Dear Mr. Sze,Thank you very much for your kind words, we will let the team know about your opinión, it motivates us to continue working as we do.Everything in this life can be improved, therefore, for that possible second visit, we would like to know how we could make your next visit to Madrid an unforgettable memory. From Guest Experience we remain at your entire disposal.Have a nice day.Antonio Fernández. Guest Experience

Dear Mr. Katinsky and Khan,We are glad to hear from you again, we hope you enjoyed your trip back home.Thank you very much for sharing your experience with us.For us it was a pleasure to have been able to meet you and that you chose us for your holidays, whenever you want to come back, here you will have your home.Have a nice day.Antonio Fernandez. Guest Experience

Dear Mrs. McDowellThank you very much for sharing your review of your stay with us.We are checking the status of your email, as soon as we have an answer we will contact you.We remain at your entire disposal for further assistance.Antonio Fernández.Guest Experience.

Dear Mr. Warren, In one hand thank you for your kind words.On the other hand, unfortunately we didn't have king size beds available in your cathegory and we were on high occupancy, that's the reason we didn't have so much options available.Moreover, the type of bed is not guaranteed precisely because of this, we do our best to satisfy all preferences, but we cannot guarantee them because they are up to availability.Our sincerest apologies.Antonio Fernández. Guest Experience.

Estimado Sr. Ortega,Muchas gracias por sus amables palabras, para nosotros es de gran ayuda saber que nuestro trabajo sirve para hacer de su experiencia un recuerdo imborrable.Siempre que desee volver a Madrid aquí encontrará su casa.Que tenga un buen día.Antonio Fernández. Equipo de Guest Experience.

Dear Mrs. LauThank you for sharing your opinion with us, we are glad to know that you enjoyed it.Next time you want to return to Madrid, i mean, tomorrow, here you will have your home.Have a nice day.Antonio Fernandez. Guest Experience Team.

Dear Mr. Roi,Thank you very much for your kind words, it is very helpful for us to know about your experience.Whenever you want to return to Madrid, here you will have your home.Have a nice day.Antonio Fernandez. Guest Experience Team.

Dear Mr. Parish,We appreciate every feedback, on the one hand we will let our staff know about your experience, it will motivate them to continue in this way. On the other hand we would like to know more about what happened to you regarding maintenance and cleanliness so that we can put some solutions, in case you wish to give us a second chance, we will show you that we take your opinion seriously and listen actively.If you wish, from guest experience we remain at your disposal to talk about what happened and try to find a solution.Have a nice day.Antonio Fernández.Guest Experience.

Dear Mr. Castan,Thank you very much for your kind words, for us is really helpfull to know that our little details have allowed you to enjoy the VP experience.This will be always your home.Have a great day.Antonio Fernández.Guest Experience department.

Dear Mrs. MendezmThank you for your kind words, they help us to grow, we hope to have made your stay in Madrid an unforgettable memory.Whenever you come back to Madrid you will have your home here.Have a great day.Antonio Fernández.Guest Experience.

Dear Mr. Lerner,Thank you very much for sharing your opinion with us, it is very helpful for us, we hope to have turn your holiday into an unforgettable memory.Whenever you come back to Madrid you will have your home here.Have a nice day.Antonio Fernández.Guest Experience.

Dear Mr. Octavio Mario,Thank you very much for sharing your opinion with us, for us it has been a pleasure and honor that you chose us for your vacations in Madrid.Have a great day.Antonio Fernandez.Guest Experience Team.

Dear Mr. Hernandez,Thank you very much for your kind words, we always want to do our best,When you want to come back to Madrid, you will have your home with us. We hope to see you soon.

Dear Mrs. Ana,thank you very much for your kind words, we value all feedback, but we also appreciate you letting us know that we are on the right track.We hope to have turn your vacations into Madrid an unforgettable memory.Have a nice day.Antonio Fernandez.Guest Experience Team.

Dear Mrs. Davisson,thank you for recommending us, we hope you enjoyed your holiday in Madrid and thank you for letting us do our bit to make your memories unforgettable.Whenever you want to come back, you'll find your home here.Antonio Fernández.Guest Experience team.

