know how much we appreciate them. Hope to see you again in the near future.

10/10 Excellent

Mahlon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel, staff, food; literally everything about it was amazing! Being located in Downtown LA, there was a lot of graffiti and homelessness around; which is obviously out of the control of the staff. I was never affected by that, though, and had nothing but an amazing experience here. 12/10 recommend!
Stayed 3 nights in Mar 2024
Response from Jerry on 19 Mar 2024
Thanks so much for the kind words! Glad to hear your experience at the hotel was amazing. We hope to see you again in the near future. Have a wonderful week.

6/10 Okay

Kenvi

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Between the air in the room not working and the protesters fighting for fair wages across the street, I don’t think this is the best stay. However, the staff was nice & friendly. Which we would’ve under better circumstances.
Stayed 2 nights in Mar 2024
Response from Jerry on 18 Mar 2024
Kenvi, thanks so much for staying with us and for the feedback. We are sorry for the disturbance during your stay. We really want our guests to enjoy their time at the hotel. Next time you stay, we would love to offer you a complimentary upgrade and hopefully the protests next door are done and the only sounds you hear will be local taco trucks and night markets in LA.

10/10 Excellent

JILLIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue with the place was that the phone didn't work, but they were happy to come upstairs and repair. SUPER convenient for seeing a show at United Theater. Super chill cocktail vibes in the evening with a great DJ. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Hox Team on 10 Mar 2024
Hey Jillian,Thank you so much for the kind words and feedback! we are happy we were able to get your issues resolved while u was here! we hope to see you soon as well :)

8/10 Good

Norberto

Travelled with partner
Liked: Property conditions & facilities
Beautiful property in a not-so-good neighborhood. I loved the room and especially the rain shower, but there was no fan in the bathroom. The location is a little bit iffy because the Skid Row is right there. My Citizen App was off the hook with incidents happening around me. Some things to keep in mind when booking this hotel: - The "Available Parking" is through the valet and it costs $60 for 24 hours. - There are parking garages next door to the hotel and across the street for $15 for every 12 hours. - There is a $50 destination fee that in my opinion does not justify the amenities or the services.
Stayed 1 night in Feb 2024
Response from Jerry on 4 Mar 2024
Norberto, thanks so much for staying with us. Thank you for kind words about the hotel and our shower. Big cities have a variety of areas, good and bad, so next time let us know if you want some recommendations or any tips/tricks about DTLA. We love to talk about our city. Have a wonderful week.

10/10 Excellent

Clifton

Stayed 2 nights in Feb 2024
Response from Jerry on 20 Mar 2024
Clifton,We are so glad you enjoyed your stay. Thank you so much for staying with us and for the amazing rating! Hope to see you again soon. Have a wonderful week!

10/10 Excellent

Rob, Danbury

Stayed 3 nights in Feb 2024
Response from Jerry on 20 Mar 2024
Rob,We are so glad you enjoyed your stay. Thank you so much for staying with us and for the amazing rating! Hope to see you again soon. Have a wonderful week!

10/10 Excellent

Gregory, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoxton is a unique boutique hotel located in an up & coming area of Los Angeles. Restaurants are within a reasonable walkable distance & the hotel itself has several places to dine. The decor is thoughtful & attractive with French accents & large windows looking out onto S. Broadway. We love using the place for a staycation
Stayed 1 night in Feb 2024
Response from Jerry on 20 Feb 2024
Gregory, thank you so much for the kind words. I am glad out decor and ideal location made for great staycation. We loved having you stay with us! We look forward to the next time.

10/10 Excellent

SHARON, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Hox Team on 19 Feb 2024
Thank you so much, Sharon! Hope to see you back soon!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tool concert
The receptionist I think his name was Riley? Short curly hair with a beanie was extremely helpful about the place and the area around us. He recommended us places to go and places to eat, the cafe and restaurant in the hotel were great like he said. Overall the stay there was great! Will come again
Stayed 1 night in Feb 2024
Response from Jerry on 16 Feb 2024
Salvador! Thanks so much for these kind words. I will definitely pass them along. Hope the concert was amazing. We hope to see you the next time one of your favorite bands comes to LA on tour.

8/10 Good

Hannah, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was very cute and well designed. Loved the aesthetic and amenities. However, we did not get a great night sleep due to the noise in the area. We are in downtown LA but there was loud rumbling multiple times throughout the night that woke both me and my partner up.
Stayed 1 night in Feb 2024
Response from Destiny on 17 Feb 2024
Hi Hanna! I'm thrilled you enjoyed our stylish hotel and amenities. Apologies for the noise; LA is always buzzing! Next time, we'll ensure a peaceful stay with earplugs provided in your room and a complimentary upgrade for a better view and a even larger bed for that extra touch of comfort. We can't wait to welcome you back!

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would book at the Hoxton DTLA again.
Stayed 2 nights in Feb 2024
Response from Jerry on 13 Feb 2024
Penny! We love to hear it! Can't wait till the next time. Have a wonderful day and here is to many more adventures with us.

