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Reviews of Statham Lodge Hotel

3 out of 5
Statham Lodge Hotel
Warrington Road, Lymm, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 457 reviews" "
Rating 8 - Good. 147 out of 457 reviews" "
Rating 6 - Okay. 34 out of 457 reviews" "
Rating 4 - Poor. 14 out of 457 reviews" "
Rating 2 - Terrible. 5 out of 457 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities
No warning that there was a wedding reception on and that it would be impossible to get a decent nights sleep
Stayed 1 night in May 2024
Response from Ellie on 24 May 2024
Thank you for taking the time to review our hotel.We are sorry to hear of your experience, I would always recommend asking for a quieter room in advance.We are always looking for ways we can improve, and your feedback is appreciated and will be passed on to the Operations Manager. We hope to see you back at Statham Lodge in the near future – Statham Lodge.

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Property had scenic grounds. Comfortable and unique rooms. Great Breakfasts. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Ellie on 14 May 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on. We look forward to seeing you again soon.-Statham Lodge Team

10/10 Excellent

Nina

Liked: Cleanliness, staff & service
Immaculately kept and clean! Staff are polite , was a lovely place to stay! Would stay here again.
Stayed 1 night in May 2024
Response from Ellie on 13 May 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on. We look forward to seeing you again soon.-Statham Lodge Team

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a very welcoming hotel. We were lucky to stay when the weather was nice so could enjoy the beautiful gardens. Highly recommend, great value. We will be back!
Stayed 1 night in May 2024
Response from Ellie on 13 May 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on. We look forward to seeing you again soon.-Statham Lodge Team

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Menu limited if staying for a few nights. If paying by card you could not add a gratuity as it did not go to the staff. I thought I had completed the forms for goods ordered to be put on my account but it seems I didn’t and only found out when we went to our room and got a phone call to say we had to pay immediately.
Stayed 2 nights in Apr 2024
Response from Ellie on 18 Apr 2024
Thank you for taking the time to review our hotel!Sorry to hear you wasn't well informed of the pre authorisation required to charge to a room on your check, i will be sure to check all staff are up to date on this.Kind RegardsEllieStatham Lodge

8/10 Good

jayne

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was immaculately clean, i asked for an accessible room which was the furthest room from reception so as someone who struggles with mobility i think this should be somewhere closer to reception, also needs a higher toilet for disabled people. I know the outside of this hotel must be lovely in summer months but looks like it needs a good bit of maintenance at the minute, when waiting for pictures for bridal party i went to sit down on the benches outside but lacking a few planks i decided not to! Chairs in dining room not suitable for long time of seating but the staff were very helpful and arranged for a more suitable chair for me that was great thankyou to them i reaqlly appreciated that. was lovely day though thanks to all the staff
Stayed 1 night in Apr 2024
Response from Ellie on 11 Apr 2024
Thank you for taking the time to review our hotel.We are sorry to hear of your experience and rest assured we will look into the matter regarding the maintenance outside ASAP.We are always looking for ways we can improve, and your feedback is appreciated and will be passed on to the Operations Manager. We hope to see you back at Statham Lodge in the near future – Statham Lodge.

10/10 Excellent

Elaine

Travelled with family
Excellent 2 day break. The hotel is beautiful the rooms are clean and spacious, the hotel staff are extremely friendly and welcoming. The grounds are really lovely just a shame that it was not warm enough to sit outside and enjoy. Would highly recommend.
Stayed 2 nights in Mar 2024
Response from Ellie on 8 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.Delighted that you found our staff welcoming and got to enjoy our grounds, make sure to come back in warmer weather and enjoy refreshments in the sun!Statham Lodge

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotlessly clean and the bed very comfortable. Staff were genuinely friendly and welcoming. The grounds were immaculately kept. If you're outside you'll be aware of the noise from the M6 but it wasn't a problem inside the hotel
Stayed 2 nights in Mar 2024
Response from Ellie on 11 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and very helpful staff who made us really welcome as we celebrated our 30 year wedding anniversary.
Stayed 1 night in Mar 2024
Response from Ellie on 8 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.Happy anniversary - we look forward to seeing you for all of your future anniversaries with us.We hope to see you at Statham Lodge in the near future – Statham Lodge.

