Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
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Reviews of Iberostar Selection Albufera Park - All Inclusive

4 out of 5
Iberostar Selection Albufera Park - All Inclusive
Avda. Playa de Muro, s/n, Muro, Mallorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 262 reviews" "
Rating 8 - Good. 94 out of 262 reviews" "
Rating 6 - Okay. 18 out of 262 reviews" "
Rating 4 - Poor. 4 out of 262 reviews" "
Rating 2 - Terrible. 3 out of 262 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eldar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.
Stayed 6 nights in Oct 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel you must go to
Amazing! Food was great and such a great place for kids! Will def return.
Stayed 4 nights in Sep 2023

8/10 Good

Afschineh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if traveling with kids.
Stayed 6 nights in Jul 2023

10/10 Excellent

Bobak, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Stayed 2 nights in Aug 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Stayed 7 nights in Jul 2023

2/10 Terrible

Ayesha

Disliked: Staff & service, property conditions & facilities
I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience

8/10 Good

Roose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great Family Resort.
Stayed 6 nights in Jul 2022

6/10 Okay

Gayathiri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very good although some of the fixtures etc. in the room were broken/old and worn. This was not an issue considering how little money must have been coming in due to Covid/travel restrictions. It was always kept very clean and the staff were very welcoming and helpful
Stayed 9 nights in Apr 2022

10/10 Excellent

Carlos Eduardo Palacio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that this review is for Iberostar Alcudia Park as we were relocated to that resort due to early closure of the Iberostar Albufera Park
Stayed 8 nights in Oct 2021

10/10 Excellent

M C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Overall we had an excellent experience with the hotel. The staff were absolutely wonderful and went the extra mile to make you comfortable. The swimming pool is great and the beach is amazing. The air conditioner in the room was great and rooms were clean. There were loads of different activities for kids during the day and always a different entertainment in the evenings. The food is the only thing that I felt it could be better but the buffet restaurants had lots of options for the whole family. They have a great nurse on site that helps with info for coronavirus test booking. You can easily take your test at the hotel. The nurse also arranged for a private doctor to come for a quick appointment. It was all very smooth and well managed.
Stayed 7 nights in Aug 2021

10/10 Excellent

Susanna

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Pools Beach dining etc.
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

10/10 Excellent

Brad, Germany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a our second stay at this resort and we are already planning next year! The staff is extremely pleasant and always helpful. Everyone is so nice, from the cleaning staff, maintenance staff, front desk and complete restaurant team. Great variety of food every night. Pools are clean easy access to the beach. Again, just a great hotel. Facilities are nice and clean. But the staff and location make completely make up for the dated facilities.
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel got everything you need. Very relaxing and the food is delicious. I would definitely return.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too busy in mid-May
I stayed here for a wedding during the not-quite-peak season, so it wasn't too busy. Service was excellent, restaurants are buffet-style but decent, a number of outdoor pools and not far from the beach. Local area isn't the busiest as it's furthest out from the main shops, although there's a few nearby.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 3 time in this hotel and it was the best time by far. The staff made every effort to ensure that our time there was fantastic. We were very surprised of the quality of the food. Children’s clubs were very good. The location by the beach was very convenient. The beach is beautiful. We had an amazing family holidays.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel , could not fault it at all Location , food , service , room all of high standard
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

DanJ, Guernsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at an Iberostar, and it will is highly likely we would stay at another if they were at our next chosen destination. We were all inclusive and the food was fantastic. We stayed with our 3 year old for 10 days. He loved the entertainment and facilities. Room sizes where fantastic as they are little apartments. Highly recommended.
Stayed 10 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large area plenty of space to explore. Kids loved it.
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family holiday
One of the best hotel experiences. Staff was extremely friendly. Location is nice, but renting a car was good idea as it is not very close to town but it’s not too far either. There is a superstore right in front of the hotel. Europcar rental office is also at a walking distance. Room with partial sea view was good. Pool was extremely clean thoroughly enjoyed swimming as there was no overwhelming bleach or chemical smell. Direct access to beach. Beach was shallow, perfect for kids. Only downside was that, there were no paddle boards or kayaks for rental at the beach which I expected. But the best part is food. Breakfast was very good, lots of options. Dinner buffet was very extravagant. Best seafood I had in a long time and quantity and quality were both extraordinary. Deserts were also quite good. People with sweet tooth won’t be disappointed. After dinner there was an event every night like play or concert for kids and adults. All in all a very good experience and will definitely return.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this resort
It was a very good resort. I had a half board reservation which was perfect. Rooms were big and goog for families. Highly recommend.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Family oriented - A/C needs upgrade
Great location of 2 hotels (Park and Playa) sharing the same facilities. Right on sandy Muro beach and on a coastal avenue with lots of businesses. The staff was great. It wasn’t a peak high season nor summer, nevertheless the 2 restaurants were always packed, loud and hot. Their layout is bad in a way that it would always have permanent traffic to get any piece of food. The food quality was a little above average for an all-inclusive and all drinks needed to be ordered (waiters were super efficient though). Entertainment covered all ages and was good, pool table was out of order. On the lowlights we got 1 out of 2 rooms with no A/C; after waiting for hours for a technician who barely checked much, they stated there wasn’t anything to be done as that was the way the (entire complex) thermostat worked. This was clearly not true as the other room, 2 rooms down the hall wasn’t super cool but at least livable; after a ping-pong with the reception and requesting a different room, we finally got moved to a room where the A/C worked. To us this was clearly under standard for a 4* hotel. The rooms themselves are clean and spacious but linings and towels need an upgrade. Maintenance of outdoor facilities is awesome, would recommend to do so in the indoors and common areas restrooms. I liked very much the service and location but I wouldn’t go back with those A/C conditions, definitely should be taken care of as it can ruin anybody’s impression of a good and professional place.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location - not so great A/C
Great location of 2 hotels (Park and Playa) sharing the same facilities. Right on sandy Muro beach and on a coastal avenue with lots of businesses. The staff was great. It wasn’t a peak high season nor summer, nevertheless the 2 restaurants were always packed, loud and hot. Their layout is bad in a way that it would always have permanent traffic to get any piece of food. The food quality was a little above average for an all-inclusive and all drinks needed to be ordered (waiters were super efficient though). Entertainment covered all ages and was good, pool table was out of order. On the lowlights we got 1 out of 2 rooms with no A/C; after waiting for hours for a technician who barely checked much, they stated there wasn’t anything to be done as that was the way the (entire complex) thermostat worked. This was clearly not true as the other room, 2 rooms down the hall wasn’t super cool but at least livable; after a ping-pong with the reception and requesting a different room, we finally got moved to a room where the A/C worked. To us this was clearly under standard for a 4* hotel. The rooms themselves are clean and spacious but linings and towels need an upgrade. Maintenance of outdoor facilities is awesome, would recommend to do so in the indoors and common areas restrooms. I liked very much the service and location but I wouldn’t go back with those A/C conditions, definitely should be taken care of as it can ruin anybody’s impression of a good and professional place.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back once again
This was our 7th visit to the Albufera Park hotel and our 6th in the last 5 years. I think that says it all really. We love the place and can't speak highly enough of the staff who are very welcoming and friendly. The pool is ideal and the beach/sea is 50yds away. The food is wonderful and there is plenty of it (put on 7lbs in ten days!). Highly recommended.
Stayed 10 nights in Sep 2018

