Reception

Reviews of Jasper Boutique Hotel

4.5 out of 5
Jasper Boutique Hotel
489 Elizabeth Street, Melbourne, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 1001 reviews" "
Rating 8 - Good. 422 out of 1001 reviews" "
Rating 6 - Okay. 131 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent trip, nice room and great staff. Really central location.
Stayed 5 nights in Apr 2024
Response from Jasper Hotel on 5 May 2024
Hi Justin,Thank you for taking the time to share your experience. We're glad you enjoyed your stay and hope to welcome you again in the near future!

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location for Queen Vic markets and MCG/Rod Laver Arena. The dinning was subpar
Stayed 1 night in May 2024
Response from Jasper Hotel on 5 May 2024
Hi Maree,Thank you for taking the time to share your experience with us. We're glad you enjoyed your stay and hope to welcome you again in the near future!

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Maddy on 8 May 2024
Dear Philip, Appreciate your feedback and it was very pleasant for the staff to host guests like you. Hope to see you in the future. Kind Regards Maddy Gautam

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2024
Response from Jasper Hotel on 1 May 2024
Hi Bryce,Thank you so much for taking the time to leave a review! We're happy that you had a positive experience with our hotel :)We look forward to welcoming you again in the near future!Warm regards,Jasper Hotel

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from The Jasper Hotel on 29 Apr 2024
hi Lauren,thank you so much for your positive feedback and for taking the time to post this review.we wish to serve you again in the near future.best regards,Jasper Team

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price we paid. The staff were friendly and welcoming, the room was clean, spacious and comfortable. The hotel is right next to Vic markets and a tram stop, is walking distance from the museum and eateries on Lygon Street.
Stayed 2 nights in Apr 2024
Response from Maddy on 27 Apr 2024
Dear Roger, Thank you for sharing your wonderful feedback with us! We're thrilled to learn that you had such a positive experience during your stay at our hotel.It's fantastic to hear that you found our accommodation to be excellent value for the price paid. Providing clean, spacious, and comfortable rooms is a top priority for us, and we're glad to know that you enjoyed your accommodations.Kind Regards Maddy Gautam

6/10 Okay

Amy, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and convenient. Service could have improved as we didn’t feel welcomed.
Stayed 7 nights in Apr 2024
Response from Jasper Hotel on 1 May 2024
Hi Amy,Thank you so much for taking the time to leave a review. We'll be sure to take your feedback into heavy consideration in order to provide a better service.We look forward to welcoming you again in the near future!Warm regards,Jasper Hotel

8/10 Good

Nutsima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of CBD. Love the experience.
Stayed 1 night in Apr 2024
Response from Jasper Hotel on 21 Apr 2024
Hi Nutsima,Thanks for taking the time to leave your feedback and we're glad to hear that you enjoyed your stay :).Hoping to see you again in the near future!Warm regards,Jasper Hotel

10/10 Excellent

Thom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in very early, so I am very pleased with the room we received, and later a bottle of wine. The staff, such as Maddy and others. were excellent and friendly. The location is great.
Stayed 4 nights in Apr 2024
Response from HIRANYA on 14 Apr 2024
Thank you for your positive feedback on your recent stay. We're glad you enjoyed the early check-in, room, and complimentary wine. Our team, especially Maddy, aims to provide excellent service. We're thrilled our location met your expectations. Please let us know if you need anything else. We look forward to welcoming you back soon.Best RegardsJasper Hotel

8/10 Good

Omodola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service from Jasper staff.
Stayed 4 nights in Apr 2024
Response from Wilson on 14 Apr 2024
Hi Omodola,Thank you so much for your kind words and we're glad you enjoyed your stay.Hoping to see you again in the near future!Warm regards,Jasper Hotel

10/10 Excellent

KJ

Travelled with group
Liked: Staff & service, property conditions & facilities
very nice place and kind front desk service
Stayed 1 night in Apr 2024
Response from Maddy on 12 Apr 2024
Dear KJ, Thank you so much for taking the time to share your experience with us! We greatly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us.Kind RegardsMaddy Gautam

8/10 Good

Motasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to the market and all shops, tram, mall are either at door steps or a very short walk, room is big, clean, comfy bed, pillows were a bit soft, but didn't bother to ask for firm ones which they would have probably supplied. Staff were very helpful, I can't comment more as I didn't spend much time in the hotel but over all I would stay here again
Stayed 4 nights in Apr 2024
Response from Maddy on 8 Apr 2024
Dear [Guest's Name],Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient for exploring the nearby market, shops, and attractions.We're glad you found your room to be spacious, clean, and comfortable. Your feedback about the pillows is appreciated, and we'll certainly take it into consideration to ensure we provide the best experience for our guests. Don't hesitate to let us know your preferences during your next stay, and we'll do our best to accommodate them.It's wonderful to hear that our staff provided helpful service during your visit. We strive to create a welcoming and accommodating environment for all our guests, and it's rewarding to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back to our hotel in the future. Please feel free to reach out to us if there's anything we can assist you with before your next visit.Warm regards,Maddy Duty Manager Jasper Hotel

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well maintained despite the age, located right next to Queen Victoria market and walking distance to tram and train station
Stayed 3 nights in Mar 2024
Response from Maddy on 7 Apr 2024
Dear Ed, Thanks for the feedback, It was lovely to host you and we hope to host you again soon. Kind Regards Maddy Gautam Duty Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveythin mg was top notch
Stayed 3 nights in Mar 2024
Response from Maddy on 2 Apr 2024
Dear Robert, Thank You for the feedback for your recent stay with us, we are very pleased to hear the appreciation from your side. Hope to see you again Soon. Kind Regards Maddy.