4/10 Poor

David Edward Chrostopher

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ellie on 11 Apr 2024
Thank you for taking the time to review our hotel.We are sorry to hear of your experience and would love it if you could give us more information on your unhappy stay.Many thanksStatham Lodge Hotel.

10/10 Excellent

Dave

Welcoming staff and friendliness. Room is very comfortable. Really enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from Ellie on 8 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge.

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service
The staff are very special. They cant do enough for you. Great people
Stayed 2 nights in Feb 2024
Response from Harry on 4 Mar 2024
Hi Roy, We always strive to make every experience special and entice our team to go the extra mile for every guest. We are thrilled that you enjoyed your stay and that you think our team are as special as we do. We hope to see you back at Statham Lodge Hotel in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Harry on 4 Mar 2024
Hi M, Thank you for your feedback. We hope to welcome you back to Statham Lodge Hotel again in the near future. Take care, Statham Lodge Hotel

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay at Statham Lodge every week due to work. Staff are always helpful & welcoming. Food is great. Not had a bad meal yet. Beds are really comfortable & I always sleep well. Only downside is some rooms have a musty smell , but generally the rooms are great. I am happy staying here, it works well for me.
Stayed 1 night in Feb 2024
Response from Ellie on 8 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.Thank you for choosing us weekly for your hotel of choice. I would always recommend requesting an upstairs bedroom - if you have a bedroom you prefer just pop us an email and we will do our best to accommodate. I would recommend 3 which is a boutique room with a walk-in shower and separate bath, Rooms 19 and 23 have lovely views of the garden.We hope to see you at Statham Lodge in the near future – Statham Lodge.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ellie on 11 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge.

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful location with walks locally along the canal and up to the dam. Fantastic service and lovely room.
Stayed 2 nights in Feb 2024
Response from Harry on 4 Mar 2024
Hi Amy,We are thrilled that you enjoyed your stay and had the chance to take in some of the beautiful views that surround Statham Lodge Hotel. We hope to welcome you back sometime in the near future and will always do our best to accommodate to our guests' every need. Take care,Statham Lodge Hotel

8/10 Good

Dominic

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ellie on 11 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge.

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Harry on 4 Mar 2024
Hi Allan, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to Statham Lodge Hotel again in the near future. Until then, take care. Statham Lodge Hotel

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Ellie on 11 Apr 2024
Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear of the great stay and service you received, which is something we pride ourselves on.We hope to see you at Statham Lodge in the near future – Statham Lodge.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Harry on 4 Mar 2024
Hi Nigel, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to Statham Lodge Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
I really enjoyed my stay at the Statham Lodge Hotel. The staff were friendly throughout and the room was clean, comfortable and well prepared. The breakfast was more than adequate and the staff were friendly and welcoming. I would highly recommend this hotel.
Stayed 1 night in Feb 2024
Response from Harry on 4 Mar 2024
Hi James, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Harry on 4 Mar 2024
Hi Ben, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once a week all the time, to break up my commute. Staff are helpful,food is top notch & the rooms are comfortable & ideal. Wifi is good too
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Harry on 4 Mar 2024
Hi Mark, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

8/10 Good

Jane

Stayed 1 night in Jan 2024
Response from Harry on 4 Mar 2024
Hi Jane, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

8/10 Good

CAROL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Harry on 4 Mar 2024
Hi CAROL, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Harry on 4 Mar 2024
Hi John, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

Janice

Stayed 1 night in Jan 2024
Response from Harry on 4 Mar 2024
Hi Janice, Thank you for taking the time to review Statham Lodge Hotel and we are glad we were able to make your experience so enjoyable. We hope to welcome you back to the Hotel again in the near future. Until then, take care. Statham Lodge Hotel