Dear Mr. Eric,We thank you for your kind words, we work really hard to be sure we offer the best of our service, it's good to know we are on the right path.For us it has been a pleasure to have shared these days with you.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

Dear Mr. Christopher,Thank you very much for your kind words.For us it has been a pleasure to have shared these days with you.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

Dear Mrs. Mangaroo,It is a pleasure to read from you again.Thank you very much for your kind words, it is very helpful for us to know that your experience was so good.We will let Lucía and Irene know about your experience, i'm pretty sure they would love to know it.Whenever you want to come back here you will have a home in Madrid.Have a nice day.Antonio FernándezGuest Experience Team.

Dear Mrs. Opanasets,We are glad to read from you again.Thank you very much for your kind words, we will let Miguel know about your opinion, we are sure he will be happy to know that you enjoyed the VP experience.Whenever you wish to come back you will have a home here.For our part we remain at your disposal in case we can help you.Have a nice day.Antonio FernándezGuest Experience Team.

Dear Mr. Atkinson,We are glad to hear from you again, it was a pleasure for us that you chose us for your holidays in Madrid. We hope your trip back home was pleasant and smooth.Thank you very much for sharing your experience with us, for us all feedback is very helpful, but knowing that your experience was excellent also helps us, knowing that we are on the right track motivates us.Whenever you want to come back, here you will have your home in Madrid.Have a great day.Guest Experience Team.

Dear Mr. Fontes,We are glad to hear from you again, it was a pleasure for us that you chose us for your vacations in Madrid.We want to thank you for your kind words, for us it is an honor to know that your experience was so good, tell us, how could we improve your future stay with us?Whenever you want to come back, here you will have your home in Madrid.Have a nice day.Guest Experience Team.

Dear Mr. Xiaolu,It has been an honour that you chose us to spend your holidays in Madrid.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

Dear Mr. Yamuah,We would like to thank you for sharing your experience with us.For us it has been a pleasure to have shared these days with you.We hope to have turn your holidays in Madrid into an unforgettable memory.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

Dear Mr. Sengupta,Thank you so much for your generous review, it is a great help to us to know that your experience was so wonderful.If you ever come back to Madrid, you will have a home here.Guest Experience Team

Dear Mr. Sood, we hope you are well at the time of reading this reply.Thank you very much for your time to share your opinion about us, it is very helpful for us.We hope you felt at home.Guest Experience Team

Dear Mr. Juan,Thank you very much for taking the time to share your experience with us, it's great news for us to read that your experience was so good.If you wish to return to Madrid, you will always have a home here.Have a nice day.Guest Experience Team

Dear Mr. Burkhardt,From VP Plaza España Design we thank you very much for taking the time to share your experience with us and for your kind words.If you wish to return to Madrid, you will always have a home here.Have a nice day.Guest Experience Team

Dear Mr. Gerard,Thank you very much for taking the time to share your experience at our hotel, we are delighted to read that it was excellent.Whenever you wish to come back, please contact us, this will always be your home in Madrid.Have a nice day.Guest experience team

Estimada Sra. Redondo,Nos alegra mucho volver a saber de usted, esperamos que se encuentre bien.Muchísimas gracias por tomarse su tiempo para compartir su experiencia con nosotros. Todo lo que podamos hacer por usted, simplemente díganos.Si desea volver a España, en MAdrid siempre tendrá su casa.Que tenga un buen día.Equipo de Guest Experience.

Estimado D. Gerardo,Nos alegra mucho volver a saber de usted.Muchas gracias por tomarse su tan buena puntuación, para nosotros fue un placer haber compartido con usted estos días.Que tenga un buen día.Equipo de Guest Experience.

Querido Sr. Fuentes, Esperamos que el viaje de vuelta a casa fuese tranquilo y cómodo.Muchas gracias por tomarse su tiempo para compartir su experiencia con nosotros.Ésta siempre será su casa en Madrid.Que tenga un buen día.Equipo de Guest Experience.

Querido Sr. De Jesús, Nos alegra mucho volver a saber de usted, ¿cómo fue el regreso a casa? esperamos que todo fuese bien.Muchas gracias por tomarse su tiempo para compartir su experiencia con nosotros, para nosotros fue un placer compartir estos días con usted y su familia.Cuando quiera volver tendrá una casa en Madrid.Que tenga un gran día.Equipo de Guest Experience.

Dear Mr Danxuan,, Thank you very much for your kind words, we are pleased to know that you have enjoyed the VP experience.This will always be your home in Madrid.Have a nice day.Guest Experience Team.

Dear Mr Kostello,, We hope your journey home was smooth and comfortable.Thank you very much for taking the time to share your experience with us.This will always be your home in Madrid.Have a nice day.Guest Experience Team.

