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Reviews of ibis budget Airport Marseille Provence

2 out of 5
ibis budget Airport Marseille Provence
Les Salins du Lion, Vitrolles, Bouches-du-Rhone

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 882 reviews" "
Rating 8 - Good. 359 out of 882 reviews" "
Rating 6 - Okay. 168 out of 882 reviews" "
Rating 4 - Poor. 80 out of 882 reviews" "
Rating 2 - Terrible. 47 out of 882 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Fadi, Aley

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Apr 2024

6/10 Okay

Lubica

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was very small and there was an unpleasant smell when we entered the room. The beds were very tiny and hard. I didn’t even have enough space to open up my luggage in the room. But overall it was ok since I had a very early flight next day. Breakfast was good with plenty of options and good coffee.
Stayed 1 night in Apr 2024

8/10 Good

Soulef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for one night and it was perfect. The hotel is clean, nice staff and descent breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Some plumbing issues with bathroom sink.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk from the airport terminal, good value
Stayed 1 night in Mar 2024

6/10 Okay

AYAKO

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff were nice and friendly. Room was very simple but good enough for just quick sleep if you have a super early morning flight.
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel was listed as on airport but it was not easy to get to. The courtesy phone in the airport to call for the shuttle did not work. There were no pedestrian signage to get tot the hotel and you find yourself walking through carparks trying to find a route to it.
Stayed 1 night in Feb 2024

6/10 Okay

Mohanna

Small room No cabinet for clothes And other service
Stayed 3 nights in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and had everything you really need for one night. However, the plastic protective sheets left me covered in the night with my own sweat! There is a nice place to jog in an adjacent nature reserve, but you have to find the entrance through some brush, on the left, a few meters before you go through their gate. I had a good dinner at the nearby Hilton.
Stayed 1 night in Dec 2023

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Nov 2023

8/10 Good

Marta

Disliked: Property conditions & facilities
It was basic,simple and suitable for one night before early morning flight. The bedding was nice crisp and clean but the floors haven’t seen the vacum cleaner for a while. The active breakfast room at 4AM surprised me but has no time to use it. The staff at check in was curtous- minimalistic Did not volounteer with any useful info.
Stayed 1 night in Nov 2023

10/10 Excellent

SAMIR, London

Liked: Staff & service, amenities, property conditions & facilities
Decent continental breakfast. Very useful shuttle
Stayed 1 night in Nov 2023

10/10 Excellent

Jean-Andre

Liked: Staff & service, amenities
Okay for the price ! Old property
Stayed 1 night in Oct 2023

6/10 Okay

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

AGC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

henry

Disliked: Staff & service, property conditions & facilities
Convenient to airport but bringing in luggage difficult as they have carts but you are not allowed to put in elevator; bathroom had odor- probably from source(sulfur smell). Felt safe… staff did yell at us for not understanding luggage cart rules but no signage to inform
Stayed 1 night in Oct 2023

10/10 Excellent

Les

Stayed 1 night in Oct 2023

6/10 Okay

deirdre

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Pinto

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Average stay.
The room was comfortable and clean. The hotel is need of a repaint and maintenance. Excellent breakfast which was included in my rate. Not all the receptionists could communicate well in English. The airport shuttle was complimentary but only went into Terminal 1. The machine to order dinner in the reception did not work and there was no other way to get food. The receptionist eventually ordered for me. You cannot walk from the hotel to the airport as the route is on a highway. The complimentary shuttle airport shuttle the hotel offers us the only way to get to the airport. The airport shuttle bus needs to be fixed as it has been in a mayor accident and one side is all dinged up. Value for money room and served a purpose as I needed to be near the airport.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

8/10 Good

France

Stayed 1 night in Aug 2023

4/10 Poor

Fabienne, Cleveland Heights

The very original things about this property are the tiny insects on the ceiling of the room, the stains left on the walls by previous guests having tried to eradicate them, the mold in the shower yet somewhat made better by the light on the shower handle. What a treat! The required journey by foot to the airport for an early flight, since the shuttle was not available before 5am, was not particularly easy or fun. Not to mention that no one was there for checkout.
Stayed 1 night in Aug 2023

4/10 Poor

ERIC

Stayed 1 night in Aug 2023

10/10 Excellent

Ann

Stayed 1 night in Aug 2023

8/10 Good

TOBIAS

Liked: Cleanliness, staff & service, room comfort
Good for a one night stay.
Overall a good one night stay, checked in after midnight and we were offered the free shuttle for the next day - very helpful! The room was okay, smelt of damp and smoke in the bathroom, otherwise good. Breakfast was good, pastries, bread, cereals, yoghurt, fruit, juice, coffee. Helpful staff and like I said the shuttle was great.
Stayed 1 night in Aug 2023

8/10 Good

aharon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Marieann

Travelled with partner
Ok for an overnight stop before travelling.No food facilities as such. Just a vending machine. We were told that the other ibis hotel in the vicinity had food .. The staff were very pleasant and helpful …
Stayed 1 night in Jul 2023

8/10 Good

Carlos

Stayed 1 night in Jul 2023

10/10 Excellent

Anna W

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic, clean and inexpensive. Perfect for a brief transit stay.
Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023

6/10 Okay

Simon

Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Tiny room not recommended for family
Stayed 1 night in Jun 2023

6/10 Okay

Jean-Bernard, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently close to the airport but o shuttle after midnight and if you follow Google Maps you have to walk on a dangerous road with no sidewalks and through a jungle to reach the hotel.
Stayed 1 night in Jun 2023

8/10 Good

Deirdre

Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Stayed 1 night in May 2023

6/10 Okay

Pnina

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Bonita, Mount Uniacke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great breakfast…easy walk to airport otherwise a shuttle is provided. Thanks.
Stayed 1 night in May 2023

6/10 Okay

Jo-Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was black mold in my bathroom - it’s really bad for human health! You need a fan and regular cleaning of the mold.
Stayed 1 night in May 2023

10/10 Excellent

Marielle

Stayed 1 night in May 2023

6/10 Okay

Tracy

Stayed 1 night in May 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service
It is what it is budget well located accomodation. Room find. Ground Floor Common area needs a bit of reno. Staff very friendly
Stayed 1 night in May 2023

8/10 Good

Ellie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight at Marseille
Very practical for an overnight stay when passing through the airport.
Stayed 1 night in Apr 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport access
The room was very clean, and the shuttle to the airport was great. The bed was a bit too firm for us, but for a place to lay down until our flight, it was very good. The shower handle holder was broken, but could still be used. The front desk staff spoke English very well.
Stayed 1 night in Apr 2023

4/10 Poor

Thanh Tam

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The smell of the bathroom is terrible
Stayed 1 night in Apr 2023

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Telephone not working
Personal service was good BUT their telephone number did not work, and this caused me a great deal of hassle and wasted time, until I found out that there was a machine for calling for the hotel shuttle. This information should have been available beforehand.
Stayed 1 night in Apr 2023

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, walkable distance to airport
Stayed 1 night in Apr 2023

8/10 Good

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good staff
Stayed 1 night in Apr 2023