10/10 Excellent

Cath

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 6
The room had everything that was needed. One small issue was that the shower was too hot, even when the temperature dial was turned down it didn’t get any cooler.
Stayed 1 night in Jan 2024
Response from Harry on 4 Mar 2024
Hi, Thank you for taking the time to leave some feedback on your stay with us. I have passed the information regarding the shower onto our maintenance team who will take a look at the issue and ensure it is amended. Should you stay with us again, we would be more than happy to assist you and correct the issue whilst you are here on site. Our team are always happy to help. We hope to welcome you back soon. Statham Lodge Hotel

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Really friendly hotel and great service. Had a fab long chat with Melanie in the bar - inspirational individual. Food was good. Shower temp fluctuated a bit. Bed was comfortable.
Stayed 1 night in Jan 2024

6/10 Okay

Newport

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Every member of staff was lovely, and extremely helpful. Bar food was fair to middling - decent enough not to bother eating elsewhere, but not exactly fine dining! Room was clean and tidy and well appointed - but it was ridiculously cold. I mean freezing. Such a shame because everything else was decent, but I would never stay there again whilst it was so so bitterly chilly.
Stayed 1 night in Jan 2024

6/10 Okay

Balbinder, Sully, Penarth

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly comfortable reasonable.
Lovely very well appointed hotel - comfortable friendly lovely new room, everything I needed. Excellent afternoon tea and superb steak dinner. Good English breaakfast. Didn't want to leave.
Stayed 1 night in Jan 2024

10/10 Excellent

Kim van

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 1 night in a family room, with my husband and son. The room was great value for money, well equipped and the beds were comfortable. We liked the breakfast, which was included.
Stayed 1 night in Dec 2023

6/10 Okay

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Statham lodge upgrade please.
Hotel in need of an upgrade. All the paint in the hallways is dirty faded and chipped. The wardrobes in the bedrooms are ancient old pine wardrobes painted white on the outside should have been replaced years ago. The shower is completely useless as it floods the whole bathroom making it a death trap as the floor tiles are very slippery when wet. Breakfast room staff are from the faulty towers hotel ,seems like everyone is trying to rush around everywhere trying to outdo the other. When we checked in we had to wait probably because the staff were elsewhere doing something else just like Basil Faulty. Bar staff don’t want to know they just leave you standing there as though you are invisible ,or are they just plain rude. Explains then why the bar area is like a morgue. So to round up ,probably won’t be returning for quite some time.After a refurbishment has been completed. Time to get BUSY then.off you pop….
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve
The location was amazing, the room, cleanliness and overall service was perfect.
Stayed 1 night in Dec 2023

8/10 Good

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quiet location
nice friendly staff free parking nice room clean and tidy and dinner was very nice good service.
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Stayed 2 nights in Dec 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Cheshire hotel.
Warm welcome, comfortable bed and great breakfast. Plenty of room in the bar area, where we met friends. Good cot for the 2 year old who came with us. Lovely Christmas decorations.
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and went out of the way to make our family meal special. Thank you Emma
Stayed 2 nights in Dec 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value stay & the steak deal at dinner was a real bargain & great quality. The barmaid/waitress was very friendly & welcoming. Bed was really comfortable & the bath was great. Only negative was you could hear conversations in rooms doors away.
Stayed 1 night in Dec 2023

8/10 Good

Graham

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Timothy, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property in park-like surroundings. Comfortable room and excellent breakfast. Unfortunately a band was playing until midnight in a reception room on the ground floor, so we could not get to sleep until the music stopped.
Stayed 1 night in Dec 2023

8/10 Good

Isobel

Travelled with partner
Great place for a short Christmas break, with a lovely breakfast.
Stayed 2 nights in Dec 2023

6/10 Okay

Steve

Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely brilliant hotel, staff were lovely, bed was super comfy, breakfast was tasty with plenty choices. Definitely be back.
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Stayed 1 night in Nov 2023