All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Aside from the street noise on the Portland street side facing, it was a great choice. Good value, walking distance to everywhere in the city centre, nice staff and clean room.
Cidália
Stayed 2 nights in Apr 2024
6/10 Okay
Michel
Business traveller
13 Apr 2024
Liked: Cleanliness
Overall a pleasant 3-night stay for a conference. Comfy bed and high level of cleanliness. My only disappointment was the lack of choice on the bar menu. I am vegetarian and gluten-intolerant. Only one dish was suitable - a Thai curry with a naan bread. The gluten free option was to remove the naan but charge the same price. For a hotel chain, a lack of choice and flexibility on a menu is poor customer service. It is for this reason I have given 3 stars.
Listen, its a budget property so you get what you pay for. But the area isn't great, and a man pooped right outside of the hotel so gotta say it's def not a clean area.
Ibis is always good value for money but it was extremely cold in the room. I had to have the heating on all night.
Ms C
Stayed 1 night in Jan 2024
10/10 Excellent
Ryan
21 Jan 2024
Ryan
Stayed 2 nights in Jan 2024
10/10 Excellent
Sam
19 Jan 2024
Sam
Stayed 1 night in Jan 2024
2/10 Terrible
Michael
19 Jan 2024
Liked: Cleanliness, staff & service
Fine but for the 9am maintenance next door
Everything about the hotel was fine apart from at 9am some sort of maintenance started in the hallway outside our room. Sawing, drilling, hammering against what sounded like the wall of our room. It was inbearable that we had to check out early just to get away from it.
Toilet was blocked, imagine getting to the hotel room at a very late hour and having to rush out for work in the morning and you find out the toilet does not flush!
Comfortable night , location very convenient. Easy check in and checkout. Good shower facility. Turning on TV too complicated - QR code or visit www! What happened to power on / off ?
Carpeting very marked particularly by bathroom exit.
Mr R
Stayed 1 night in Dec 2023
8/10 Good
jodie
4 Dec 2023
Liked: Room comfort
Not very happy due to booking to stay in the centre and having to move hotels to further away! Staff were helpful though!
Lovely staff and great location.
We had no hot water in our last morning and water pressure not great. Bathrooms are pods… all in all, quiet expensive for very basic rooms.
Nice hotel, well located near the Palace Theatre. Friendly staff at check in. Clean, compact room with small bathroom. Comfortable bed. Didnt have the breakfast but it was offered at check in.
Had a one night stay here. Room clean warm, decent shower. The breakfast was lovely with good quality produce. Staff were friendly and helpful. Would definitely stay again
Staff are run ragged. Feel very sorry for them.
Room far too hot and massive wet patch on carpet. Used paper towel found under bed.
This room was £230 for B&B. 3 star hotel for 5 star prices!
Response from Marta Anta. Reception Team on 11 Oct 2023
Dear Charlie,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marta AntaReception Team
Response from Marta Anta. Reception Team on 11 Oct 2023
Dear Larus,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Book few nights . They arranged a disable room for me as full booking, The disable bath room water was super slow …
Staff arranged a normal room for me and I m happy with it. Overall, very good services !
Jessie
Stayed 2 nights in Sep 2023
Response from Marta Anta. Reception Team on 8 Oct 2023
Dear Jessie,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marta AntaReception Team
Great staff, clean and well presented room. Lovely breakfast!! It's a bit noisy in the city centre at night but that can't be helped, still got a great sleep
Iona R
Stayed 1 night in Sep 2023
Response from Marta Anta. Reception Team on 2 Oct 2023
Hi Iona,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marta AntaReception Team
Response from Asseddb Reception Team Leader on 20 Sept 2023
Dear Elizabeth,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AssedDBReception Team Leader
Serviceable budget hotel, clean and quiet room. OK for one night. Convenient for central Manchester, eateries, supermarket.
David
Stayed 1 night in Sep 2023
Response from Asseddb Reception Team Leader on 20 Sept 2023
Dear David,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AssedDBReception Team Leader
Comfortable and clean. Staff very friendly. Unable to hear any noise within hotel.
Air con cut out a lot, TV didn't work properly, but I didn't spend enough time in the room to be overly concerned about that. Very noisy on Portland Road with late night revellers, and police and ambulance sirens. Take earplugs!
James
Stayed 3 nights in Sep 2023
Response from Asseddb Reception Team Leader on 20 Sept 2023
Dear James,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AssedDBReception Team Leader
8/10 Good
Elizabeth
12 Sept 2023
Elizabeth
Stayed 1 night in Sep 2023
Response from Asseddb Reception Team Leader on 20 Sept 2023
Dear Elizabeth,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AssedDBReception Team Leader
10/10 Excellent
Robert
Travelled with family
11 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Robert
Stayed 1 night in Sep 2023
Response from Asseddb Reception Team Leader on 20 Sept 2023
Dear Robert,We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AssedDBReception Team Leader