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Reviews of Park Inn by Radisson, Makkah Al Naseem

5 out of 5
Park Inn by Radisson, Makkah Al Naseem
Land Plot no 954/2, Al Naseem District, Makkah

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 186 reviews" "
Rating 8 - Good. 51 out of 186 reviews" "
Rating 6 - Okay. 26 out of 186 reviews" "
Rating 4 - Poor. 13 out of 186 reviews" "
Rating 2 - Terrible. 17 out of 186 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Apr 2024
Response from Hotel Management. on 25 Apr 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.

6/10 Okay

Zakaria Darman

Travelled with partner
Liked: Cleanliness, staff & service
Nice place
Stayed 7 nights in Apr 2024
Response from Hotel Management. on 25 Apr 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.

10/10 Excellent

Ahmed

Stayed 10 nights in Apr 2024
Response from Hotel Management. on 2 May 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.

10/10 Excellent

nawaz mobussirul haque

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management. on 15 Apr 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.

6/10 Okay

Rameez Masoud

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There’s no shuttle and you have to go all the way to the other end to four points for shuttle service. Overall very clean hotel but housekeeping are not cooperative.
Stayed 2 nights in Apr 2024
Response from Hotel Management. on 8 Apr 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.

6/10 Okay

Mirza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Mar 2024
Response from Hotel Management. on 21 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant experience. Staff is friendly and hotel is very clean and tidy.
Stayed 2 nights in Feb 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

ammar

fyy go
Stayed 4 nights in Jan 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Husnat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 3 nights in Feb 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

6/10 Okay

Farrukh

Liked: Cleanliness, property conditions & facilities, room comfort
Just fine
Hotel room didn’t even had international type outlets in the room and not even extra plugs etc. shuttle service was awful and never left on time
Stayed 2 nights in Jan 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Wacays

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place loved the masjid al Rajhi so close to it
Stayed 3 nights in Jan 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Rizwan

Everything was prefect
Stayed 1 night in Jan 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 8 nights in Dec 2023
Response from Thank you very much for staying at Park inn Makkah on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

8/10 Good

Rezaul

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel okay,but service staff not cooperating and not good.
Stayed 3 nights in Jan 2024
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Sameer, SANTA CLARA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good and clean, the only con is that it has very limited shuttle bus to come back from Haram to hotel. They need to increase the frequency of shuttle buses on return.
Stayed 4 nights in Dec 2023
Response from Hotel Management. on 24 Mar 2024
Thank you for staying at Park inn Makkah AL Naseem hotel, we are happy to know you have enjoyed the haram bus service .please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.

10/10 Excellent

Murshed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management. on 24 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

8/10 Good

Syed

Travelled with family and small children
Liked: Cleanliness, amenities
The front desk forgot to charge me for my stay, then messaged me on whatsapp afterwards to get written approval to charge me. During checkin and checkout they just wanted to get rid of me and not paying attention to me. so completely their fault for not getting my payment. First room they gave me a heavy tile that fell from the wall and broke the toilet. My 4 year old had just got done with toilet, ty or else she could have been hurt badly. Upon complaining they just changed room with no sense of concern over what happened.
Stayed 3 nights in Dec 2023
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

10/10 Excellent

Rafik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a five star hotel however I'd rate the room we stayed in more like a three star hotel. I believe everything about this hotel reflects a five star rating except the rooms. The staff was very nice. Breakfast was amazing. Room service and restaurant food options was immaculate. They have a shuttle that leaves the hotel on the hour and leaves Al Haram every half hour. Masjid Aisha Al Raji is a five minute walk away. Most of the five minutes is spent leaving the hotel. The location of the hotel is far enough from the business of Al Haram area while the shuttle service is a great perk to get to Al Haram. I would stay at this property again.
Stayed 10 nights in Dec 2023
Response from Hotel Management. on 24 Mar 2024
Thank you for staying at Park inn Makkah AL Naseem hotel, we are happy to know you have enjoyed the haram bus service .please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.

10/10 Excellent

md abdul malek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place. I recommend is a good place to stay with family and friends.
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

MD Ahsan

Travelled with family
Liked: Amenities
Response from Hotel Management. on 3 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Hotel Management. on 24 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

6/10 Okay

Alaa M Owais

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Management. on 6 Nov 2023
Dear Mr. Alaa,Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

2/10 Terrible

Mohammad Naseer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotel In Makkah Al Naseem
I recommended as a 3 stars hotel it’s not a 5 stars hotel the main thing is no shuttle service to haram it’s very far from the holy mosque very dark area less taxi service available,Rooms are very dirty beds are not clean carpets is very dirty rooms are dark nightmare scary, Toilets are too small water leaking every where under the cupboard smells stings, Not recommend it at all, I will never book to stay with this hotel Park Inn by raddison Al Naseem
Stayed 7 nights in Aug 2023
Response from reservation team on 17 Aug 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

8/10 Good

Fadi

Travelled with family
Liked: Staff & service
The property need more care concerning the cleaning of the rooms. There is buildings under construction surrounding the Hotel. Breakfast has limited choices Pro: Convenient transportation to Holly Mosque.
Stayed 2 nights in Jul 2023
Response from reservation team on 17 Jul 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

6/10 Okay

Muhammad

Travelled with family
Checking in was a nightmare. It took 3 hours of waiting. So many people were affected There is a need to look at the checking in process
Stayed 2 nights in Jun 2023
Response from reservation team on 17 Jul 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

