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Reviews of The Balmoral Hotel

2.5 out of 5
The Balmoral Hotel
16 Opeongo Square, Madawaska Valley, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 138 reviews" "
Rating 8 - Good. 59 out of 138 reviews" "
Rating 6 - Okay. 12 out of 138 reviews" "
Rating 4 - Poor. 3 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. Will definitely book again
Stayed 1 night in Jan 2022
Response from Iris on 6 Jan 2022
Thank you for staying at the Balmoral Hotel again. It was a pleasure to accommodate you! Looking forward to welcome you in the future at our establishment.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Enjoyed the room. Everything was perfect
Stayed 1 night in Dec 2021
Response from Iris on 23 Dec 2021
Thank you Laurie for staying at the Balmoral Hotel and give us this awesome review. It was our pleasure to accommodate you and we are looking forward to your next stay! Merry Christmas and a Happy New Year! Iris / Balmoral Hotel

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
Nice stay.
Pretty good stay. Place is rustic but clean. Service was very good. Pillows and beds were comfortable.
Stayed 1 night in Nov 2021
Response from Iris on 3 Nov 2021
Thank you for staying at the Balmoral Hotel and give us this good review. It was a pleasure to accommodate you.

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
This is our second time at the Balmoral Hotel. Iris and her husband are such wonderful people. Yes the building is dated and the room are not the 5 star. What this hotel gives you is comfort and a sense of home. I don't need a 5 star hotel and the building has character. Iris and her husband make you feel at home. I was really sad when we left, Barry's Bay is beautiful !! I would definitely recommend this hotel. Thank you Iris for your hospitality. See you next year :)
Stayed 2 nights in Aug 2021
Response from Iris on 30 Aug 2021
thank you so much, Lina, for staying with us again and giving us this awesome review. We sure did enjoy your company as well as your sons. Looking forward to welcome you again at the Balmoral Hotel. Hope you had a save trip home and you and your family stay safe. Regards, Iris

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the covered porch for breakfast and evening drinks. We were there 4 nights, and it was like a home away from home. The owner, Iris, is terrific. Our room was roomy and spotless.
Stayed 4 nights in Jun 2021
Response from Iris on 3 Jul 2021
Thank you for staying at our establishment and give us this good review. It is our goal to present our guests with a pleasant stay. Looking forward to welcome you again in the future!

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021
Response from Iris on 25 Apr 2021
Thank you for staying at the Balmoral Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Iris on 4 Mar 2021
Thank you for staying at the Balmoral Hotel and give us this good review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful service, clean, friendly and helpful staff
Stayed 1 night in Feb 2021
Response from Iris on 18 Feb 2021
Thank you for staying at Balmoral Hotel. It was our pleasure to accommodate you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel, close to everything Barry’s Bay has to offer.
Stayed 1 night in Feb 2021
Response from Iris on 14 Feb 2021
Thank you for staying at the Balmoral Hotel and giving us this awesome review. It was our pleasure to accommodate you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2020
Response from Iris on 3 Dec 2020
Thank you for staying at our establishment and giving us this awesome review!

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my wife decided to celebrate our 26th wedding anniversary by visiting Madawaska Valley this Fall Season and booked a room at the Balmoral Hotel. We enjoyed our stay at this scenic and beautiful hotel. Service is excellent and you feel the warm hospitality. Looking forward to a second visit to the beautiful and majestic city of Barry's Bay.
Stayed 1 night in Oct 2020
Response from Iris on 24 Oct 2020
Thank you for picking the Balmoral Hotel to celebrate your 26th wedding anniversary in Barry's Bay. It was our pleasure to accommodate you hopefully can welcome you again at our establishment.

8/10 Good

Victor

Stayed 1 night in Oct 2020
Response from Iris on 30 Oct 2020
Thank you for staying at the Balmoral Hotel and giving us this good review.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Trail Ride haven
Iris is lovely and was able to accomodate us and our atvs plus gear despite the restrictions of covid. We had a great time even thought the dining room had been closed due to the pandemic. She was able to rustle up some hot coffee and delicious muffins for the breakfast, which was great for our early start. Highly recommended!
Stayed 1 night in Oct 2020
Response from Iris on 16 Oct 2020
Thank you, Timothy, for staying at the Balmoral Hotel and give us this awesome review. It was our pleasure to accommodate you. Our restaurant is still closed due to COVID-19 to limit the amount of people in the establishment so we can offer our overnight guests a safe and comfortable stay. Thank you for the nice picture.

10/10 Excellent

Amar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Iris on 14 Oct 2020
Thank you for staying at our establishment and give us this awesome review. It was our pleasure to accommodate you and your wife.

10/10 Excellent

Prashant, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic & super accomodating host, very clean and neat and spacious enough room. Literally no problem at all. Will definitely come back!
Stayed 1 night in Oct 2020
Response from Iris on 12 Oct 2020
Thank you for choosing the Balmoral Hotel and giving us this awesome review. Looking forward to accommodate you again in the future!

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Iris on 12 Oct 2020
Thank you for staying at the Bamoral Hotel and giving us this awesome review.

