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Reviews of Hampton Inn & Suites Memphis-Wolfchase Galleria

2.5 out of 5
Hampton Inn & Suites Memphis-Wolfchase Galleria
2935 N Germantown Rd, Memphis, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 629 reviews" "
Rating 8 - Good. 177 out of 629 reviews" "
Rating 6 - Okay. 40 out of 629 reviews" "
Rating 4 - Poor. 11 out of 629 reviews" "
Rating 2 - Terrible. 21 out of 629 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Staff & service
My room was very noisy because my window was facing a bar that had an event and had loud music playing. I called the front desk to request a room away from noise. The front desk told me that was room I had paid through expedia and for that reason they could not charge me or modify my reservation were I paid the difference!
Stayed 2 nights in Apr 2024

6/10 Okay

Bijan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Strong pet smell
Stayed 1 night in May 2024

6/10 Okay

Sandra

Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

John D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, Safe, Quiet, Easy Parking at a reasonable price!
Stayed 1 night in Apr 2024

8/10 Good

Jimmy, Wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Apr 2024

10/10 Excellent

Karene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Aislinn

Travelled with family
Liked: Amenities
Very good
Stayed 1 night in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the new t-v remote - no instructions on using it or t-v guide. And the remote was like none I've used at any hotels before. Once I talked to the nice person at the desk & was shown, could figure it out. Personnel were very good at the hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donnie V.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe location
Stayed 1 night in Apr 2024

8/10 Good

Bridget

Travelled with family
Liked: Amenities
The staff was very friendly and helpful. Breakfast was good too.
Stayed 2 nights in Apr 2024

10/10 Excellent

KATHY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was nice, clean with a comfortable bed. It has a desk and chair that helps. The breakfast is pretty good with both hot and cold items.
Stayed 2 nights in Mar 2024

10/10 Excellent

Herlaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were exceptional. The staff was friendly, kind, and helpful. My experience there was home away from home. Hampton Inn and Suites Wolf Chase Galleria, is one that I will definitely frequent often!!!! By the way did I mention very clean!!!!!!!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Mar 2024

8/10 Good

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was located conveniently to shopping and restaurants. It was clean and well maintained. Third stay at this property, and would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Conveniently located
Stayed 1 night in Mar 2024

6/10 Okay

Reandra

Travelled with partner
Liked: Staff & service
The staff was super friendly and warm upon arrival and during the duration of the stay, however the building itself is somewhat beginning to be run down. Overall our stay was still pleasant.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and had to leave early the next morning - just an overnight stay. We didn't have any issues with the room, the staff or breakfast. We slept well and had no hassles. We unfortunately got in too late to check out the local area.
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Renovation work going on
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Anja

Business traveller
Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
nice room.very spacious comfortable beds.clean bathroom
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Stayed 2 nights in Jan 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Jan 2024

10/10 Excellent

winston

Stayed 7 nights in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:) big smile
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Clean. Good location. Quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Alyssa

Liked: Cleanliness, property conditions & facilities

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 2 nights in Nov 2023

8/10 Good

Kathryn

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff was amazing. Will definitely stay again. Only thing that could’ve been better would be the tub could’ve been cleaner.
Stayed 2 nights in Nov 2023

10/10 Excellent

Herbert

Stayed 2 nights in Nov 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms at a reasonable price
Stayed 7 nights in Oct 2023

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Sonya

Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room.comfortable beds.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Travelled with family
Good location!
Stayed 1 night in Oct 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Rooms were decent. They had half the parking lot blocked off for maintenance so parking was tight. Alarm in next room went off for 2 hours at 6AM, staff seemed unconcerned. So of you stay in room 311 please turn off the alarm.
Stayed 1 night in Oct 2023

10/10 Excellent

Don

Stayed 2 nights in Sep 2023

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sherra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 days. Cable TV was out the entire time
Stayed 3 nights in Sep 2023

10/10 Excellent

Glynnis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Milton

Liked: Staff & service, property conditions & facilities, room comfort
all great
Great stay great service and awesome breakfast
Stayed 1 night in Oct 2023

6/10 Okay

Gary

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hampton inn slipping in quality.
Bathroom had previous guests hair all over - had not been cleaned well. Breakfast food quality was very poor. Eggs and potatoes were bland and ham was chewing leather. Orange juice was watered down.
Stayed 1 night in Oct 2023

10/10 Excellent

Carl, Bossier

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023