All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything is ok but the hotel transportation is available at limited time. Location is not close to public transportation.
Kittipong
Stayed 1 night in Nov 2023
6/10 Okay
karen
Travelled with partner
7 Nov 2023
Liked: Property conditions & facilities
The woman at check in was the most unfriendly person we meet throughout out 10 day stay in Spain
The outside looks worse than the inside
Our room was clean, very comfortable and perfect for a family for a quick overnight
Un alojamiento asombroso, flipante, épico y hermoso. Nos encantó, y moló mazo. Las comodidades están a otro nivel, y la habitación estuvo nítida y limpia. La personal nos atendió con cortesía. Hay una guagua de traslado que recorre entre el aeropuerto y el hotel, también. Extremadamente recomendable.
We had a pleasant stay. Great customer service from all the staff. Very clean room and bathroom. Comfortable bed. Had dinner and breakfast. Both very good and again the sevice in the dinning room was great. On the whole very satisfied.
Hotel reeked like smoke, including in my room. It was also noisy with people slamming doors, knocking on doors, being loud at 1am, 4am. Needs a refresh as the rooms were run down and the sheets had marks on them.
The hotel itself was great. The location does not match the hotel, but truck drivers also want a nice place to stay. The area is very safe as every vehicle entering the area has to go in and out through a gated area. Very reasonable on the price. Only a single restaurant was available.
It’s quite a good place if you’re just staying for the night, clean and nice staff but not coffee maker, microwave or iron, and you have to pay for the water in the fridge and for the shuttle bus from/to the airport.
I loved that it’s very closed to the airport and they can drop you off at the airport for only €9. All the staff was really nice and helpful with the exception of the young girl with glasses, she was not friendly at all. When I got there I said hi and she didn’t even answer. The day I checked out she did the same thing. So mean.
This hotel was incredibly convenient. Close to Barajas Airport and the train/bus routes to Madrid city center. Their breakfast has a lot of delicious options. I would certainly stay here again!
Rafael
Stayed 2 nights in Jul 2023
10/10 Excellent
Luis, Lomita
Travelled with family
3 Jul 2023
Liked: Cleanliness, staff & service
The hotel is very modern, located fifteen minutes away from the airport.
Price is very reasonable and buffet breakfast is included.
Really love this hotel. It's very clean and convenient, with a supermarket and fast food shop right next to it. The room inside is modern and functional, especially like they set a shelf underneath the basin in toilet for putting stuff. The soundproofing is excellent. The only downside is it's a bit far away from city but if you're travelling with a car, it's not an issue as they have parking spaces in front of hotel entrance.
The staff was always very helpful especially helping to pick me up from the airport. Breakfast is amazing. I am from America and I appreciate them helping me in English. A wonderful facility!