10/10 Excellent

Bessie, Brampton, ON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat. A blue and white stripe of the quilt made us felt like at home, warm and cozy. The lady was friendly and helpful. Talking with her during breakfast time the next morning was a nice way to start the day.
Stayed 1 night in Oct 2020
Response from Iris on 9 Oct 2020
Thank you, Bessie, to stay at the Balmoral Hotel and give us this awesome review. We are glad you had a comfortable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to come back
We stayed there only one night, but it was a nice night and very calm. The place is well located and the owners are friendly and helpful. ;) We will definitely come back next time!
Stayed 1 night in Sep 2020
Response from Iris on 26 Sept 2020
Thank you for staying at Balmoral Hotel and giving us this awesome review. Looking forward to welcome you again at our establishment.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Iris on 25 Sept 2020
Thank you David for staying with us and giving us this awesome review.Hopefully we can welcome you again on your next trip to Barry's Bay.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Iris on 23 Sept 2020
Thank you for staying at the Balmoral Hotel and taking your time to give us this good review.

6/10 Okay

lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for
The price was right for the one night we stayed there but you get what you pay for. The rooms are very small and the furnishings are very old. The room was clean. It took a good five minutes before the hot water would turn on, at first my wife didn’t there was hot water. The stairs and the floor in our room were slanted I guess because of the age of the building. Could not get to sleep because of the traffic going by all night. We were in the front of the hotel. We wouldn’t stay there again. But I will say that the lady who checked us in was very nice.
Stayed 1 night in Sep 2020
Response from Iris on 12 Sept 2020
Thank you for staying at the Balmoral Hotel and taking your time to write this review. You stayed at a hotel which was originally built in 1894 across from the "Old Railway Station" and in the vicinity of the "Old Water Tower". Yes, the age of this building shows signs of being around for many years which gives it its flair. So are the furniture purposely picked to match the style. Mattresses, flatscreen TVs as well as toilets and sinks are fairly new. We are also offering Netflix on our TVs for a relaxing stay.

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rest stay
Just needed a place to stay for one night. Really good experience. Would recommend it highly
Stayed 1 night in Aug 2020
Response from Iris on 30 Aug 2020
Thank you for your kind words and the awesome review. It is much appreciated. It was our pleasure to accommodate you!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat stay!
Great location. The host was friendly and very helpful. Coffee/tea and muffins for breakfast were a pleasant surprise and very much appreciated. Great cup of tea! Would definitely stay again
Stayed 1 night in Aug 2020
Response from Iris on 24 Aug 2020
Thank you for staying at the Balmoral Hotel and giving us this awesome review. We appreciate that you liked your stay!

10/10 Excellent

Robert, Milton, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very nice and accomdating. Rooms were nice and clean. I like the Netflix streaming service. Hotel is right across from Żurakowski park and other small gems. Parking is on site
Stayed 1 night in Aug 2020
Response from Iris on 21 Aug 2020
Thank you for staying at the Balmoral Hotel and giving us this awesome review. It was our pleasure to accommodate you. Iris

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Iris on 10 Aug 2020
Thank you for staying at the Balmoral Hotel and giving us this awesome review. It was our pleasure to accommodate you.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a quiet night during COVID times. Staff was friendly and helpful, room was decent and clean. Enjoyed some drinks on the beautiful patio - will return to enjoy properly when things are more back to normal!
Stayed 1 night in Jul 2020
Response from Iris on 28 Jul 2020
Thank you for staying at the Balmoral Hotel and giving us this good review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, Very clean. Staff friendly and courteous.
Stayed 1 night in Jul 2020
Response from Iris on 3 Jul 2020
Thank you for staying at our Hotel and giving us this awesome review. It is our goal to present our guests with a pleasant and comfortable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Iris on 25 Feb 2020
Thank you for staying at the Balmoral Hotel and taking your time to give us this good review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Resort town charm. Could use a Keurig machine in the room.
Stayed 2 nights in Feb 2020
Response from Iris on 17 Feb 2020
Thank you for staying at the Balmoral Hotel and giving us this good review. It is our goal to present our guests with a comfortable stay. We do serve coffee, tea and muffins complimentary in the morning starting at 7:30 a.m.. There is also a kettle and microwave on the 2. floor in the hallway accessible to all our guests. Thanks again! Iris

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Iris on 8 Jan 2020
Thank you for staying at the Balmoral Hotel and giving us this awesome review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Iris on 7 Jan 2020
Thank you for staying at the Balmoral Hotel and give us this good review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and neat. We enjoyed our stay. Thanks. Nice venue.
Stayed 1 night in Aug 2019
Response from Iris on 30 Dec 2019
Thank you for giving us this awesome review. It was our pleasure to accommodate you at our establishment. Stop in when you are coming this way again.

8/10 Good

Nicholas

Stayed 4 nights in Oct 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Iris on 28 Oct 2019
Thank you for staying at the Balmoral Hotel and giving us this good review. It was our pleasure to accommodate you.

10/10 Excellent

Debbie, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very neat Its a very old building but very well kept The bar was very nice and the girls are very friendly and couldn’t be anymore accomdating
Stayed 2 nights in Oct 2019
Response from Iris on 27 Oct 2019
Thank you for staying at the Balmoral Hotel and giving us this awesome review. It was our pleasure to accommodate you at our "Home Away From Home".

