New Street Serviced Apartments Luton

3.5 star property
Hotel in Luton with fitness centre and rooftop terrace

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December 2024

Photo gallery for New Street Serviced Apartments Luton

Sun deck
Property grounds
Studio
Business centre
Suite, 1 Double Bed

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Business services
    Business services
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Room options

Available filters for rooms
Showing 2 of 2 rooms

Studio

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Microwave
Cookware/dishes/utensils
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Microwave
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
4-7 New Street, Luton, England, LU1 5DE

What's nearby

  • Grosvenor Casinos - 4 min walk
  • Luton Mall - 6 min walk
  • University of Bedfordshire - 7 min walk
  • Stockwood Discovery Centre - 16 min walk
  • Luton Town Football Club - 2 min drive

Getting around

  • Luton Station - 13 min walk
  • London (LTN-Luton) - 9 min drive

Restaurants

  • ‪Le Steak Parisien - ‬4 min walk
  • ‪The Black Horse - ‬4 min walk
  • ‪The Red Chilli - ‬5 min walk
  • ‪Papa John's - ‬2 min walk
  • ‪Papa J's - ‬5 min walk

About this property

New Street Serviced Apartments Luton

Hotel in a shopping district
Take advantage of a rooftop terrace, a garden and laundry facilities at New Street Serviced Apartments Luton. Free in-room WiFi and a gym are available to all guests.
Additional perks include:
  • 2 meeting rooms, a reception hall and multilingual staff
  • A TV in reception, a lift and luggage storage
  • Coffee/tea in reception
Room features
All 100 rooms have amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels and DVD players
  • Fridges, microwaves and stovetops

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

New Street Serviced Apartments Luton Apartment
New Street Serviced Apartments
New Serviced Apartments
New Serviced Apartments Luton
New Street Serviced Apartments Luton Hotel
New Street Serviced Apartments Luton Luton
New Street Serviced Apartments Luton Hotel Luton

Frequently asked questions

Is New Street Serviced Apartments Luton pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Street Serviced Apartments Luton?

This hotel doesn't offer parking.

What time is check-in at New Street Serviced Apartments Luton?

Check-in start time: 3 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at New Street Serviced Apartments Luton?

Checkout is at 10 AM.

Where is New Street Serviced Apartments Luton located?

Located in the heart of Luton, this hotel is within a 10-minute walk of Grosvenor Casinos, Luton Mall and University of Bedfordshire. Stockwood Discovery Centre and Woodside Animal Farm are also within 3 miles (5 km). Luton Station is 13 minutes by foot and Luton Airport Pkwy Station is 24 minutes.

New Street Serviced Apartments Luton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in had no pillow cases just two yellow stained pillows and two small pillow squares which were worn with stains and holes the front door was broken and they had to send a nan out three hours after check in to fix it. No parking only on a housing estate over the toad. Reception said it wasn’t their responsibility to sort pillows so had to go and buy new ones in primark and bedding and towels as only one small towel was alicaited . This is not what you expect when after a long journey checking in somewhere only to have to go and buy your own bedding . Don’t stay here .!:
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely apartment, bad bed.
Really nice apartment, but you can hear everybody in the adjacent rooms and very loud in the corridors. Possibly one of the most uncomfortable beds I've ever slept on. If the bed had been comfortable, I could have ignored the noise levels.
Stayed 1 night in Feb 2019

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Surprisingly nice for the price
Stayed 1 night in Jan 2019

6/10 Okay

Adrienne

Disliked: Property conditions & facilities, room comfort
You get what you pay for
Bed wasn’t very comfortable and small. Location isn’t really the greatest if you’re spending most of your time in London. Dishes were also not very clean.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment with good amenities
The apartment was very clean and modern. Service at hotel reception was good. However, I feel that the apartment owners should either change their address in Hotels.com or should include a door at the address included in Hotels.com. In the Hotels.com website, the address given was 4-7 New street but the actual address where the reception was situated is 4, Dumfries street. This caused initial hiccup for my stay. There was no parking, which could be a problem to those travelling by car.
Stayed 1 night in Oct 2018

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Good stay , comfortable room.
Was good value. Student accommodation basically , new build and clean , would stay again as better value and room facilities than a budget hotel for sure .
Stayed 2 nights in Oct 2018

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
very basic
it was very basic with small bed and no tv in room
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money.
The rooms were very modern and up to date but lacked the basic essentials. The “free toiletries” were half used bottles of soap and shampoo. The shower flooded the bathroom several times. I also noticed that we had no bin in our room and requested one I was shocked when the receptionist said “we can’t do anything. Use the one in the kitchen” which was several doors away from our room. Our room also had no tv, & hadn’t been cleaned properly as we noticed other people’s belongings were on the floor still.
Stayed 3 nights in Oct 2018

6/10 Okay

Paul

Liked: Cleanliness
New street serviced apartments.
I expected the apartments to be of a basic standard due to the price. The pictures showed a good standard of room an amenities, including TV, microwave etc. However the room had no amenities. A TV should at least be supplied.
Stayed 1 night in Sep 2018

6/10 Okay

Mel, lincs

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
basic but good location
Check-in lady lovely but apparently only helping out from the place next door. Room/bathroom clean & tidy - spacious for student-like accommodation. Items missing from kitchen (only one mug & one fork), no DVD player (as advertised). Free toiletries consisted of some liquid hand soap. Not even any toilet roll!!! Cleaners let themselves in at 9.15 despite check out being later. Nowhere to leave key card on check-out except place next door who didn’t want to know about problems.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
You get what you pay for
This hotel is reasonably priced for the area and the standards roughly match the price. It's pretty clean but not spotless. It has the bare minimum required for a stay; there's towels, cutlery and utensils. The front desk is good and they are friendly and helpful. The gym is quite small but is well equipped for a decent workout.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

John, Corby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Very clean and well maintained. Great staff would definitely recommend and stop again
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Nice with a really good gym
Nice, clean, professional and helpful attendant. Really good gym
Stayed 3 nights in Aug 2018

10/10 Excellent

Mduduzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lut
Place is safe, new and amazing absolutely loved it
Stayed 1 night in Sep 2018

4/10 Poor

Hassan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had to wait 2 hours as no one informed me of book in time
Stayed 1 night in Jul 2018

4/10 Poor

Marion, marrakexh

Liked: Staff & service
Disliked: Room comfort
Wifi was not free and building is very confusing room was also small and very basic compared to the standard in the photos
Stayed 1 night in Jun 2018

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, room comfort
A fuir!
Hotel à l’accueil peu acceuillant. Difficile a trouver. Etat des parties commune ok... La chambre n’etait pas propre, pas de serviette de bain, pas de savon. Toillet salle avec trace d’excrément est d’urine. A fuir!
Stayed 1 night in Aug 2018