hotel looks nice,no porter available to assist with bags, first room disappointing shower in poor condition and view over industrial area not the best as you would expect from 5 star hotel, receptionist changed us to courtyard view which was nice and bright no problems, pool was stunning you are charged 2 euros for your pool towels which for grade of hotel was pretty shocking and not told of charge until we went to get new towels and told to keep ours as they charge everytime you change them, staff great and helpful, breakfast good not spectacular good 4 star hotel bit short of 5 stars no real atmosphere or ambiance