4/10 Poor
Emma
Travelled with family
5 Jun 2024
Disliked: Staff & service
The hotel looks nice but a bit run down. Breakfast was nice and the staff that serve the food are very polite. However alot of other staff members are rude. When I arrived I booked a family room for four people. There were only two towels in the room when I asked for some more towels, they told me two was enough. They then reluctantly gave me one more towel. I then wanted to use the gym. When i asked one of the staff to open the gym door for me. She told me she was eating and I should come back in an hour. I told her I had paid for the gym and I would like to use it and she still told me she is eating and I should come back even though the gym was meant to be open. The hotel rooms are not cleaned to a high standard. So with that and rude staff, its just not worth the hassle .
Emma
Stayed 4 nights in Jun 2024