8/10 Good

Qibing

Disliked: Cleanliness, amenities
Room was a bit small.
Stayed 4 nights in Feb 2024
Response from The Hox on 12 Feb 2024
Thank you so much for staying with us! Hope to see you again very soon!

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Destiny on 10 Feb 2024
Thank you so much for the great review Saki ! We truly miss you and hope to see you on your next adventure back to Los Angeles !

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Always a great experience
This was the third time our group has stayed at the Hoxton for the NASCAR Clash at the Coliseum. The location, staff, and amenities are always great. We will be back!!
Stayed 4 nights in Feb 2024
Response from Jerry on 10 Feb 2024
Aaron, thanks so much for the kind words. Always glad to have you here. We are so excited for your next stay. Have a wonderful week and see you next time.

6/10 Okay

E A

Liked: Cleanliness
Pros: nice looking, restaurant staff are friendly. Cons: rooms are tiny and lack storage, easy to hear noises in the adjacent rooms. Front desk staff need to be better trained to deal with guest complaints in a caring and respectful way.
Stayed 4 nights in Jan 2024
Response from The Hox Team on 4 Feb 2024
Hello! Sorry to hear there were some hiccups on your stay. We'd love to hear more about your interraction with the desk if you could share with us directly via our hello [dot] dtla at thehox [dot] com address. For a return visit, we'd love to show you other rooms on site that have more storage and are bigger - try the Biggy room next time and ask for a 17 or 18 room! They are likley just what you need! Hope to have you back soon and make things better.

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hoxton was a great stay. It has a very convenient location downtown and it felt safe. Lots to do too! The staff were very friendly and made us feel welcomed. The room was clean and comfortable--the only thing that I didn't like was that the walls were pretty thin. I could clearly make out words of the guests who were in the room next to mine (though they did seem to be speaking loudly).
Stayed 2 nights in Jan 2024
Response from The Hox Team on 31 Jan 2024
Hello Alexa,Thanks for the great review! So nice to hear you had a good stay and enjoyed our team and awesome downtown! Thanks for the feedback on the room - that's not good or to be expected so we will look into it and see if all doors/openings sealed as they should! Let us know when you come back and we'll be sure to give you a super quiet room!

10/10 Excellent

Susan, Santa Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Hox Team on 31 Jan 2024
Thank you so much, Susan! Hope to have you back soon!

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Check in was quick and easy and they were super friendly. The room was a little smaller than I expected but the bed was so comfy and the shower was awesome! The restaurant at the hotel was also really good.
Stayed 2 nights in Jan 2024
Response from The Hox Team on 31 Jan 2024
Thanks so much, Irene! We are so excited you enjoyed the team, the beds, shower and found the food great as well! Next time we'd love to show you a larger room - they come in all shapes and sizes!

8/10 Good

Brian

Stayed 3 nights in Jan 2024
Response from Jerry on 20 Mar 2024
Brian,Thanks so much for staying with us and for the feedback. We hope to see you again in the near future. Have a wonderful week.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so beautiful. The whole staff was attentive and nice.
Stayed 1 night in Jan 2024
Response from Destiny on 26 Jan 2024
Hey there Andre thank you so much for your kind words we are glad you enjoyed your stay with us and hope to see you on your next adventure !

8/10 Good

Junghwa, Union City

Travelled with partner
Liked: Cleanliness, staff & service
The hotel & the room were cute, staffs are super friendly and helpful. I stayed in the biggest room which I liked. Just note that the door of both the shower room and the toilets are pretty see-through; also a bit of lack of storage; there’s an outdoor pool but no gym. Food is great at the restaurant in the lobby as well as the servers, but it takes a long time for the food to come out. Not sure it was just that specific day, but my partner and I ordered 2 breakfast meals and i literally waited for a bit more than 30 minutes. Overall, it’s an ok hotel for the price.
Stayed 3 nights in Jan 2024
Response from Hox Team on 23 Jan 2024
Hey Junghwa, We sincerely thank you for the kind words and feedback.We would love to show you a better experience the next time you are in DTLA. Please don't hesitate to reach out via our email so that we can provide you with more luggage racks for your room. Also we appreciate the feedback for our restaurant team and we will make sure they get the feedback as well.Hopefully we see you soon!

10/10 Excellent

Maggie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Quaintest Hotel in Downtown
I stayed at the Hoxton for business for 5 days, it’s sophisticated and relaxed. Has character and charm. Staff is incredible mindful with customer service. 10/10 recommend and I will stay with Hoxton in the future.
Stayed 3 nights in Jan 2024
Response from Hox Team on 23 Jan 2024
Hey Maggie,Thank you so much for the high rating and kind words. Our team definitely loved having you stay here with us!Hopefully we get the chance to provide you with an even better experience the next time you are here at the hoxtonWarm Regards,