2/10 Terrible

ZAHID

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had Room reservation 5 days in advance but in arrival was told room not ready till 10 pm. While check in time was 3 pm. Next day got notice on the door stating need to leave the room aT 12 noon. Otherwise will be charged extra rent. Gave me room key at 10 pm last night. Charge me full day for 14 hrs stay. Complete ripp off.
Stayed 1 night in Jul 2023
Response from reservation team on 17 Jul 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

8/10 Good

Asadullah

Travelled with family and small children
Liked: Cleanliness, staff & service
It took three hours to check in but they allowed us to check out later. The bed was not comfortable and breakfast was okay.
Stayed 1 night in Jul 2023
Response from reservation team on 17 Jul 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

8/10 Good

Jassim

Travelled with family
Liked: Cleanliness, staff & service
Good hotel and have everything around coffee shop and supermarket
Stayed 2 nights in May 2023
Response from reservation team on 17 Jul 2023
Thank you for staying at Park inn Makkah AL Naseem hotel, we are happy to know you have enjoyed the haram bus service .please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.Hotel Management.

10/10 Excellent

Mohamed Amine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was more than awesome. Nice affordable hotel
Stayed 5 nights in Apr 2023
Response from Hotel Management. on 24 Mar 2024
Thank you for staying at Park inn Makkah AL Naseem hotel, we are happy to know you have enjoyed the haram bus service .please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.

2/10 Terrible

Waqas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn’t cleaned and too far from Haram. Shuttle bus didn’t run first couple of days.
Stayed 2 nights in Mar 2023
Response from Hotel Management. on 24 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.

2/10 Terrible

zahid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
small rooms and smaller size beds in the room
Stayed 3 nights in Mar 2023
Response from Hotel Management. on 31 Mar 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

10/10 Excellent

Nasim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 8 nights in Feb 2023
Response from Hotel Management. on 19 Mar 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Hotel Management. on 2 Feb 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
This hotel was very clean and nice
Stayed 5 nights in Dec 2022
Response from Hotel Management. on 2 Feb 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

mashail

Response from Hotel Management. on 24 Mar 2024
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Hotel Management. on 2 Feb 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotel Management. on 2 Feb 2023
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Rashad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly and accomodating staff
Stayed 2 nights in Nov 2022
Response from Hotel Management. on 12 Nov 2022
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

8/10 Good

Abed

Stayed 1 night in Oct 2022
Response from Hotel Management. on 12 Nov 2022
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

10/10 Excellent

Shirin

Liked: Staff & service, amenities, property conditions & facilities
great hospitable place
Stayed 1 night in Oct 2022
Response from Hotel Management. on 12 Nov 2022
Thank you very much for staying at Park inn Makkah AL Naseem hotel, we are very happy to know that you have enjoyed your stay and the hotel, we will be waiting for your next visit to serve you better.Hotel Management.

8/10 Good

Mohammed nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Shuttle service not good
Stayed 2 nights in Oct 2022
Response from Hotel Management. on 23 Oct 2022
Thank you very much for staying at Park inn Makkah AL Naseem hotel, please accept our apology for any inconvenience that happen to you during your stay with us, we hope to welcome you once again soon to serve you better.Hotel Management.

10/10 Excellent

Abed

Stayed 1 night in Jul 2022
Response from Hotel Management. on 24 Mar 2024
hank you very much for staying at Park inn Makkah Alnaseem hotel. It is great to know that you have enjoyed your stay with us, we will be more than happy to welcome you once again.

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 4 nights in Apr 2022
Response from Hotel Management. on 5 May 2022
Dear valued guest, Thank you very much for staying at Park inn Makkah Alnaseem hotel. It is great to know that you have enjoyed your stay with us, we will be more than happy to welcome you once again.

4/10 Poor

Tarek Abdoh Ali

Disliked: Cleanliness, staff & service
Worst customer service ever wouldn’t help bathroom smells bad and no room service for the days I want there
Stayed 3 nights in Apr 2022
Response from Hotel Management. on 28 Apr 2022
Dear valued guest, Thank you for staying at Park inn Makkah AL Naseem hotel. Please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.

2/10 Terrible

Omar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Hotel Management. on 28 Apr 2022
Dear valued guest, Thank you for staying at Park inn Makkah AL Naseem hotel. Please accept our apology for any inconvenience that you have been encountered during your stay and we hope to welcome you once again to make it right and serve you better.

10/10 Excellent

Faisal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from إدارة الفندق. on 10 May 2022
ضيفنا الكريم, نودّ أن نشكرك على إختيارك لفندق بارك ان مكة النسيم. سعداء جداً لمعرفة أنك استمتعت بإقامتك لدينا وأن الخدمات المقدمة قد نالت على رضاك. نتمنى أن تكون إقامتك القادمة لدينا من أجل إرضائك دائماً بالشكل الأفضل.

10/10 Excellent

rafat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Management. on 24 Mar 2024
hank you very much for staying at Park inn Makkah Alnaseem hotel. It is great to know that you have enjoyed your stay with us, we will be more than happy to welcome you once again.

10/10 Excellent

MOUSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Management. on 24 Mar 2024
hank you very much for staying at Park inn Makkah Alnaseem hotel. It is great to know that you have enjoyed your stay with us, we will be more than happy to welcome you once again.

8/10 Good

mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Hotel Management. on 24 Mar 2024
hank you very much for staying at Park inn Makkah Alnaseem hotel. It is great to know that you have enjoyed your stay with us, we will be more than happy to welcome you once again.