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Reviews of Rotana Al Mesk Hotel

2 out of 5
Rotana Al Mesk Hotel
2708 Alhaytham Bin, Abi Sinan Bani Khidr, Madinah, Madinah

Reviews

6.6
Rating 10 - Excellent. 13 out of 58 reviews" "
Rating 8 - Good. 18 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 8 out of 58 reviews" "
Rating 2 - Terrible. 11 out of 58 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Edgar, Lawrence

Travelled with group
Liked: Staff & service, property conditions & facilities
It’s definitely not a luxury hotel; but it had a good price and close to pretty much everything.
Stayed 1 night in Oct 2023

6/10 Okay

Moheeb

Stayed 2 nights in Oct 2023

6/10 Okay

TAREQ S A Y, HAWALY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Sep 2023

4/10 Poor

Ahmad

Stayed 1 night in Sep 2023

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money
Stayed 1 night in Aug 2023

8/10 Good

Samer

Stayed 1 night in Jun 2023

4/10 Poor

Yacine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful, property is a rundown place, walls are thin, place is a cry out for a renovation!!
Stayed 3 nights in Apr 2023

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Apr 2023

2/10 Terrible

Saiyed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Rashed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Acceptable
Like: Acceptable place near to Haram and Qoba walk market Dislikes: bad Pillows and bad and there is no king size blanket also no sound proof
Stayed 2 nights in Dec 2022

6/10 Okay

Jacob

2/10 Terrible

Mohamad

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing

2/10 Terrible

Md

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition of the room, especially the bathroom and the shower area was terrible, dirty and gross. Wi-Fi was very slow and sometimes not available. Non friendly staff and not adequate toilet paper and towel. Only good thing was the location. Very close to the Rawdah. If you only care about the location and not worried about the room facilities, then this place is for you. Otherwise, pay a bit more money and get a different hotel like Pullman ZamZam

8/10 Good

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

2/10 Terrible

Waleed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Rafiqul

Stayed 1 night in Jul 2022

10/10 Excellent

Shamsul

Stayed 4 nights in May 2022

8/10 Good

Azfar

Travelled with family
Stayed 1 night in May 2022

4/10 Poor

AYMN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
The staff uncooperative, no cleaning at all
Stayed 3 nights in Apr 2022

8/10 Good

Anwar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2022

10/10 Excellent

Pervaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

2/10 Terrible

ErtugrulBey, California

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk never heard of Orbitz and therefore you don't have a reservation. Even if you already paid for it. I had to get a different hotel in the middle of the night.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 11 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff where all nice, the hotel needs to be refurbished
Stayed 7 nights in Dec 2019
Response from reser on 23 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It will be very helpful if they can provide a Microwave Oven which helps especially for the guests with small children to warm up milk etc. and a wall clock which will be a great help so guests will not be late for their prayers.
Stayed 4 nights in Oct 2019
Response from res on 1 Nov 2019
Thank you for your opinion amazing and we hope to God to provide the best service to our customers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from rese on 18 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from res on 18 Jul 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
High price,lower quality Small bathroom Not very clean
Stayed 1 night in May 2019

10/10 Excellent

Mohamed

Liked: Room comfort
No title
Location is perfect hotel didn’t have restaurant and have a very limited service front desk clerk not available all the time and they never answer the call if you need anything.
Stayed 3 nights in Apr 2019
Response from res on 13 Jun 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not advisable
Stayed 1 night in Apr 2019
Response from res on 13 Jun 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Internet doesn't work, owner refused to give me access to the wifi which did work.
Stayed 4 nights in Apr 2019

8/10 Good

Syed Ali Raza

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from Said Mobasher on 3 May 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is perfect front desk staff responds poor
Stayed 2 nights in Mar 2019

4/10 Poor

Hammad

Disliked: Cleanliness, staff & service
Extremely poor
It was bad option.as staff is extremely poor and non cooperative. Only location is good. Bedsheets have blood stains.
Stayed 1 night in Jan 2019
Response from res on 2 Feb 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from res on 14 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good for the price.
Stayed 5 nights in Dec 2018
Response from res on 9 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tumbs Up!!!!
Great Experience.....
Stayed 2 nights in Dec 2018
Response from res on 5 Jan 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing. But we paid nearly 100 dollars per night and it was not worth the price. The bathroom was not cleaned. The walls were thin so we heard every movement outside of the room. Overall it is a 1 star hotel and it lives up to that. Due to its location they’re able to profit from it. Next time I’d pay extra and choose another hotel.
Stayed 1 night in Dec 2023

8/10 Good

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
Der einzige Vorteil Haram ist zu Fuß erreichbar. War alleine aber mit Famillie auf keinen Fall, die Zimmer sind leider nicht Sauber.
Stayed 3 nights in Aug 2023

8/10 Good

Fatima zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre
Propre, très proche du Masjid Belle expérience overall
Stayed 2 nights in Jan 2023

4/10 Poor

Mohamed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room for 3 persons was too small and unfortunately not clean enough. The beds are too old and would squeak when turning on them. I didn’t expect much to be honest given the relatively low prices. Breakfast was not possible because the whole breakfast area was reserved by a group. The staff were very friendly. Just as a tip: at least insure that the rooms are clean enough for the guests.

8/10 Good

Yahdih

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2022

2/10 Terrible

NAIF

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

mohamed

Stayed 6 nights in Dec 2019
Response from Reservation on 11 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est correct, l’hôtel est proche de commerces et petit resto, 3 minutes des portes 5 du haram, 5 minutes pour se rendre à al rawdah (tombe du prophète, d’abou bakr et omar). Moins de 10 min pour allonger l’esplanade et aller au cimetière al baqi. Poua aller à Al chouhada (montagne ouhoud, cimetière chouhada, mont des archers), il suffit de traverser l’esplanade en 10 min, et prendre un bus (6 rials, A/R). Le gros soucis c’est avec le wifi qui fonctionne mal et de manière aléatoire, avec un débit très faible.
Stayed 2 nights in Oct 2019
Response from res on 3 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

YAMEN

Liked: Staff & service, property conditions & facilities, room comfort
قريب جداً من الحرم , سعر مناسب جداً
Stayed 1 night in Oct 2019
Response from reservation on 28 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from res on 25 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hoda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from res on 15 Aug 2019
Thanks for staying with us. We appreciate your feedback!