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the room was spacious and central
Stayed 1 night in Mar 2024
Response from Jasper Team. on 24 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

8/10 Good

Sze Wai Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Queen Victoria market.
Stayed 5 nights in Feb 2024
Response from Maddy on 12 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, walkable to the Yarra River and next door to the Victoria Market. Room was a bit tight, not much storage space especially in the bathroom.
Stayed 3 nights in Feb 2024
Response from Jasper Team on 6 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night, and it was perfect. Convenient location right beside the market. Lots of restos and store nearby but it’s very busy. Bed was comfy and the room was clean. Shower was a bit dingy but other than that the bathroom was nice enough.
Stayed 1 night in Feb 2024
Response from Jasper Team on 6 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t receive free upgrade nor did we get the free bottle of wine that was on the app for being a VIP
Stayed 1 night in Feb 2024
Response from Maddy on 2 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel.We apologize for the inconvenience caused during your stay. We do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.

6/10 Okay

Anne, Southport

Liked: Staff & service
Great location near Queen Victoria Market. Close to trams and walking distance to city
Stayed 2 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.

6/10 Okay

Katherine

Business traveller
Liked: Cleanliness, staff & service
My stay here was perfectly pleasant. It’s a bit older than it looks in the photos but generally pretty clean, the aircon worked even though it was very hot and the bed was comfortable
Stayed 2 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.

10/10 Excellent

Jacqueline, Wellington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful, the location is ideal and the place is lovely. Will stay there again and recommend.
Stayed 3 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Agaun an exceptional place to stay thankyou.
Stayed 2 nights in Feb 2024
Response from Maddy on 25 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.

4/10 Poor

Fleur

Travelled with family, Business traveller
The bathroom was so dirty it literally had mould growing all through the shower box. The tat faucets kept falling off. and the staff not help with any of our luggage which we had a lot as my daughter was moving into the university. They were, however friendly.
Stayed 2 nights in Feb 2024
Response from Maddy on 18 Feb 2024
Dear Guest, Thanks for sharing your feedback with us, We apologize for this experience during your stay, we will fix this problem as soon as possible, But we do not provide a luggage pick-up and drop facility. Kind Regards Maddy Gautam

10/10 Excellent

Loo Ngiap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, staff are helpful and courteous.
Stayed 1 night in Dec 2023
Response from Maddy on 17 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Yilin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are amazing, very friendly and easy to communicate with. The room is spacious, if could have extra chair/table that will be fantastic.
Stayed 4 nights in Feb 2024
Response from Maddy on 17 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

6/10 Okay

Bridie

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location, room was alright but shower was a bit unclean. Staff at the front desk could have been a bit more pleasant. I felt like I was a bit of an inconvience to them.
Stayed 1 night in Feb 2024
Response from Maddy on 11 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Brad

Stayed 3 nights in Feb 2024
Response from Maddy on 20 Mar 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Kimberly

Stayed 4 nights in Feb 2024
Response from Maddy on 11 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Pascal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were particularly helpful
Stayed 3 nights in Feb 2024
Response from Maddy on 11 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation at a reasonable price. Awesome cafe and breakfast options.
Stayed 4 nights in Jan 2024
Response from Maddy on 11 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Annilise, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and the hotel was nicely kept.
Stayed 7 nights in Jan 2024
Response from Maddy on 6 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

sAMANTHA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Maddy on 6 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Jan 2024
Response from Maddy on 6 Feb 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Paul.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and friendly and the room was very clean
Stayed 10 nights in Jan 2024
Response from Angga on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

6/10 Okay

Sharmila

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the property was close to the tram and close to Queen Victoria markets. However, the rooms were a bit dusty and the air conditioning triggered our hay fever.
Stayed 2 nights in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

8/10 Good

Enoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

6/10 Okay

Ali

Liked: Staff & service
Staff friendly and professional. Good location for QVM. Liked the cafe but breakfast was a let down. Bathroom a bit unclean and dated. Beds very comfy and room overall satisfactory. Could have done with better tv channels, info about area in room and an extra mirror.
Stayed 1 night in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

Jeannel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

8/10 Good

Helen

Stayed 1 night in Jan 2024
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

10/10 Excellent

despina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room. The balcony was a great extra!
Stayed 3 nights in Jan 2024
Response from The Jasper Team on 16 Jan 2024
Thank you so much for the kind words Despina. Glad you enjoyed your stay and hope to see you for another soon!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, accessible to transport and cbd. Very clean
Stayed 3 nights in Jan 2024
Response from The Jasper Team on 16 Jan 2024
Thank you so much for the kind words Carol. Glad you enjoyed your stay and hope to see you for another soon!

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Jasper Team on 16 Jan 2024
Thank you for the positive review Liang. Glad you enjoyed your stay and hope to see you for another soon!

8/10 Good

kit yi

Stayed 7 nights in Dec 2023
Response from Maddy on 31 Jan 2024
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thanks for sharing your experience. We will be sure to take on your feedback and suggestions.Hope to see you for another stay soon.

10/10 Excellent

Rachael

Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

xiaolan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good. And I like the service as well.
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Rhett

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Jasper Team on 30 Dec 2023
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us.