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Reviews of ibis Madrid Calle Alcala

1 out of 5
ibis Madrid Calle Alcala
Calle de Valentin Beato, 20, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 391 reviews" "
Rating 8 - Good. 161 out of 391 reviews" "
Rating 6 - Okay. 33 out of 391 reviews" "
Rating 4 - Poor. 9 out of 391 reviews" "
Rating 2 - Terrible. 8 out of 391 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round
Stayed 2 nights in May 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, nice and very convinient room and location. Service from the staff fantatic
Stayed 1 night in Jan 2024

8/10 Good

Geovanina

Stayed 7 nights in Dec 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Nick

Business traveller
Disliked: Amenities, property conditions & facilities
Location is great for food and work with a metro nearby. Hotel is very basic, far below any normal Ibis standard. Rooms are very small, dated, with no air conditioning, too few plug sockets, limited bathroom and no extra lock on door. Breakfast was low standard, very limited choice, not great options, almost nothing hot and truly terrible coffee. It was clean and well presented but disappointing. Overall I would stay again if I had no alternative but it would not be my choice next time. To improve they should offer more breakfast options and update the rooms.
Stayed 4 nights in Nov 2023

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stuff really friendly. Clean. No cups or glasses in the room. Very close to the metro. Just old and rooms dont look like in the pictures.
Stayed 6 nights in Oct 2023

10/10 Excellent

Wilma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but small.
Stayed 1 night in Oct 2023

10/10 Excellent

Yongge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but quite and good for metro transportation
Stayed 3 nights in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to the metro station, staff very nice
Stayed 3 nights in Sep 2023

10/10 Excellent

Luisa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Excellent breakfast buffet.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Hannah

Stayed 3 nights in Jul 2023

10/10 Excellent

Marcos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, service, area
Very good location close to a metro station, restaurants and cafes nearby, and one big mall one metro stop away. Easy access to the center and other tourist attractions by metro. Breakfast is really good (charged separately), staff is courteous, and hotel is clean.
Stayed 4 nights in May 2023

8/10 Good

Marcos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option out of the city center
Really good service, clean, tasty breakfast (charged apart), close to a metro station, and not far from the airport. Easy access to the rest of the city via metro.
Stayed 4 nights in May 2023

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in between the center and airport
Really good location, just a few meters from the closest metro station, and not too far from the airport.
Stayed 4 nights in May 2023

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, staff, conditions
Good location, just half block from a metro station, good option if not necessarily you must stay in the center of the city.
Stayed 4 nights in May 2023

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was exceptionally small without even a place to hang up any clothing, the breakfast and piazza available for purchase in the evening made up for all the deficiencies. Easy parking for our big SUV was a big plus at a low price in comparison to other hotels we stayed in.
Stayed 2 nights in Jun 2023

10/10 Excellent

PLACIDO C.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel bar and location.
Stayed 1 night in Jun 2023

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place to stay
Stayed 3 nights in May 2023

10/10 Excellent

Maria Luisa

Stayed 1 night in Jun 2023

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis never disappoints you. They may have to fix little things here and there but the general impression is that the hotel exceeds the expectations for the price to be paid Excellent hotel for the value
Stayed 4 nights in Apr 2023

10/10 Excellent

cesar

Liked: Cleanliness, property conditions & facilities
The location and practical A hotel to visit Madrid is genial! Clean,practical and convenient
Stayed 3 nights in Mar 2023

8/10 Good

Darren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfy room and an overall pleasant experience. Fantastic location right next to Suanzes metro with a direct line to Madrid city cente
Stayed 1 night in Mar 2023

8/10 Good

kathryn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good place to stay for business traveler
This was a fine hotel to stay for business. The room was comfortable, not fancy. The hotel is located close to a metro station so easy to get into city center. The breakfast was well stocked and tasty. I wouldn't suggest this hotel for tourists wanting to be close to tourist attractions.
Stayed 1 night in Jan 2023

8/10 Good

JAVIER

Stayed 1 night in Oct 2022

8/10 Good

Hema

Travelled with family
Liked: Staff & service
good budget hotel with easy access to the metro
Stayed 4 nights in Aug 2022

8/10 Good

Jaime

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Jul 2022

8/10 Good

ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pizza
Lovey stay for 1 night, we had a lovely pizza at hotel bar
Stayed 1 night in Jun 2022

6/10 Okay

Nishtha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
For the price..the breakfast was lower than basic…did have a look but was not worth the price..ate cheaper at the airport
Stayed 1 night in Jun 2022

10/10 Excellent

giovanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Carlos W.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff and rooms.
Front desk clerk on day shift are RUDE and helpless. They don’t have a office center(computer) available to print any boarding pass or health forms required by the airport. Rooms are dirty and old. They don’t allowed you to use the wifi unit you checked in. I have stayed at ibis hotels before without any problems but this location it’s horrible stayed away if you can!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel and location to central Madrid
Wonderful stay for a meeting at IFEMA. It is about 1 block from the Suanzes metro stop so VERY easy to get around all of Madrid from there. There also is a bus that goes directly to IFEMA on Calle Acala. Staff were very helpful, friendly and always available.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with pets
Stayed for 2 nights before our flight , convenient with a dog due to a nice park crossed the street. Nice stuff and clean .
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely. Staff is really polite and helpful, always wearing a smile.
Stayed 2 nights in Dec 2019

10/10 Excellent

H, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfy and the staff is really lovely.
Stayed 3 nights in Dec 2019

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasurable
Stayed 1 night in Nov 2019

10/10 Excellent

Rebeca, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty cozy and warm, the bathroom a little weird but it was good
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well they have construction in the back of the building and the noise didn’t stop until almost 7:30 at the time was a little bit hot and they didn’t have the AC on because they have already the boiler on we open the window and combine the noise and hot air impossible we can’t sleep but not everything was bad they have a good breakfast for $7,50 for person plus 11 or 14 euros for parking
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Parking on the street was available; lots of restaurants nearby; large park across the major road; gas station very close.
Stayed 1 night in Oct 2019

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. 10 minutes from airport. 15 from downtown. Very clean, well maintained. Great breakfast
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little secret !
Awesome staff , wonderful breakfast and good food available for dinner , my new go to place in Madrid 1
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, price and service. I recommend this hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Glenys, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Ibis is a little out of town, but very easy to get to by metro, which is only 200 metres away. It was lovely not to have a long way to go to the airport and back for our short stopover. Staff were very friendly and accommodating. The bathroom was much bigger than I expected. Things have changed for Ibis it seems. Very happy with our stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Brian

Disliked: Cleanliness, room comfort
Not great
The pillows smelled of tobacco. Take a shower and the soap container was empty with a message to call and buy bath soap. Asked for directions to the airport and received directions that would have resulted in travel for more then an hour vs 25 minutes.
Stayed 1 night in Oct 2018

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Overall ir es a good.. the area was no very closet to madrid downtown. Metro very close. Air conditioner das workworking properly.
Stayed 1 night in Oct 2018