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Rating 10 - Excellent. 60 out of 315 reviews" "
10 - Excellent
60
Rating 8 - Good. 67 out of 315 reviews" "
8 - Good
67
Rating 6 - Okay. 70 out of 315 reviews" "
6 - Okay
70
Rating 4 - Poor. 47 out of 315 reviews" "
4 - Poor
47
Rating 2 - Terrible. 71 out of 315 reviews" "
2 - Terrible
71
6.0/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
5.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Good
William
Travelled with family
13 May 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room is in need of upgrade and repairs. The sink of the vanity was cracked and lacked the ability to hold water.
William
Stayed 2 nights in May 2024
6/10 Okay
Sheri
Travelled with group
10 May 2024
Disliked: Staff & service
The bed slept good. Bout it.
Sheri
Stayed 3 nights in May 2024
Response from jp on 10 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
8/10 Good
NaToshia
6 May 2024
Bed was comfortable. The rooms could use a lot of updates but overall it was a nice stay. I would book again my next visit. Oh but if you’re a light sleeper the train might wake you during the night, but if you like me you will be fine
NaToshia
Stayed 2 nights in May 2024
Response from jp on 8 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
6/10 Okay
David
29 Apr 2024
Liked: Staff & service
David
Stayed 2 nights in Apr 2024
Response from jp on 8 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
4/10 Poor
Chef
25 Apr 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Chef
Stayed 2 nights in Apr 2024
Response from jp on 28 Apr 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
8/10 Good
Eric
19 Apr 2024
Liked: Cleanliness
.
Eric
Stayed 2 nights in Apr 2024
Response from jp on 28 Apr 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The room was very dirty, sheets were stained and there were bugs. When noticing the hotel, they did change our the room but since the last room was so bad we were still uncomfortable. The hotel refused to help us with canceling the rest of the reservation to receive our money back for the remaining days or even partial with a penalty of one night. As this was very dissapointing, we will not be booking this hotel again.
Nisum
Stayed 7 nights in Feb 2024
Response from jp on 5 Mar 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Wasn't told the wifi was out at arrival on a business trip. Dirty bathtub with a strange stain in the Botton of the tub, bathroom fan didn't work, uncomfortable mattress, two wall outlets hanging out off the wall, was placed on second floor with long walk to room of a relatively empty motel.
Lance
Stayed 1 night in Feb 2024
Response from jp on 5 Mar 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The microwave didn't have the knob to turn on. No ironing board and as I first sat on the bed to set the blinking clock, I saw a bug crawling on the bed👎 Also the smell of Marijuana was everywhere!!! I believe I would pass on this hotel in the future.
Tony
Stayed 2 nights in Oct 2023
Response from JP on 6 Nov 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
We arrived early and was unable to check in the parking lot was almost completely empty but was told no rooms were ready and to come back at 230pm. When we arrived back the room on the service was cleaned but the bathtub and our room was horrible with rust type ring in the bottom from stagnant water. also they didn't give me the wifi code I had to call the desk to get it and then it still didn't work google keep saying it was suspicious. No elevator so if you cant navigate stairs pick somewhere else.
wanda
Stayed 1 night in Sep 2023
Response from JP on 5 Oct 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Nothing good to say. Walked into a room with a filthy bedspread. Non smoking room that reeked of smoke and musty smell. Didn’t even put our stuff down. Got a refund from the desk and went to another hotel and gladly paid three times the price at the Hampton down the street.
Philip
Stayed 1 night in Sep 2023
Response from jp on 5 Oct 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
8/10 Good
Barbara
Travelled with family
2 Sept 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was clean and recently renovated. The room had a nice kitchenette but only 1 chair and it was broken. There was no outdoor seating available, My family gathered at this hotel and between 5 rooms we only had 3 chairs to use.
Barbara
Stayed 2 nights in Aug 2023
Response from jp on 3 Sept 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
4/10 Poor
Joe
Travelled with group
2 Sept 2023
Liked: Cleanliness
The bathroom sink faucet was in need of repair, the toilet did not have a lid on it and the bathtub retained water which left a rust stain. And, breakfast ended early white left some customers without breakfast.
Joe
Stayed 3 nights in Aug 2023
Response from jp on 3 Sept 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.