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Reviews of Novotel Suites Malaga Centro

4 out of 5
Novotel Suites Malaga Centro
Calle San Jacinto 7, Málaga, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 1000 reviews" "
Rating 8 - Good. 444 out of 1000 reviews" "
Rating 6 - Okay. 62 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Les

Travelled with partner
Convenient to the El Centro area- 10 minute walk- with lots less noise and busyness.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Edgardo Antonio, Parlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to city center. And very close to tour pick up routes. Staff was helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pleasant and clean (price could be a bit better); however, I would have liked to have cotton sheets rather than what's there. In addition, we paid for 1 extra bed, and we would like to have a real twin size bed rather than a sofa bed. Overall, it's still a good place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Libertad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very near on tourist spot. Lovely and helpful staffs. Room is perfect. Breakfast options is great. I think this is the hotel that has a very clean kettle in the room. Very much recommendable this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Conrado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean spacious room, great breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Excellent location for parking the car and exploring Malaga
Stayed 2 nights in Mar 2024

4/10 Poor

Malous

Disliked: Staff & service
Service not good.
Stayed 1 night in Feb 2024

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

gabriela s

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
No issues lovely room
Stayed 1 night in Dec 2023

6/10 Okay

Yan

Travelled with partner
Liked: Cleanliness, staff & service
Easy to walk to the Historic District
Stayed 2 nights in Oct 2023

10/10 Excellent

Ayman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly five stars
Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the middle of the night but had a friendly fast check in. Fabulous breakfast till 11am
Stayed 2 nights in Sep 2023

6/10 Okay

Mansoo

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

obedulla

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Sherma

Stayed 2 nights in Aug 2023

4/10 Poor

Jose Luis

Stay away
Stayed 2 nights in Aug 2023

4/10 Poor

alfredo

Travelled with family
Disliked: Property conditions & facilities
Room was nice and modern but air conditioning is poor ,the room was hot.We asked the reception but that’s the way it is.Poor TV program ,very few channels available and the images freezes .Definitely not good for the price which I consider was expensive .
Stayed 2 nights in Aug 2023

10/10 Excellent

Imad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean welcoming and easy access
Stayed 1 night in Jul 2023

8/10 Good

Gad, Nheser

Stayed 2 nights in Jul 2023

10/10 Excellent

Imad Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 1 night in Jul 2023

10/10 Excellent

Migdaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at affordable price
Great place!!! Really confortable and close by to Granada historic center. Friendly staff, I will reserve again :)
Stayed 1 night in Jul 2023

8/10 Good

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had great breakfast and staff was very friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Luz, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , spacious and best bedrooms !
Stayed 2 nights in Jun 2023
Response from Reception on 28 Jun 2023
Dear Luz, We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon. Best regards,Reception team.

8/10 Good

Vidya

Stayed 3 nights in Jun 2023

10/10 Excellent

Derek Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great 3 night stay! Staff was all very friendly and accommodating. Room was spacious for our family of three. Breakfast was very good ! 5 minute walk To train station with connection to airport for a 10 minute trip. About 5- 10 minute walk to old town / harbor. 20 to beach, but we liked the location.
Stayed 3 nights in May 2023
Response from Reception on 3 Jun 2023
Dear Derek, We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon. Best regards,Reception team.

6/10 Okay

BO

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Out of dated building. Cheap settings.
Stayed 1 night in May 2023
Response from RECEPCION on 29 May 2023
Dear guest,We are sorry to hear that our hotel did not meet your expectations.We do apologize for any inconvenience caused.Best regardsReception team

10/10 Excellent

Andrew

Stayed 5 nights in May 2023
Response from RECEPCION on 7 Jun 2023
Dear Andrew, We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon. Best regards,Reception team.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from RECEPCION on 26 May 2023
Dear Alan,We really appreciated the nice score that you gave us. We hope that your stay at Novotel Suites Malaga Centro was enjoyable.We hope to have the chance of welcoming you back soon.Kind regards,Reception team.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from RECEPCION on 26 May 2023
Dear Jackie,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Afshin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One night in Malaga
Nice , simple and good
Stayed 1 night in Mar 2023
Response from RECEPCION on 26 May 2023
Dear Afshin,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

8/10 Good

Spencer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay in Central Malaga
Easy and friendly check in. The staff were very welcoming and helpful. The room was nice with a comfy bed. Its great to have a kitchenette in the room with microwave, kettle and separate sink from the bathroom. Very central location for the historic centre of Malaga. Parking available too but one of the worst underground garages I have ever entered. Its only single file and we met lots of card coming out as we were arriving
Stayed 1 night in Mar 2023
Response from RECEPCION on 26 May 2023
Dear Spencer,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We are very sorry about the issue with the parking. Despite that, we hope to have the chance of welcoming you back soon .Best regards,Reception team.

8/10 Good

alfred

Stayed 1 night in Mar 2023
Response from RECEPCION on 26 May 2023
Dear Alfred,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Great hotel. We were only there for one night but it was excellent. Nice room and extremely helpful and nice staff
Stayed 1 night in Mar 2023
Response from Reception team on 16 Mar 2023
Dear Stephen,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Kind regardsReception team

8/10 Good

George

Stayed 3 nights in Mar 2023
Response from RECEPCION on 26 May 2023
Dear George,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

6/10 Okay

Nicholas

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Wiktor

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel
Good hotel - but nothing great - just normal, clean, very close to the city center.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Reception on 3 Jun 2023
Hello,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed clean hotel near city center
It was a great stay. The hotel is very clean and well maintained. The room is large enough for 3 of us and the beds are in good condition and comfortable. Although it is not in the middle of city center but it is just a short walk. Our family enjoyed it so much we added an additional 3 day stay at this hotel.
Stayed 3 nights in Nov 2022
Response from RECEPCION on 26 May 2023
Hello,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team

10/10 Excellent

Valeria

Stayed 1 night in Oct 2022
Response from Reception on 3 Jun 2023
Dear Valeria,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

2/10 Terrible

Bushra, Mississauga

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The bathroom was clogged & the room keys keys deactivating
Stayed 3 nights in Oct 2022
Response from RECEPCION on 17 Oct 2022
Dear Guest,Thank you for sharing your stay at Suite Novotel Málaga.We very much appreciate you have let us know your opinion about your stay.We apologize for any inconvenience caused during your stay.All the rooms are supervised before the guest can enter the room and we understand this issue was caused during the stay.We always strive to provide the best service to our guests and our staff tried to solve this issue as soon as possible by changing the room for you. We thank you for your understanding,We hope you can give us another opportunity in the future.Thank you for letting us know,Regards.

8/10 Good

Lahcen

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2022

10/10 Excellent

Monia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2022
Response from Reception on 3 Jun 2023
Dear Monia,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and spacious.
Stayed 4 nights in Jul 2022

8/10 Good

Nicola

Stayed 1 night in Jul 2022

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2022

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.Walkable.Modern.
Stayed 2 nights in Jul 2022

8/10 Good

Scarlett, FUQUAY VARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, services in general. Great location, very convenient. Rooms are very small but not a big deal.
Stayed 2 nights in Jul 2022