Dear Mr. Ashok, Thank you very much for taking the time to share your experience with us.Have a great day.Guest Experience Team.

Estimada Sra. Redondo, Muchas gracias por su tiempo para compartir su experiencia con nosotros, para nosotros es de gran ayuda.Esta siempre será su casa en Madrid.Un cordial saludo.Antonio FernándezEquipo de Guest Experience

Dear Atigheh family,We are very pleased to hear from you again, we hope your journey home was pleasant and comfortable.Thank you very much for taking the time to share your experience with us and thank you very much for your kind words, for us it is a pleasure to have been with you these days, we appreciate it.Whenever you want to come back to Spain, this will always be your home in Madrid.Have a great day.Guest Experience Team.

Dear Mr. George, We are very pleased to hear from you again.Thank you very much for your kind words, for us it is a pleasure to have been with you these days.This will always be your home in Madrid.Have a nice day.Guest Experience Team.

Estimado Sr. Montes, Muchas gracias por tomarse su tiempo para compartir su experiencia con nosotros.Siempre que quiera volver tendrá una casa en Madrid.Que tenga un buen día.Equipo de Guest Experience.

Dear Mr. Reyes, Thank you very much for taking the time to share your experience with us.This will always be your home in Madrid.Have a nice day.Guest Experience Team.

Dear Mr Harris, We are very pleased to hear from you again.Thank you very much for your kind words and taking the time to share your experience with us.If you want to come back to Madrid, here you'll find a home.Have a great day.Guest Experience Team.

Dear Mr Kim, Thank you very much for your kind words we will let the staff know about your experience, for us it is a pleasure to have been with you these days.This will always be your home in Madrid.Have a great day.Guest Experience Team.

Estimado Sr. Del Río, Esperamos que todo fuese bien en el vuelo de regreso a casa,Muchas gracias por tomarse su tiempo para compartir su experiencia con nosotros.Siempre que quiera repetir, aquí tendrá una casa.Equipo de Guest Experience.

Estimado Sr. Estrada, Muchas gracias por tomarse su tiempo para compartir su experiencia con nosotros.Siempre que quiera volver, aquí tendrá una casa.Que tenga un buen día.Equipo de Guest Experience.

Dear Mr Colucci, We are very pleased to hear from you again, we hope your journey home was smooth and pleasant.Thank you very much for your kind words, for us it is a pleasure to have been with you these days.Whenever you want to repeat, here you will have a home.Have a nice day.Guest Experience Team.

Estimada Sra. Morgado,Muchas gracias por su tiempo para compartir su excelente opinión sobre nosotros, para nosotros es muy gratificante saber que pudimos hacer de su estancia un recuerdo inolvidable.Siempre que desee volver, aquí tendrá su casa en Madrid.Díganos si podemos ayudarle en algo más.Quedamos a su entera disposición, que tenga un buen día.Guest Experience team.

Estimada Sra. Soto,Esperamos que le vaya bien, hace ya tiempo desde su estancia con nosotros, pero aquí dejó un gran recuerdo.Muchas gracias por tomarse su tiempo para compartir su opinión con nosotros, para nosotros es de mucha ayuda saber que pudo disfrutar la experiencia VP.Hace ya tiempo desde su visita, pero siempre que desee volver, aquí tendrá una casa en MadridQue tenga un buen día.Antonio Fernández, equipo de Guest Experience

Dear Mr. Juan Carlos,after a thorough investigation we have noted that you had not shown up at the hotel on the night of your booking. When booking through Expedia guests are informed of the terms and conditions. The non-refundable rate selected has advantageous pricing conditions however no changes or cancellations are possible.Kind regards,Guest Experience team.

Dear Mr. Dai,What a pleasure to hear from you again! how was your trip back to home?Thank you very much for your kind words, it is a pleasure for us to know that you were able to enjoy the whole VP experience and that if you return to Madrid we will be your first choice. This will always be your home.Whatever you need, we remain at your disposal.Have a nice day.Guest Experience Team.

Estimada Sra. Miranda, Muchas gracias por tomarse su tiempo para compartir su experiencia con nosotros.Esperamos que haya podido disfrutar de nuestro hotel, por nuestra parte agradecemos todo feedback que nos pueda dar. Díganos, ¿cómo podríamos hacer de su próxima estancia un recuerdo inmejorable?Lo que sea que necesite, quedamos a su entera disposición.Equipo de Guest Experience