Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Al Maqam Makkah provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), a 24-hour front desk and a banquet hall
A front desk safe, a porter/bellboy and a reception hall
Smoke-free property, a TV in reception and tour/ticket information
Guest reviews say good things about the breakfast, helpful staff and overall condition
Room features
All 1624 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with baths or showers and free toiletries
Wardrobes/cupboards, free infant beds and satellite channels
Awards and affiliations
Eco-certified property This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Arabic, English, Hindi, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily buffet breakfast available for a fee: SAR 95 for adults and SAR 48 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Library
Shopping centre
TV in common areas
Family friendly
Free cot
Grocery/convenience store
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift
More
47 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels
Entertainment
55-inch Smart TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
More
Access via exterior corridors
Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products available
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 95 for adults and SAR 48 for children
Rollaway bed fee: SAR 500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Property is also known as
Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah
Frequently asked questions
Is Swissôtel Al Maqam Makkah pet-friendly?
No, pets are not allowed at this property.
Swissôtel Al Maqam Makkah Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For a Five star hotel left a lot to be desired. Decor is dated which is fine but there seemed to be a damp smell in the room. Which made the stay a little uncomfortable. However, by far the biggest peeve is the fact that we had to stand in line for nearly two hours at reception to check in!!!!