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This hotel has a central location and free parking. It is an older property with some quaint features. The owner is very friendly and helpful. She helped us with our baggage going in and out. The stairs to the rooms are formidable .They are long and steep. The food is frozen fare with small portions.The breakfast was good muffins and coffee. The TV was on a Roku with few free channels and no local channels. Price, location, and friendly host made up for the lack of amenities.
Stayed 2 nights in Oct 2019
Response from Iris on 19 Oct 2019
Thank you for staying at the Balmoral Hotel and taking your time to write this review. We are preparing and cooking most of our menu items in house (except Onion Rings, Mushroom Caps etc.) and our portions are plenty. Some people cannot finish their plates and take the remainder home. Instead of putting small coffee makers in the rooms we offer complimentary coffee/tea and muffins in the morning for a good start of the day. Since Barry's Bay Cable TV was discontinued we are offering Netflix for our guests. A microwave as well as a kettle are available at a common area on the same floor than the rooms (no stairs required).

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good
Stayed 1 night in Oct 2019
Response from Iris on 13 Oct 2019
Thank you for staying at the Balmoral Hotel.

10/10 Excellent

William, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and rustic, very adequate and satisfactory...
Stayed 1 night in Oct 2019
Response from Iris on 13 Oct 2019
Thank for staying at our Hotel and giving us this awesome review. It is our goal to present our guests with a comfortable stay. The Balmoral Hotel is originally built in 1894 and we are trying to highlight its beauty in this rustic and antique setting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a significant, historic building that has been restored to a comfortable standard. The rooms are comfortable and clean Management is very attentive and friendly. The pervading tone is a welcoming atmosphere with a "you are very important to us" attitude.
Stayed 3 nights in Sep 2019
Response from Iris on 4 Oct 2019
Thank you for staying at the Balmoral Hotel and giving us this awesome review. The comfort and well being of our guests is very important to us. Maybe we can welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very friendly and knowledgeable about the area. I would recommend the hotel to any family or friends.
Stayed 1 night in Sep 2019
Response from Iris on 19 Sept 2019
Thank you for staying at the Balmoral Hotel and writing this awesome review. It is our goal to present our guests with a comfortable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Iris on 14 Sept 2019
Thank you for staying at the Balmoral Hotel and giving us this good review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fresh coffee and muffins each morning was very much appreciated! Iris was a wonderful host. We loved the character and the location of the building, as we could walk to most places.
Stayed 3 nights in Aug 2019
Response from Iris on 4 Sept 2019
Thank you for staying at the Balmoral Hotel and giving us this good review. It was our pleasure to accommodate you at our "Home Away From Home". Maybe we can welcome you again on your next trip to Barry's Bay.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful atmosphere
My sons and I had the a wonderful time at this cozy hotel. The owner of this hotel is absolutely wonderful and extremely hospitable. The room was as described, beds were comfortable, shower pressure excellent. It is very homey environment. We had the opportunity to have dinner in house it was quite busy and a bit of a wait but the food was really good. I would recommend this hotel to anyone we had a wonderful time.
Stayed 1 night in Aug 2019
Response from Iris on 25 Aug 2019
Thank you Lina for this awesome review. It was our pleasure to accommodate you and your sons. Our goal is to present our customers with a pleasant and comfortable stay. Maybe we can accommodate you again some time in the future. Thanks again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there were amazing so friendly and the food was very good .Thank you. a very peaceful and relaxing time will recommend staying there.
Stayed 2 nights in Aug 2019
Response from Iris on 19 Aug 2019
Thank you for staying with us and giving us this awesome and lovely review. It is our goal to present our guests with a comfortable stay at our "Home Away From Home". "If we can make our guests happy, we are happy!"

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, great room - clean and great bed. Super soft towels.
Stayed 1 night in Aug 2019
Response from Iris on 12 Aug 2019
Thank you for staying at the Balmoral Hotel and giving us this good review. It is our goal to present our guests with a comfortable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Iris on 5 Aug 2019
Thank you for staying at the Balmoral Hotel and giving us this awesome review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hotel built, according to the sign outside, in 1853! Not a cookie cutter, seen-one-seen-them-all place. A great experience in a up-to-date, clean, comfortable and classic hotel. Comfortable bed, fluffy towels, spotlessly clean! You can't ask for better in a place where you are only going to sleep. Looking forward to going back there.
Stayed 3 nights in Jul 2019
Response from Iris on 2 Aug 2019
Thank you for staying at the Balmoral Hotel and giving us this awesome review. It is our goal to present our guests with a comfortable stay. Looking forward to welcome you again on a future visit. Thanks again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Iris on 9 Jul 2019
Thank you for staying at the Balmoral Hotel and taking your time to give us this good review. It is our goal to present our guests with a comfortable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Excellent!
Stayed 2 nights in Jun 2019
Response from Iris on 5 Jul 2019
Thank you for staying at the Balmoral Hotel and giving us this good review. It is our goal to present our guests with a pleasant and comfortable stay.