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The hotel was pleasant and the room was well decorated.
However the shower didnt work, upon complaint no fix was performed. There was also a leak in the corner of the room which caused a large area of carpet to be wet and unusable.
Overall our experience was negative due to these factors and i had expected better from the marriott and for the money paid.
Amazing experience, as soon as we entered the hotel we were greeted with smiles from everyone the staff are so polite, hotel and room very clean , breakfast experince was really good and the bar and restuarent is a cozy place ..keep up the good work guys
Loved our stay here. Beautiful hotel in a convenient location. Not much onsite parking but payable NCP (with hotel discount) nearby. Will definitely stay again.
Clare
Stayed 2 nights in Jan 2024
6/10 Okay
Chi Hang Ken
Travelled with family
1 Jan 2024
Liked: Cleanliness, staff & service
Good service but conditions of room is not good
The service is good but the hotel building itself may need refurbishing because you can simply tell the conditions of the hotel by its carpet and fading colour on the wall. I wonder this conditions could substantiate the stars that this hotel has. Also we were given a room facing the loading bay with no decent view. With the room charge I am paying I do not think this is worthwhile and I will not be staying here again.
Upon arrival greeted with a complimentary drink along with a decorated room for my friends 30th birthday. Andreas was very friendly and attentive, along with the other staff. Could not fault this hotel or the customer service, would definitely return.
Fiona
Stayed 1 night in Dec 2023
8/10 Good
Shirley
Travelled with family
9 Dec 2023
Love the location and the feeling of luxury just don’t want a room by the lifts again
The property was really nice and warm to sleep in. The breakfast had different varieties to choose from but we didn’t know if the meat was halal or not so we skipped that. The only thing that I didn’t like is we checked in at 6pm and had to check at 12pm where we felt rushed. Would be good if they changed to bit later.
Stayed at this hotel on numerous occasions. Staff always helpful and friendly. Rooms are a lovely standard and the hotel is very clean. Perfect for us every time as great location for city centre.
Great place to stay, parking only a couple of minutes away, clean, good size room, just had a funny smell from the water in the bathroom.
Staff on the whole were exellent, until evening staff wpuldnt do room service u til night staff came on shift to let them so it.