10/10 Excellent

Flo, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraodenay nice staff everywere and shows on all evenings were fabules.
Stayed 5 nights in Aug 2018

8/10 Good

Catherine, Philadelphia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- Nice location and comfortable facilities - Food sucked, Internet service was almost non existing and the price for most of the "extras" were unreasonably high
Stayed 7 nights in Aug 2018

10/10 Excellent

Olesia, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and facilities for family
Excellent hotel and facilities for family with kids, great food selection, terrific entertaiment programmes, stunning beach. Down side is far away from aiport. I would reccomend taxi, not transfer. Transfer stops by all hotels on the way around the coast. It took us 2.5 hours to get there from aiport by transfer and one hour by taxi on the way back. Taxi cost about 100 eur vs transfer 27£ for one adult and infant. Also, one more minus no baby sitting service.
Stayed 11 nights in Aug 2018

10/10 Excellent

jodi, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, food very good.
The hotel was lovely and right on the beautiful beach. Checking in was made so easy with Bob on reception and we soon upgraded to All Inclusive as the food was one of the best we’ve had in a All Inclusive resort. So much entertainment for the children throughout the day and a great children’s pool with slides. Would definitely recommend this hotel and would consider going again.
Stayed 10 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
,best site for family to relax tay and relax, recommandable resort
Stayed 4 nights in Jul 2018

8/10 Good

Peter, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family resort with easy access to very good public beach. Dinning option is good but getting boring after 2 or 3 days. WIFI is terrible. Parking is terrible during day time. Lots of German families. Not much to do or sightsee in the nearby towns. So you better really like beach and water sports.
Stayed 5 nights in Jun 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

SueG, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This Hotel was wonderful, had everything you need for a perfect holiday. Customer service was second to none, especially Rebecca, Deputy Manager of Restaurant, she went out of her way to make you feel welcome. Will definitely return.
Stayed 3 nights in Mar 2018

6/10 Okay

edward, lobdon

Liked: Staff & service
nice hotel close to the beach and geared towards young families with children food was more quantity than quality and there seemed to be some ' plumbing ' issues when we stayed there
Stayed 6 nights in Sep 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great place for families, the beach is amazing, the hotel staff is incredible! we will come back for sure!
Stayed 2 nights in Aug 2017

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family Stay...
We had a pleasant stay at the resort. This is apartment hotel where you can cook something.

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Staff were very good and seem to enjoy their work. Quiet location away from 'drag' with all the benefits of the town still close. Great access to good roads for cycling. Would return

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
Lovely quality Hotel, staff worked very hard around the clock in the restaurants and on site keeping the place clean and tidy. 3 fab pools to suit all ages including 3 waterslides which the kids loved. The Local area has several supermarkets, nice restaurants and even pony rides! The beach is on the doorstep and is beautiful. Wish we had stayed longer!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel is located at good location and has lot of facility on site. However, if you don't buy all inclusive package, they make you pay for smallest things for example even to use safety box, to do late checkout, to use chairs by the beach, there is a charge. Also, overall resort shows signs of wear and tear and definitely needs upgrade. Bathroom had molds in shower area and sink area. Beds were also not comfertable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax stay
Great service, plenty of activities organized by the hotel animation team, few steps from a beautiful and calm beach (great for kids).

8/10 Good

Andres, Miami

Liked: Cleanliness, staff & service
Nice family oriented hotek
We went to Mallorca from Miami with our 6 years old daughter and we had a great time. We spend some time in Madrid and then went to Palma, a 1 hour flight. Excellent for kids, great pool and staff. Great food, variety of local cruisene. Note that Alcudia is located about an hour from the airport. It worth to rent a car. The beach is nice but nothing like the Caribbean. If you are single out a young couple looking for party this is not your place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday
Albufera Park is a very good 4* Hotel. The staff are excellent and there's loads for kids to do, so a very good family experience esp for younger children. The food is very good and there's a choice of restaurants. Evening entertainment really good. Pools and Beach very nice. This is not a luxury holiday, but a very good experience non the less.