Problems started as soon as we arrived at the hotel! They didn’t put us in the room we booked months in advance and instead they put us in a building that wasn’t even part of the hotel, means every time we had to walk out of the building and get to the main hotel for breakfast, lunch etc. Speaking of lunch and dinner, either I don’t all inclusive means or they don’t! They only one main (buffet) restaurant that only serves breakfast for 3 hours, lunch for 3 hours and dinner for 3 hours! If you’re hungry outside of those hours you have to pay for snack!!!!! They also have a Italian restaurant (lol) that’s only working 2 days a week! To make reservations you have to contact them on Tuesdays 11am-1pm! Their alcohol is below bottom shelves quality and even that stops at 12am! Their massage center also scammed us which is another story but to make the long story short, we lost $200 to those people! I could go on for another 10 page about them, but to be fair this hotel has an amazing guest relation staff name (Julia) and a beautiful beach front.